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“EXCELLENT EXPERIENCE”

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AC Hotel Gran Canaria
doncaster
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“EXCELLENT EXPERIENCE”
Reviewed March 15, 2012

Excellent location within striking distance of beach, bus station and shopping. Contemporary decor and is far better inside than it looks outside. Excellent friendly service particularly on reception. Not yet got the full Marriott stamp on it and no Marriott beds! Drawbacks - no tea and coffee facilities in room or a room safe(facilities off reception) and limited drawer space However there is a free minibar which is replenished daily. Recommend two nearby restaurants that we would certainly use again viz Glamour and Clandestino. Breakfast in the nearby square is a must. We enjoyed our stay and would certainly recommend this hotel and look forward to our next visit.

  • Stayed March 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank musicman47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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798 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (106)
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English first
Malaga, Spain
Level Contributor
3,576 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 3,116 helpful votes
Reviewed March 9, 2012

We just stayed at this hotel, which is the highest tower in the island. Our room was 1910, on the 19th floor and we had a small balcony with a wonderful view of the city, the beach, and the port. The tower is circular in shape, so our room was a bit pie shaped. The headboard and furniture seemed to be made of a light colored wood. The floor was made of parquet. The very good thing was that the minibar was free and every day the maid would replenish the drinks we took, which included water, soft drinks, and beer.

The breakfast buffet was on the 23rd floor at the Bitacora Restaurant. The price per person of the buffet was 15.75 euros. There was a wide variety of food at the buffet. I have to thank Jose, the cook, who would fry me an egg, and who was very friendly and always smiling. One of our waitresses was Ester, who was also very sympathetic. We had lunch here three days and the menu of the day cost 17 euros each, and was very good. Needless to say, the views at the restaurant were terrific.

On the top floor there was a swimming pool that was protected from the wind by glass panels. However it was too cold for us to swim.

The location of the hotel was quite good. It was only a 5 minute walk to go to the Las Canteras Beach. The Santa Catarina Park was beside the hotel and there was a tourist office there where we got information about tours of the island. The El Corte Ingles store was a 10 minute walk from the hotel.

I would return to this hotel if I went back to Las Palmas.

Room Tip: Ask for a top floor to get good views.
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  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BennyMalaga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandwich, United Kingdom
Level Contributor
539 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 345 helpful votes
Reviewed February 24, 2012

We stayed five nights, so felt insulted when a mature, unfriendly male receptionist tried to fob us off with a room (1412) smelling of drains!! However, after complaining, we were given another room on the 15th floor. The positives: The sound insulation to the neighbouring rooms is excellent. The beds are big, mattresses comfortable. Nice views from the upper storeys. Drinks in the free mini-bar (small beer the only alcoholic drink) were replenished daily. Female receptionists friendly and helpful. Everything very clean. Large TV with programmes also in English, French, German, Italian and Portuguese. Free internet access in the lobby.

The negatives: The wooden floors transfer high-heel clip-clop to the rooms below (ladies, please consider this!). Complimentary toiletries were not replenished. Not all bathrooms have been renovated. The balconies are in need of decoration. Traffic noise can be heard in the front and side rooms, so ask for a room at the rear of the hotel (west), with a view of the beach. The rooftop pool is small and not designed for swimming. The gym is also
small, but has several pieces of good eqipment.

We did not eat at the hotel at all, so cannot judge the food. After perusing our bill, we noticed that the price of our room ranged from €90 to €150, depending on the day, so check out different dates carefully. If you can get a decent price, the hotel is recommendable.

Room Tip: Rooms at the rear (west) have a view of the beach and are quieter.
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  • Stayed February 2012, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
2 Thank IgelEye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
Level Contributor
131 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed February 1, 2012

Good hotel and recommend the food. Views from the hotel over the harbour are also good.
The room was spacious, clean and in very good decorative order. During my trip the hotel didn’t have any pre-paid room internet card and trying to register online in reception was a college degree task. Although a task, you can walk down to reception/foyer and us your laptop there using the free hotel Wi-Fi.

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank postnote
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver
Level Contributor
82 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed January 19, 2012

Not a bad hotel. The room was good sized, with 2 LCD TV's, a nice large bathroom, big comfortable bed, and 2 balconies.

The internet leaves much to be desired, and is normally at cost (for non platinum members), is quite slow, and requires a pre-paid 24 hour card for each device you want to connect. I also had much trouble getting it to connect at times (sometimes it would take me over an hour just to get it to connect).

The swimming pool on the rooftop is small but nice.

The restaurant is nothing special.

The staff were very friendly and helpful.

The location is right next to the sea port, but 30 minutes by taxi from the airport.

  • Stayed December 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joesmoe00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
116 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed January 18, 2012

Sensibly priced for business stop-overs.
Easy to locate as the cylindrical hotel rises 23 storeys into the air. Night-time the top of the building also lit up with the AC logo.
Rooms are modern and clean with the added bonus of a free mini bar! Yes "free"! All the AC hotels provide this nice touch.
Internet is only free in the lobby area.
2 minutes on foot from the waterfront.
Only one point to remember, the hotel has NO parking however secure local parking is nearby costing €16.20 per night.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank _forevergreen_Uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed January 6, 2012

I always go to Las Palmas every year and this is now my favorite hotel. The staff are kind, the place is clean, the breakfast is good. There is free Wify on the lobby floor and they have a nice little gym and pool. You are in a good location and I had a nice view. I love Las Palmas and I hope to go back soon.

  • Stayed December 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Americanomadrid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about AC Hotel Gran Canaria

Property: AC Hotel Gran Canaria
Address: Calle Eduardo Benot 3, 35007 Las Palmas de Gran Canaria, Gran Canaria, Spain
Phone Number:
Location: Spain > Canary Islands > Gran Canaria > Las Palmas de Gran Canaria
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Luxury Hotel in Las Palmas de Gran Canaria
Price Range (Based on Average Rates): $
Hotel Class:4 star — AC Hotel Gran Canaria 4*
Number of rooms: 227
Reservation Options:
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Also Known As:
Ac Gran Canaria Hotel
AC Hotel Gran Canaria Las Palmas De Gran Canaria

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