We first stayed here in May of last year, bed and breakfast. We couldn't fault the location, it was everything we hoped it would be. This time we booked directly with the hotel, which was very easy. We also requested the same room as last year because we knew it was quiet, and had a terrace directly out to the swimming pool.
This year we stayed half board, and were very pleased with the quality of the evening meals. We tried a few different things that we had not had before. The soups were reliably good, the tilapia was excellent. There was always enough to choose from to find something that appealed.
On the day of departure there was a problem with the computer which meant we couldn't pay by credit card. The staff, and the manager, were very helpful and explained the situation clearly and with many apologies. We were able to settle the bill in cash so at the end of the day it wasn't a problem, but it was the only slight niggle in a 7 night stay.
We will be back, hopefully later this year.
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- Also Known As:
- Hotel Monopol Tenerife/Puerto De La Cruz