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All reviews charming hotel church bells main lounge half board jacuzzi and sauna traditional hotel balcony facing bed and breakfast room was large the location is perfect pool area lovely room cold meats bars and restaurants yogurt mount teide plenty of choice
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3 - 8 of 464 reviews
Reviewed 4 weeks ago via mobile

Stayed 2 weeks in this hotel, friendly staff, clean, always sunbeds available at the pool. Definitely worth getting half board, food was good. Could not get a better location. Night Porter went out of his way to get us food when we arrived late at night. Loved it!

Stayed: September 2018, traveled as a couple
Thank HeleneK373
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2018 via mobile

Lovely hotel in central location. The rooms are serviced everyday and the place is totally spotless. Staff are fantastic. Lots of places to lounge in the sun.
Hall entrance is beautiful with lots of local history.
Amazing. Thank you.

Stayed: August 2018, traveled as a couple
Thank mat h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2018

We are on our last night here on our 10 day stay and it has grown on us enormously. We arrived to party revellers outside the hotel which made us wonder how we would sleep. It's not the quietest of hotels being central to everything. While we were here an open air concert was erected at the back and we did not sleep fully for 3 nights. Across from the hotel is a beautiful church which chimes on the hour every hour from 7am to 11pm. The hotel is fabulous as a base. You have the seafront with restaurants a stone's throw away and in the opposite direction the square at the bottom of the hill with more bars and restaurants. The beach is a 20 minute walk away to a swift walker. The hotel it's self we thought was charming. There are flower petals over the steps as you walk in and Palm trees in the middle of it. The economy rooms are not what are shown in the pictures. There's no balcony and they are quite dreary but if it's just a bed your looking for then no problem. The staff are really friendly and are always happy to help. You can pay for WiFi but we managed on the free half hour you get I think it's 5 times a day you can log in on 1 device. Overall it's a lovely quaint hotel which is central to all the amenities that Puerto de la Cruz has to offer and we would stay here again

  • Stayed: July 2018, traveled with family
    • Location
    • Cleanliness
    • Service
Thank NikkiJay40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2018 via mobile

Stayed for 10 nights in room 23,facing onto laneway between 2 busy streets. Was very difficult to sleep as it's a very noisy area,bin truck collects bins during the night,open air concert venue erected behind hotel in plaza Europa,beds were vibrating with the base,one night until after 3am. Cafe at top of laneway making noise from just after 6am some mornings. Even had 2 protests with foghorns and whistles and police sirens for 2 mornings! All out of hotels control, price you pay for staying so central I suppose! If you need your sleep,stay a bit further out!
Hotel itself is extremely clean, room cleaned every day of our stay. Charming old hotel,basic rooms that were more than adequate. Bathroom was so tiny,if you lean over your head is either in the sink, toilet or bath haha! But very clean and shower was perfect. Disappointed that we didn't have a balcony as most people in the balcony/terrace rooms didn't actually use them.
Pool is small but clean and perfect for a quick dip. Jacuzzi and sauna lovely and again all very clean. Plenty of sunbed space.
Couldn't drink in hotel as drink selection wasn't great and they didn't have anything that I drink,and only the poolside bar was open during our stay which closed early,the indoor lounge bar was never open.(end of June, beginning of July)
The guy who greeted us on arrival and took us to our room, who always works nights,is such an asset to the hotel,so friendly and helpful.
Happy with hotel overall, apart from lack of sleep,as a good holiday base. We don't tend to hang around the hotel too much after the mornings spent at the pool as we like to explore,so it was fine for us.

Stayed: July 2018, traveled as a couple
Thank Gemmabelle2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2018

An enjoyable stay.
All the staff in particular were polite and obliging.
We feel "at home" in the Hotel Monopol.
The hotel is in need of some reforms.It doesn´t pretend to be modern.It is part of it.s charm.
We will be returning after Christmas.

  • Stayed: July 2018, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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