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“FANTASTIC HOLIDAY”
5 of 5 bubbles Review of Hotel El Tope

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Hotel El Tope
Ranked #21 of 80 Hotels in Puerto de la Cruz
Norwich, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“FANTASTIC HOLIDAY”
5 of 5 bubbles Reviewed March 14, 2012

This Hotel is a really great value for money place to stay. We were in the downstairs rooms and we knew what to expect from previous visits. They may not be as good as others but we were pleased with the comfort and cleanliness and the great views over the town and the sea. The breakfast was fantastic with a great choice of food and drinks including Champagne and the evening meals offered a great choice including fresh carved roast meats and a fish dish every night. Waiters were great always friendly and helpfull. Evening entertainment left a lot to be desired with dreary solo singers doing thier own thing and no interaction with the clientele. We went out in the evenings to the local square in town where it was always lively and something going on. It was Carnival whilst we were there and the atmosphere around the whole town was vibrant. The actual procession on the Saturday was second to non a must see.

Room Tip: If you want a good value holiday the lower floor rooms are great. The rooms above ground have fantas...
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  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chazscaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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822 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (176)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Tarporley, United Kingdom
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed February 17, 2012

The food was good, the staff friendly and helpful. The decoration of the room and the whole hotel was poor and wanted revaming. No free bus service from hotel either. No information available in rooms, no extra blankets or pillows all had to be asked for. Had to queue for dinner and breakfast on several occasions hotel full and dining room not big enough. A 3 star not a 4.

Room Tip: Ask for a view of the mountain, as they get more sun in winter.
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  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jean g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falkirk, UK
Level Contributor
79 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 bubbles Reviewed February 6, 2012

Nothing much wrong with this hotel but try to make sure you get an upstairs room even if it costs a bit more. Nothing really wrong with our room below the pool and garden area. Reasonably comfortable and spacious and kept very clean. Mattresses a bit saggy so could do with renewal. Decent views of the town and a side view of the sea from the enclosed balcony with large windows that can slide open. However I do think that a brighter upstairs room with much better views from open balconies would have added significantly to our enjoyment of the hotel. Unfortunately the hotel was full when we were there, so it was not possible to change rooms

The hotel is not far from the sea front promenade and town centre but given it's lofty position, there is a bit of climbing involved on the return journey if you are on foot. Not great if you are feeling a bit tired or lacking in mobility.

We were on half board and the buffet food was fairly good with a wide variety on offer. It did however generally lack excitement and suffered from the usual buffet problem of keeping the food hot and fresh tasting. So it was usually best to go for food prepared freshly by the chef on the hot plates where fish and roast meat was available in the evening and fried eggs and omelettes served at breakfast.


Staff service is very good.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank JimmyTheBairn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed January 3, 2012

we enjoyed our stay here, though we wouldnt say it was four star. the room was clean but dated, paper peeling and well worn carpets. we enjoyed the buffet style dining, while not spectacular was pretty good with 2 freshly cooked choices each night usally a fish and a roast dish. waiting staff were superb, but reception staff we found bordering rude. location ideal for us, up the hill out of the way. would use it again for a winter break

Stayed December 2011, traveled as a couple
Helpful?
5 Thank ken w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed January 1, 2012

Our second stay in a year and although it's a mile from town we found it to be the ideal venue for a relaxing break in the winter. The staff at all levels are excellent and nothing is too much trouble. Rooms are typical for the area and if u book in the winter you may be better off specifying the Tiede view as they have all day sun onto the balcony. Pool is heated but still fresh to the skin and the drinks are reasonable with coffer at 1.65euros.
Not a good venue for kids as older generation are here and if you don't like walking or are infirm then it's too hilly for you ! If you are fit it's good. Free wifi in bar or reception or even near pool, not available in rooms.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Angelaandjohnny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Cairngorms, Scotland
Level Contributor
60 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed December 31, 2011

We, too, had a week at El Tope (our third) 9-16 December. Booking via Thomson, avoiding their lowest price rooms - the 'dungeons' [see other reviews] and their highest priced double-balcony rooms [generally on a floor too low for good views], we'd contacted the hotel directly well in advance to ask for a higher floor and on the mountain-facing (and hence at this time of year sunny) side - and were allocated an excellent room on floor 4. We greatly enjoyed the breakfast and dinner buffet meals, especially the freshly grilled fish and roasts; and a Canarian-themed evening was excellent. We prefer meat-and-two veg. meals and were never disappointed. El Tope's rooms on floors 2-6 are large, fairly well sound proofed and comfortable. Staff were pleasant but had limited English - UK guests are a small minority. At this time of year there was no competition for sunbeds by the pool / on the sun-terrace, though the hotel was pretty full. There is a single Thomson rep. for the north of the island, who we've found helpful when we're taken the time to meet him; but of course he's not often actually at this hotel. We're fairly fit and can take the public steps (several flights) that are the direct way down to the centre of the town in our stride - probably not all would be able to. This was our third week here in 2010-11; we can see that its location and its quite traditional menus won't / don't suit everyone, but it suits us fine. It's not ornate or highly contemporary but traditional and conscientious.

Room Tip: Rooms facing the mountain get vastly more sun in the winter. If booking via Thomson don't rely o...
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  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Ian_Denton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Livingston, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed December 22, 2011

Holiday 9th Dec to 16th Dec Booked in April as we had been to this hotel when it was a Thomson Gold requesting a high floor.
On arrival we were given a room in the dungeons when we asked for a higher floor we were told abruptly & without eye contact "You asked for a room with a balcony"!!!
As we were tired & don't like to argue we carried on lots of steps down to the room later we discovered another 2 flights of stairs which took us to the pool area.

The room looked onto to the gorge surrounding the back of the hotel & workmans huts
The room was spotless & balcony had astro turf flooring & fully enclosed with glass, we could open or close the windows & sit comfortably day or night with no one overlooking us & watch the birds & butterflies.

Besides the man at reception we met on arrival,all other staff were friendly & helpful especially the pool lifeguard who was very attentive to everyone re mattresses,parasols etc.
The grounds round the hotel was kept immaculate.

Food was the only let down,I realise the travel companies probably don't pay the hotel much & they are cooking for different nationalities but surely the chefs don't eat cold & tastless food at home.Where was the famous Albondigas Espanol (Spanish meatballs) I am sure they are not too expensive to make.(I didn't notice a microwave next to the carvery until the last day)

Puerto is more upmarket than the south of the island with German,Dutch & Belgium tourists being the majority.

If the I thought the food would be improved we would happily go back to this hotel

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Janet D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel El Tope

Property: Hotel El Tope
Address: Calle Calzada Martianez 2, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#15 Luxury Hotel in Puerto de la Cruz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel El Tope 4*
Number of rooms: 220
Official Description (provided by the hotel):
Welcome to the Gran Hotel El Tope where you will be made to feel at home during your stay with us.Our philosophy is to create a warm and enjoyable atmosphere where all our guests are considered to be our friends.Enjoy the calmness and the facilities provided in a warm and cosy family-like atmosphere where our kind staff members will be on hand to assist you at all times.Our hotel reflects the hospitality typical of the area as acknowledged by our guests.Our guests will enjoy free Wireless DSL Internet access throughout the hotel. The Gran Hotel El Tope is magnificently located with a panoramic view of Puerto de La Cruz and the fabulous Valle de la Orotava. In addition, it is also adjacent to the Martianez Shopping Centre, which is less than five minutes walk from the Atlantic Ocean beach and next to the fabulous swimming pool complex, Lago Martianez. The hotel is only 25 and 90 kilometres from the airports Tenerife North and Tenerife South, respectively. Each room is spacious and bright with a unique and elegant character, where every detail makes a difference. Our en suite facilities included fully equipped bathrooms, hair dryer, T.V., Telephone, wall-to-wall carpet and air-conditioning, as well as an optional safe and a mini bar. Their balconies are overlooking the sea or offer a view to the mountains.The swimming pool is located in a unique setting surrounded by green vegetation and magnificent gardens. ... more   less 
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Also Known As:
Hotel El Tope Tenerife/Puerto De La Cruz

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