I want to warn future customers of the hotel. We had made a booking and made the payment in advance. Unfortunaly we needed to cancel the reservation due of circumstances beyond our control. The answer of the hotel was that they will not refund at all. When we asked to charge two nights and refund the other nights they also told that the hotel shall not refund a all.
This is no policy at all! We are very disappointed in this hotel. In fact this proves they are not reasonable at all.
- Official Description (provided by the hotel):
- This modern hotel, 20 metres from Las Canteras Beach, features an outdoor pool and sun terrace, sauna and hot tub. There is a free Wi-Fi zone and free water and coffee in rooms. Air-conditioned rooms at Cantur City Hotel offer a pillow menu and feature parquet floors. There is a flat-screen satellite TV and a laptop safe. The marble bathroom comes with amenities and a hairdryer. The hotel's restaurant offers modern dishes and has a terrace with panoramic views. Room service is also available. At weekends the roof terrace serves cocktails with chill out music. There is a 24-hour reception, and you can hire a bicycle from the tour desk. An airport shuttle service is available for an extra charge. Full equipment Fitness Center Free of charge ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotwire, Orbitz, Travelocity, TripOnline SA, Cancelon and getaroom.com so you can book your Cantur City Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Cantur
- Best Western Las Palmas
- Las Palmas Best Western
- Cantur City Hotel Gran Canaria/Las Palmas De Gran Canaria