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Parque San Antonio
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Reviews (918)
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All reviewsenglish librarygardens are lovelyplants and treesflamenco dancingrelaxing holidaysteep hilla ground floor roomtown centrequiet areacourtesy busrooms were cleaned every daybreakfast and evening mealhired a carsmall fridgebooked last minuteplenty of choiceentertainment every night
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Reviewed March 23, 2013

The professional photos of the hotel don't lie. This is a very beautiful place. The rooms are as spacious as they look and the gardens and pool are superb.

Firstly I should talk about the clientele here. I would put the average age at around 50-60. Fine for me, but may not suit younger people. The people are 90% German and the staff will address you in German unless you tell them otherwise which does become a bit irritating. On the subject of the staff I hardly saw a smile all week. They are rather cold and unfriendly. I got the feeling that I was a commodity rather than a pleasure. Don't expect pleasantries here!

OK...the food. The cafeteria is like a school mess hall and the food is VERY basic. We were only B&B so didn't eat here every night in the evening. Breakfast is so bland and the food is never very hot. We did eat here on one evening and regretted it....absolutely dire. We spoke with one English gentleman who was here full board and was thoroughly miserable.

The shuttle from the south airport to the hotel would have cost £90 for the two of us, so we hired a car instead....£30 more. Thank God we did!! The hotel is situated at the top of a hill and walking to anywhere nearby is not easy. There are taxis right outside the hotel at all times costing just over 3 Euros to the center of town, which is pretty reasonable and we did this most nights. Ask for Plaza de Europa and you are right in the middle of the shops and restaurants in town. Plenty of shopping and restaurants....be a bit adventurous and walk beyond the main square and you will experience some lovely Spanish restaurants. In the Calle el Lomo there are a couple of beautiful places which I would recommend.

Can't fault the rooms. We were here on a budget and to start carping on about the fact that they need a 'bit of modernizing' as I saw somebody has, is really splitting hairs. They are spacious, clean and almost luxurious. Ours had a beautiful balcony overlooking the superb gardens and we were very satisfied with ours surroundings.

Please feel free to ask any questions. We explored extensively and would like to think that we've got a sensible answer to most queries.

Happy holidays!

Room Tip: There are some rooms built into the third floor of the hotel. They still have a balcony, but apparently a serious squeeze. Also there are some rooms directly below the cafeteria...we didn't go inside them, but the noise must be unbearable from all the chairs being scraped around immediately above!!
  • Stayed: March 2013, traveled as a couple
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6  Thank haydnhart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SolParqueSanAntonio, Jefa de Calidad at Parque San Antonio, responded to this reviewResponded March 31, 2013

Dear haydnhart,

I would like to take this opportunity to thank you for your nice comments about your stay in our hotel.

It is a pleasure to read that you considered this hotel like a beautiful hotel and you liked the gardens, pool and the spaciousness of the rooms.

We regret that you didn’t enjoy some aspects of your stay, especially because we are always trying our best to satisfy our clients’ wishes and requests.

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 21, 2013

Remember to have with you tissues, soaps, shampoos, towels and mattresses. You don't need a hair dryer but except the 4 walls and a door and water taps you almost need everything to take with you. The mattress is old enough to hurt your backbones and you won't expect any service from the hotel. The buffet breakfast and meals are not of high quality but quantity is a lot. The staff at the lobby are not helpful. It looks like a no star motel. The only exception is the waiters in the restaurant who are running fast to help the clients. The garden was also good but we didn't have the chance to try the swimming pool.
Anyway if you like cats you can enjoy playing with them as there were plenty of them available at your foot steps.

If it makes any difference there is a British library and the door is funded by Masons!

Anyway it's up to you to repeat our mistake of accommodation in such beautiful island.

  • Stayed: March 2013
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1  Thank Kayvan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SolParqueSanAntonio, Jefa de Calidad at Parque San Antonio, responded to this reviewResponded March 31, 2013

Dear kayvan H,

I would like to thank you for taking some of your time to let us know your impression about your stay in our hotel.

We regret that our hotel didn’t meet your expectations, especially because we are always trying our best to satisfy our clients’ wishes and requests.

With kind regards

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Reviewed March 19, 2013

If you are looking for a hotel with good service, good food and in a good location, this is the hotel to come to. The staff are friendly and helpful, and speak English. For breakfast and evening meal there is a buffet-style service, with an enormous choice of food in each case. The dining room is open for several hours for both breakfast and evening meal, so one has plenty of choice about when to eat. On my most recent visit - my fifth to the hotel in the last five years - a new and modern TV had been installed in my room. A useful feature in the room was a small fridge, in which I could keep some bottles of water cool. Each evening some entertainment is laid on. The hotel is generally quiet, so a nice, relaxing holiday can be had here. Opposite the back entrance to the hotel is a park which is great for walking or even running in. Transport is provided between the hotel and the town centre, and energetic guests can climb up or down the numerous steps between the main road and the road that the hotel is on if they wish. From the town centre there is a free bus to the area's main attraction, Loro Parque, as well as one to Pueblo Chico. Tenerife's capital, Santa Cruz, is only 40 minutes away by TITSA bus, and Tenerife Norte airport is even closer to Puerto de la Cruz, with a TITSA bus linking the two. There is also a direct coach, again run by TITSA, between Tenerife Sur airport and Puerto, so it is easily accessible from both airports.

Room Tip: The quietness of the rooms varies because some are near a road and others are in quieter locations. Those facing the swimming pool are generally quieter.
  • Stayed: February 2013, traveled solo
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7  Thank Geraint H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SolParqueSanAntonio, Jefa de Calidad at Parque San Antonio, responded to this reviewResponded March 31, 2013

Dear Geraint H,

Thank you so much for your nice words about your recent stay at Sol Parque San Antonio.

It is a big pleasure to read that our hotel met your expectations. We are very glad to hear that you liked the food, location and service. Our team is so happy to read all your nice comments about them and about their work.

I would like to thank you once again for taking the time to write to us and we are looking forward to welcome you here once again soon!

With kind regards

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Reviewed March 19, 2013

This is truly an excellent hotel from all aspects. I spent all 43 years of my working liufe in the travel industry and one of my duties was seeking and contracting with hotels in EUROPE. My wife and I were recommended to this hotel by friends and we have been spending our winter holidays for 9 consecutive years at this hotel....some German friends we met there have been there each winter for over 20 years!!
Its location - built within delightful a natural "park" lies just 2KM from the lovely old town of Puerto de la Cruz and the hotel operates a free bus (10 mins journey) every weekday.
The food at the hotel has never ceased to be superb and all the staff, from the friendly Managing Director downwards are truly delightful people - many have worked at the hotel for more than 10 years, and that says a lot for their attitude to guests. Rooms are lovely, evening entertainment is laid on, a MELIA rep is inn residence for day-time activities too. Prices are very reasonable - plenty of flights to Tenerife from several UK airports.
Cannot heap too much praise on this super holiday hotels
STEWART and PAMELA HAYWARD

Room Tip: Ask hotel (EMail) in advance for plan of hotel and take your pick! They'll do everything to oblige!
  • Stayed: January 2013, traveled as a couple
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5  Thank stewart h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SolParqueSanAntonio, Jefa de Calidad at Parque San Antonio, responded to this reviewResponded April 1, 2013

Dear Stewart and Pamela Hayward,

I would like to take this opportunity to thank you for your nice comments about our hotel and also for your fidelity.

It is a pleasure to read that you considered our hotel like an excellent hotel from all aspect.

We hope you will visit us again soon!

Best regards

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Reviewed March 18, 2013

My hubby and I stayed there for 5 days in New years. The rooms were simple but clean. We got a room with a swimming pool view and wasn't that bad. The hotel was very quiet as most of their guest were German retired people.

We paid a lot for it because the season and for that money you could expect more, but from the beginning we knew it was not going to be a beautiful modern hotel. So we had a lovely time.

We didn't like much their breakfast and I'd recommend don't pay for it and eat out, although the omelets weren't too bad.

Staff is very nice and helpful.

They also have a bus service to take you to the port centre and take you back or you can also have a nice walk through the hills and do a bit of exercise.

Room Tip: Room facing the swimming pool
  • Stayed: December 2012, traveled as a couple
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1  Thank cmo78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SolParqueSanAntonio, Jefa de Calidad at Parque San Antonio, responded to this reviewResponded April 1, 2013

Dear cmo78,

We really appreciate all your nice comments about the hotel “Sol Parque San Antonio”.

We are very glad to read that you have spent a lovely time in our hotel. It is a big pleasure to know that you considered that our staff is very nice and helpful.

We are looking forward to welcome you here once again soon!

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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