This is obviously a hotel meant for business people, which is why it probably didn't work for us on holiday. Some things were very good, and some things were surprisingly poor.
Some of the staff were excellent, including one concierge, one waitress, one waiter and the lovely Housekeeper. Some staff were very poor, including most of the concierges. It was very noisy from traffic and young business people letting off steam. The food at breakfast was good but the coffee and tea facilities dire. Dinner was very good. The downstairs bar was so unobtrusive that you could see people searching for it until they gave up and asked. The extractor fan in the bathroom didn't work. The staff were puzzled when asked for information about local buses etc; and we didn't find out until the last day that there are some folders with tourist brochures in. The view was great and the rooms clean and comfy (if sparse). Irritating not to have tea and coffee making facilities in the rooms.
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- Also Known As:
- Ac Gran Canaria Hotel
- AC Hotel Gran Canaria Las Palmas De Gran Canaria