We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The Amazing Botanico”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel Botanico & The Oriental Spa Garden
Ranked #1 of 81 Hotels in Puerto de la Cruz
Certificate of Excellence
GreenLeadersSilver level
derry, ireland
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“The Amazing Botanico”
Reviewed August 14, 2012

This hotel was fabulous, we have stayed in some of the most amazing hotels around, but this hotel tops them. A lovely hotel inside, with a great pool, and gardens. It is the staff who really stand out at this hotel though. It was our first trip away with our four month old daughter, and the staff were so helpful and kind to both of us and her, going away above an beyond what we could have ver expected. we will definitely be returning to this hotel

Room Tip: we hired a car which made it much easier to get around, worked out the same price as a taxi to and f...
See more room tips
  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank kilsoj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
botanico, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review, August 17, 2012
Dear Guest:

Thank you so much for your great review of the hotel and we fell glad that your familly enjoyed their stay. For The Hotel Botanico it will be a pleasure to see you and your familly again, and we believe your opinion will encourage the rest of the Tripadvisor community to visit our hotel and it shows that we have a good offer and service for families.

Best regards,

Hotel Botanico & The Oriental Spa Garden
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,609 reviews from our community

Traveler rating
    1,241
    256
    69
    23
    20
See reviews for
349
934
70
70
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (342)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Wigan
Level 4 Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed August 13, 2012

We stayed at this wonderful hotel for 2 weeks in summer 2012 and intend to revisit next year. We were a little worried that the hotel would not be family friendly as the majority of reviews have mentioned the older German clientel. Please do not let these reviews put you off if you intend to go in high season in the summer. When we stayed there were a number of famililes with children, yes they were from various nationalities, but this did not stop the children from playing together.

What makes this hotel stand out from its rivals is the attention to detail and genuinely friendly and efficient service from all members of staff, from front of house at reception, to the waiters, pool men, housekeepers etc. We stayed in a standard family room, which is in reality two interconnecting rooms, ideal if you have children as they are close by, but not in the same room. The rooms were spotless, well equipped and ever so quiet. Be warned this hotel is not for you if you like ultra modern surroundings and minimalist lines.

What sold the hotel to us was the kids club which takes the children to Loro Parque and gives them an opportunity to be hands on. I really do think the hotel should make more of this as it is a real unique selling point. Our 9 year old loved it, she took part in the sea lion show, fed monkeys, meercats and giant tortoises, put bedding in the gorilla pen (minus the gorrillas) saw the dolphin and orca shows a number of times. The girls who run the club speak very good English, they even make a cd with pictures of your child`s visits. The cost is 25-30 Euros and your child is entertained between 10.30am to 3 pm at Loro Parque and you have the option to pick them up later. This gives you the opportunity to go to the Spa. Wow, what a facililty! Make sure you try it.

As many others have commented the breakfast is excellent, high quality and exceptional choice. The pool bar food is on the expensive side and the quality less good, but as ever sevice is great. We did not eat in the other hotel restraunts, prefering to go into town.

Tips:There is a very good supermarket just up the road from the hotel. A cab into the centre of Puerto del la Cruz will cost just over 3 euros.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank MJJRJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
botanico, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review, August 14, 2012
Dear Guest:

Thank you very much for your fantastic and complete review. We are glad that your daughter enjoyed the Botanico Kinder Aventure and as you, we believe is a fantastic service for families, giving parents time to spare and kids a fun time. As we say in many of our answers, our staff goal, is to offer the best service and is wonderfull to know that our guest belive this is what they are given. We believe your great review and advices will encourage the rest of the Tripadvisor community to visit Hotel Botanico. It would be a pleasure to see you again at our hotel and we hope on your next visit your family tries some of our restaurants.

Best regards,

Hotel Botanico & The Oriental Spa Garden
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level 5 Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed August 10, 2012

Stayed here for 4 days at end july/beg aug, as a birthday treat for my 23 year old daughter . Lovely hotel, staff very attentive and courteous, nice spacious room overlooking the pool and Mt Teide (didn,t see it much, due to the cloud but when it was clear the view was stunning).tried 3 out of the 4 restaurants and all were suberb especially liked the Thai restaurant. If we had longer would have gone to Loro parque and up Mt Teide, but we just wanted to chill around the pool for the short time we were there.Despite the time of year the hotel was not busy and the atmosphere was one of classy relaxation. Most visitors seemed to be spanish always a good sign, but some brits. Puerto de la Cruz is a very attractive resort with plenty of shops restaurants etc.I would definately go back and would recommend this to anyone who appreciates luxury without the stuffiness that sometimes accompanies 5 star hotels.

Room Tip: Ask for a high floor, though there are only five.Also the website and none of the reviews mention th...
See more room tips
  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Pollyanna89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
botanico, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review, August 12, 2012
Dear Guest:

We greatly appreciate your review and for us it has been an honor that you choosed our hotel to spend some time with your daughter at her birthday. The hotel staff works to give every guest the best service and our restaurants try to offer a wide range of dishes with high standars. We truly believe your opinion will encourage the rest of the Tripadvisor community to visit The Hotel Botanico and it would be a pleasure to see you again at our hotel, enjoying this time not only the hotel but also Mt Teide and Loro Parque.

Best regards,

Hotel Botanico & The Oriental Spa Garden
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dundee, Scotland, United Kingdom
Level 4 Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 25, 2012

We stayed in the Botanico for two weeks in August 2011 and had a lovely time. The staff could not have been better, friendly, courteous and nothing was too much bother.
The facilities are of high standard and the spa was amazing. I should have used it more than I did and should I return I shall make a point of doing so.
The hotel is immaculately clean and offers a range of restaurants offering food of a very high standard. I must say, that the breakfast room has the most amazing choice I have ever seen of any hotel I have stayed in!
The hotel is set in beautiful established well maintained gardens and although the grounds are partially within a residential area this had no impact on the location for me. Although a short taxi journey takes you into the center of Puerto de la Cruz it is still walk-able, which we done most the time.
I do prefer the north of Tenerife and will likely return again in the next few years, the most likely choice again would be the Hotel Botanico.

Room Tip: We stayed on the 4th floor with a view over the pool and Teide, I think if we were to book again I w...
See more room tips
  • Stayed August 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dgcforfar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
botanico, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review, July 29, 2012
Dear Guest:

We have to thank you fantastic review and for the photos added to our profile. We are glad, that you enjoyed our Spa and our restaurants, the hotel and its staff works to give every guest the best service, in every single aspect. We truly believe your opinion will encourage the rest of the Tripadvisor community, to visit The Hotel Botanico and it would be a pleasure to see you again at our hotel.

Best regards,

Hotel Botanico & The Oriental Spa Garden
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Isle of Man
Level 3 Contributor
17 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 20, 2012

We went to Tenerife to escape the weather in UK and to relax. It was the perfect choice. The Hotel is set in beautiful gardens which are well looked after. The staff were very friendly and could not do enough for us. The food in the bar by the pool was very good and the spa was wonderful with outdoor and indoor pools, heat rooms of various sorts and massages of various kinds available.
Nice putting green and driving nets to keep my golf swing going !

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
botanico, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review, July 22, 2012
Dear Robin:

We greatly appreciate your review. Hotel Botanico & The Oriental Spa Garden try to offer the best service and quality and our staff works hard to achieve it. We are glad you enjoy all our facilities, gardens, spa, restaurants and the hotel´s Putting Green. It would be a pleasure to see you again at our hotel.

Best regards,

Hotel Botanico & The Oriental Spa Garden
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedworth
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 15, 2012

This hotel is pure luxury the staff treat you like royalty and cannot do enough for you always pleasant. The rooms are beautiful, and the hotel is set in beautiful gardens. Would highly recommend this hotel and we would love to return again. The location is only about a 10-15 minute walk away,from the centre although the hotel does have a courtesy bus into town which is handy to return on as it's up hill walking back. The town is a must to visit lovely Spanish bars and restaurants we didn't see 1 English bar (which we were pleased about) as it's nice to get away from it all and really take in the Spanish culture.
All in all we had a lovely time at this hotel and cannot fault it.
Don't hesitate to book this hotel it's superb.

Room Tip: Pool rooms have lovely views of the gardens.
See more room tips
  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Dee K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
botanico, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review, July 18, 2012
Dear Guest:

Thank you very much for your review. Our staff goal, is to offer the best service and we trully believe we work hard to achieve it. We believe your great review, will encourage the rest of the Tripadvisor community to visit Hotel Botanico. It would be a pleasure to see you again at our hotel.

Best regards,

Hotel Botanico & The Oriental Spa Garden
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blackburn, United Kingdom
Level 4 Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed July 14, 2012

Tired from all the rain in england i travelled to a spa hotel in tenerife. i met up with two friends. the hotel staff were friendly and very helpful. we had time for a facial and a full body massage. the spa was beautifully decorated and the spa staff were fantastic. i would recommend this hotel to anyone. at breakfast we were greeted with a sheet of paper giving a brief outline of the days news which we all found informative. on the same sheet was a list of entertainment at the hotels and special hours such as a cheese tasting offer at one of the bars. the pool area was clean which added to a fabulous time in tenerife.

Room Tip: we were at the front of the hotel which was the best view in my opinion
See more room tips
  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carol H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review, July 15, 2012
Dear Carol:

Thank you very much for your contribution. Hotel Botanico & The Oriental Spa Garden try to offer the best quality and we believe our Spa service is one of our strongest points. It would be a pleasure to see you again at our hotel.

Best regards,

Hotel Botanico & The Oriental Spa Garden
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Puerto de la Cruz
22.9 mi away
Gran Melia Palacio de Isora Resort & Spa
17.9 mi away
IBEROSTAR Grand Hotel Mencey
IBEROSTAR Grand Hotel Mencey
#1 of 17 in Santa Cruz de Tenerife
1,788 reviews
25.4 mi away
IBEROSTAR Grand Hotel El Mirador
Show Prices
Show Prices
Show Prices
25.4 mi away
Jardines de Nivaria - Adrian Hoteles
0.4 mi away
Hotel Riu Garoe
Hotel Riu Garoe
#2 of 81 in Puerto de la Cruz
777 reviews
22.9 mi away
RedLevel at Gran Melia Palacio de Isora
Show Prices
Show Prices
Show Prices

Been to Hotel Botanico & The Oriental Spa Garden? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Botanico & The Oriental Spa Garden

Property: Hotel Botanico & The Oriental Spa Garden
Address: Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Puerto de la Cruz
#1 Family Hotel in Puerto de la Cruz
#1 Romantic Hotel in Puerto de la Cruz
#1 Luxury Hotel in Puerto de la Cruz
#2 Green Hotel in Puerto de la Cruz
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Botanico & The Oriental Spa Garden 5*
Number of rooms: 252
Official Description (provided by the hotel):
Our hotel and spa, located in Puerto de la Cruz in Tenerife, is one of the most prestigious 5 star luxury hotels in the Canary Islands. Being the only official 5 star hotel “Gran Lujo”, we offer an elegant and tranquil atmosphere. In 1998 Hotel Botanico was the first hotel in the Canaries that became a member of the luxury hotel group "The Leading Hotels of The World". Classical in style, there is a timeless grace throughout our hotel, which we carefully maintain through ongoing investment programmes. We offer a variety of luxury accommodation combined with high-class restaurants and leisure facilities, including the award-winning Oriental Spa Garden for total relaxation. Enjoy from your room or suite the extraordinary views of the Atlantic or the Orotava Valley and Mount Teide. Experience the warm culture in this authentic part of Tenerife, combined with one of the most privileged climates in the world. Immerse yourself in the incredible nature, play a round of golf or just relax on the spectacular volcanic beaches. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Priceline, Hotels.com, getaroom.com, Booking.com, Cancelon, TripOnline SA, Travelocity, HotelQuickly, Hotwire and Evoline ltd so you can book your Hotel Botanico & The Oriental Spa Garden reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Botanico And The Oriental Spa Garden
Botanico Hotel
Hotel Botanico Tenerife
Hotel Botanico & The Oriental Spa Garden Tenerife/Puerto De La Cruz

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing