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“Nice hotel ,good location but internet connection is terrible” 3 of 5 bubbles
Review of Arrecife Gran Hotel

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Arrecife Gran Hotel
Ranked #1 of 9 Hotels in Arrecife
Certificate of Excellence
Göteborg
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Nice hotel ,good location but internet connection is terrible”
3 of 5 bubbles Reviewed December 4, 2012

very nice clean and centrally located hotel with beautiful large rooms. Drawback is that the internet connection.wifi is really bad. very frustrating when you use the hotel when working. Staff friendly and rooms very large and clean. Close to airport citycentre and beach.

  • Stayed December 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank bjarrkall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArrecifeGranHotel, Director de Relaciones Públicas at Arrecife Gran Hotel, responded to this review, December 28, 2012
Thank you very much for your comments. We are pleased to inform you that we are improving our Wifi connection.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,623 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (395)
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Dunstable
Level Contributor
54 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed December 1, 2012

Excellent location next to the sea. We booked direct and received a free upgrade to a suite which overlooked the sea from the 14th floor.
Helpful receptionist. Cheap parking under the hotel. Modern, smart room.
Reasonable breakfast. Very nice heated indoor pool which provides a very good setting for a bar in the evening

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Paul&Anne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArrecifeGranHotel, Director de Relaciones Públicas at Arrecife Gran Hotel, responded to this review, December 28, 2012
We are very pleased about your comments and would like to thank you for writing about your experience at our hotel. Hopefully we can welome you again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading, United Kingdom
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed November 30, 2012

just back from hotel.this hotel was great with wheelchair room large and bathroom with wheeling shower,hotel good position,bed high inline with wheelchair, all areas good ,sea front on door step 5star hotel will visit again great for disabled.food good lifts good size for wheelchaire. ask for disabled room when booking.roof top bar with views.heated pool.can not fault.

Room Tip: all rooms will be good
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  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank trevor m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArrecifeGranHotel, Director de Relaciones Públicas at Arrecife Gran Hotel, responded to this review, December 28, 2012
We are very pleased that you had a wonderful time with us and hope to welcome you again very soon. Thank you for taking your time to write the comments about our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Falkirk, United Kingdom
Level Contributor
162 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 bubbles Reviewed November 24, 2012

Booked this hotel last minute as I had to catch a cruise which I missed in Southampton. First impression of the hotel excellent, very modern good location and clean. Rooms are large, nice bathrooms and quality wooden floors. Arrecife is the capital of Lanzarote so this hotel has a more business like feel about it rather than a holiday vibe.. It has an undercover pool located on the 2nd floor with a terrace where there are sunloungers. There is a beach directly next to the hotel with some bars and restuarants close by. Had breakfast both days which were not very nice at all really disappointing. Staff overall are very nice with just one occasion where one of the staff couldn't be bothered with my complaint. Overall this hotel is well situated but not really for holiday makers more suited to business travellers.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank JohnG6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArrecifeGranHotel, Director de Relaciones Públicas at Arrecife Gran Hotel, responded to this review, December 28, 2012
Thank you very much for your comments. We really appreciate that you have taken your time to write about us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading, United Kingdom
Level Contributor
107 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed November 16, 2012

Booked a short break here with half board at very reasonable cost. Upgraded on arrival to a suite on the 8th floor which has superb views in three directions. Excellent spa facilities, again at reasonable cost, good pool bar and super 'pub' on 17th floor. The food is okay but not spectacular, breakfast and evening buffet have good selection to choose from. The wine is really cheap and good quality although they seem to keep the red in the fridge! We came in November which is low season but the weather is lovely and there are no queues.

Room Tip: All rooms have sea views on one or two aspects. The higher up you are the better the view and the qu...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Greg W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArrecifeGranHotel, Director de Relaciones Públicas at Arrecife Gran Hotel, responded to this review, December 3, 2012
Thank you very much for your comments. We are very pleased to read that you enjoyed you stay at our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barnsley England
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed November 16, 2012

Good value hotel, a bit dated but very spacious public areas, couldn't fault the 14th floor suite we were allocated, large picture windows with spectacular views of the bay and beyond.
We hadn't visited Lanzarote before and wanted to see something of the island . The hotel is well situated for this and has an underground car park for the hire car, lift served from all floors of the hotel (parking costs around 6.80 euros a day)
If you're looking for a beach holiday with lots of nightlife this hotel isn't for you but if you're looking for a restful break in good quality accommodation and a good base for touring the island then its ideal.
We went half board and the food in the buffet restaurnt was above average with plenty of choice nothing special but reasonable value for money. They also had an offer of a very drinkable house wine and a bottle of mineral water for only 9 euros
We also ate in the 17th floor waiter service restaurant which offers 50% discount to half board residents again the food was OK and the location and attentive service make the meal more of an occasiion.
The hotel sits among extensive public gardens and these look fine from the 14th floor but when you get down there they are rather run down with many missing planks in the boardwalks and extensive graffiti, they're sadly in need of a make over but I presume this is a matter for the local Council rather than the hotel
Overall our stay at the hotel was an enjoyable experience.

Room Tip: request a high foor for the views
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank petermh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArrecifeGranHotel, Director de Relaciones Públicas at Arrecife Gran Hotel, responded to this review, December 3, 2012
We are really grateful for you comments and hope you will visit us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DUNDEE
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed November 4, 2012

Stayed here for just one night with work in mid November. Hotel is very nicely furnished and the room was excellent with quality fittings and lots of space including a separate lounge area. TV in bedroom did not work, but did not investigate due short stay. Staff polite, although check-in staff were not the sharpest. Can concur with location issues previously mentioned. Overall, high standards throughout.

  • Stayed November 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank LINDSAY B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArrecifeGranHotel, Director de Relaciones Públicas at Arrecife Gran Hotel, responded to this review, December 3, 2012
We really would like to thank you for your comments and hope to welcome you again one day in our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Arrecife Gran Hotel

Property: Arrecife Gran Hotel
Address: Parque Islas Canarias | Arrecife de Lanzarote, 35500 Arrecife, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Arrecife
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 9 Hotels in Arrecife
Price Range (Based on Average Rates): $
Hotel Class:5 star — Arrecife Gran Hotel 5*
Number of rooms: 160
Official Description (provided by the hotel):
The Arrecife Gran Hotel & Spa is the only 5 star hotel which is situated next to one of the biggest white beaches of Lanzarote.Ideal to spend an unforgettable vacation full of relaxation and tranquillity. It offers in its 17th floors 26 standard rooms, 26 rooms with sea view, 104 suites with sea view an 4 Imperial Suites on the 16th floor with extensive sea views. Fantastic and spacious rooms with excellent views over the sea and the beach, El Reducto beach.All rooms are equipped with the following: •Internet connection/ WIFI•Satellite television•Bureau •Mini bar•Safe deposit box•Air conditioning •Telephone in sleeping room and bathroom Attention to detail is present throughout. They combine exclusive decoration, sophisticated amenities and an excellent service. ... more   less 
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Also Known As:
Arrecife Gran Hotel Lanzarote

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