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Hotel Botanico & The Oriental Spa Garden
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    743 - 748 of 1,785 reviews
    Reviewed November 2, 2013

    Wow!! If you choose this hotel you will not be disappointed!
    From the moment we walked in we were greeted with fresh fruit cocktails and smiles, The hotel is in a league of its own and rooms are lovely with picturesque views of both mountains and the sea.

    Buffet Breakfast offers everything you could possibly want with foods including cooked breakfasts, pastries, freshly prepared fruits, cereals, breads, cheeses, cakes, yoghurts, pancakes and more ... The hotel has 3 restaurants for dinner , Spanish, Italian and Thai, along with a poolside bar and cafe. There are also ample cafés and restaurants located opposite the hotel which is located just two mins from the Botanic Gardens (which are well worth a visit at just €3). We ate are at Olivio Cafe opposite the gardens- this is run by a lovely lady and the food was delicious! There is also a supermarket 8 mins walk away . The hotel provides a free shuttle bus in to town or a taxi ride is just under €4 each way. The bus stop is just across the road and you can take busses to other towns or the airports if your on a budget. The room fee includes use of the hotels spa and pools, all staff are multi lingual and do their very best to make your stay a special memory. Highly recommend and I will definitely be returning.

    Room Tip: All rooms are plentiful in size and are beautifully decorated. Balconies are good and air conditioning in all rooms.
    • Stayed: October 2013, traveled with family
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    4  Thank Jo U
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this reviewResponded November 4, 2013

    Dear guest,

    In the name of The Hotel Botanico & The Oriental Spa Garden team, I want to thank you for making such wonderful review about your stay with us, on Tripadvisor. We are very please to find out that we exceed the expectations you had on us, and that you enjoyed our spa, restaurants and garden. We appreciate your positive feedback and it will be a pleasure to meet you again in the near future.

    Kindest regards,
    Hotel Botanico & The Oriental Spa Garden

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed October 30, 2013

    Best hotel on Tenerife - TripAdvisor definitely got that one right. Gorgeous rooms, staff that will do anything to help, a friendly "ola" each time you return from a trip out, wonderful breakfast and THE most relaxing pool area and gardens I've ever experienced. Truly beautiful hotel which actually does offer and provide 5 star service. We shall return, Thank you Botanico.

    Room Tip: Any !!! Just stay here
    • Stayed: October 2013, traveled with family
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    4  Thank hoteluserNottingham
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this reviewResponded October 31, 2013

    Dear guest,

    First of all we want to express the great honor that is for us, that you feel that The Hotel Botanico & The Oriental Spa Garden is the best hotel in Tenerife. All the staff of the hotel works hard every day to leave this feeling in all our guests. We love you enjoyed our services, with special attention to our breakfast and our fancy rooms. We try to reach the highest standars in every single aspect. Once again we would like to thank you for your marvelous words regarding our establishment and we are looking forward to welcome you again soon.

    Kindest regards,
    Hotel Botanico & The Oriental Spa Garden

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed October 29, 2013

    Hotel Botanico is 5 star so you know you are in for a treat. But the cream on the top is the wonderful commitment and attitude of the staff. From the moment you enter until the sad time for you to depart you are made to feel welcome with smiles and greetings from the front of house to the hard working housekeepers. The facilities and the rooms are outstanding and don't let me start on the breakfast, a daily feast you will not forget! We did not use the restaurants as they looked a bit formal but enjoyed some wonderful meals, including the very good local Oliva Restaurante, whilst just outside of the centre the impressive Tambo (a must for seafood lovers), and in town the friendly La Carta and really tasty octopus at the much maligned El Pescador but which we enjoyed.

    Room Tip: Ask for a room facing the main swimming pool - ours which was right at the end of the corridor facing the Spa pool suffered from noise coming from the main road.
    • Stayed: October 2013, traveled as a couple
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    1  Thank Michael W
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this reviewResponded October 31, 2013

    Dear Michael,

    Thank you for taking the time to make a review about your stay with us on Tripadvisor. We are very happy that you appreciate all our services, but we specially enjoy to read that you feel our staff is the most important part of our hotel, we also believe it. Your advices and review will be very usefull for future guest and tripadvisor user. It will be a pleasure to have you once again at The Hotel Botanico & The Oriental Spa Garden, and we hope you try our restaurants on your next visit.

    Kindest regards,
    Hotel Botanico & The Oriental Spa Garden

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed October 23, 2013

    just got back from 7 fantastic days and nights at the Botanico. The hotel is luxurious and charming at the same time. The staff are very friendly and so helpful - nothing was too much trouble for them and always happy and smiling. The facilities were great; the spa was out of this world and so tranquil and relaxing AND included in the price (ex treatments). The grounds were beatutiful.

    Resturants were very good Il Pappagayo was great food with very entertaining service and it was surprising to get such good Asian food in the Canaries (based on previous experience). We had half board accomodation so B&b guests might find the hotel food/drink prices on the premium side of things but there is plently of pretty good eating places outside the hotel.

    Our room was spacious and comfortable with all mod cons and great maid service. View was great as well the bay to one side and the mountains to the other.

    The hotel is positioned out of centre of town and a way from the beach, so people need to be aware of the steep walk down to centre of town and to beach and back (the uphill bit). Its well worth the trouble though and the hotel do run a shuttle bus down to the centre or can quickly arrange a reasonably priced taxi.

    Visit Mount Teide whilst you are at the Botanico - well worth it and do check out the local sights such as the Botanic Gardens (just over the road) and the Orchid Gardens. The hotel also has connections with Loro Parque and Siam Water Park, so if you are interested in those a deal may be possible.

    Whilst we travelled as a couple, the range of guests was pretty wide in ages -so a really good mix and for such a top class hotel they really seemed be set up for families as well -even saw some pets !!

    Room Tip: Higher floors have better views but rooms are more expensive. 4th Floor is probably the best. Rooms to to the 'back of the hotel' (we overlooked reception so to speak) look like they have better views of the mountains/mount Teide/Gardens.
    • Stayed: October 2013, traveled as a couple
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    4  Thank Mike H
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this reviewResponded October 24, 2013

    Dear Mike,

    Thank you for taking the time to make such wonderful and extensive review about your stay with us on Tripadvisor. We are very please to find out that we have been able to surprise you, with a experience better than you expected. It is nice to hear that you found the Oriental Spa Garden a peacefull place and that our team has been able to surprise you with a personal and helpful service. We would like to thank for your advices, they will be very usefull for future guests. It would be a pleasure to see you again in a near future.

    Kindest regards,
    Hotel Botanico & The Oriental Spa Garden

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed October 22, 2013

    This is a splendid 5-star hotel. We stayed for 9 nights with our 9-year-old son in 2 connecting rooms with a view of the ocean in the distance. First, the hotel: Charming, comfortable, well equipped for sport or relaxation. Good gym room, excellent spa, and swimming pools. There is a large pool for all, and two smaller pools related to the spa. Excellent massage. Above all, what a staff! Kind, caring, gracious, smiling, helpful – doesn’t even begin to describe the team. From front desk to restaurants, to housekeeping it was just top-notch. There are 3 restaurants (Oriental, Spanish, Italian) serving a very good variety of food in gracious settings with excellent service. Good local wines. There is a very interesting children’s club with monitor who went with our son to Loro Parque for a more individualized approach to the park. Our son enjoyed it quite a lot. A nice touch for this hotel and they truly seem pleased to welcome children. Overall, we had an absolutely lovely time with not one word of criticism. Most highly recommended

    Room Tip: If traveling with family the 2 rooms connecting is an excellent choice.
    • Stayed: October 2013, traveled with family
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    1  Thank rdst
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this reviewResponded October 24, 2013

    Dear Guest,

    In first place we would like to thank you for your friendly comment and for choosing Hotel Botanico & The Oriental Spa Garden for your family vacations in Tenerife. The opinion of our guests is very important to us and your feedback gives us the opportunity to keep improving our exclusive services and to ensure guests experience a unique stay in our hotel. It is great to read that your kid enjoyed the stay and that the Loro Parque visit was a good experience. Thank you for your kind words regarding our excellent team, we will inform them all about your compliments on their attentive service, they will be delighted to hear your wonderfull words. Once again we would like to thank you for your marvelous words regarding our establishment and we are looking forward to welcome you again soon.

    Warm regards,
    Hotel Botanico & The Oriental Spa Garden

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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