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“Very good hotel, pay extra for sea view though”

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Hotel Exe Las Canteras
Belfast
Level Contributor
108 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Very good hotel, pay extra for sea view though”
4 of 5 bubbles Reviewed August 2, 2008

Stayed here for 5 nights.

It's right on the beach and a lovely little beach too so great for sunbathing / walks etc. Also very central to Las Palmas, short walk to shops and bars and at the faar end of the long promenade if you choose to walk along the front. If lively resort is your preference don't stay in Las Palmas though you will definitely find it quieter at nights.

Staff were superb and very helpful especially at reception who would answer any query.

Rooms - it is an absolute must to pay extra for a sea view with balcony, the room is so much more pleasant and a great view out over that beach to the sea and down the promenade. we were in a couple of rooms initially then paid to upgrade to the balcony room. There are other sea view rooms with no balcony which are not as good as the room is just very long where the balcony should be and you just have a window for the view. Rooms at the back of the hotel are smaller, dark and would not be good for a longer stay.

Food - we were B+B and breakfasts were fine, don't expect English breakfast or anything but there was a cooked range, fruit, meats etc and lots of breads, plenty to fill you up for the day! Did not eat dinner in the hotel and something tells me it would have been quite traditional, fish etc but it did seem quite a popular restaurant when opened to the public at night.

There were good facilities at the hotel although the public areas are small there is Internet and PC facilities, small communal area, no bar apart from up in the restaurant (I think you can sit there and get drinks etc but I never saw anyone do it) There is a mini-market right outside the front to stock up and food and drinks and there is a small fridge in each room (just take out the pre-stocked bottles and put them back at the end of your stay – no hassle at all) There is a very good small spa area in the basement of the hotel, it all has to be paid for but well worth is for a massage treatment or spa circuits etc, there is also a very nice spa pool, although not really big enough to do more than a couple of swimming strokes.

Rooms are good with plasma TV, good bathrooms, small table etc, not masses of room but fine and kept very clean. The hotel is not luxury but a very good alternative to self catering, not sure i would want to spend 2 weeks in it but if you want somewhere handy to base yourself then nowhere better. Any questions feel free to email me.

  • Stayed November 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank GLSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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324 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
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English first
Oslo
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed May 11, 2008

Stayed here my family for two weeks. (Including disabled member).

Hotel is thoroughly kitted out for wheelchair / disabled users: Large lifts / ramps / stair lifts etc etc.

Hotel clean and well maintained with pleasant, courteous and helpful staff. (Nice touches include free beach towels).

Good breakfast buffet, served in very pleasant surroundings overlooking the beach and ocean.

We paid extra for a room with a balcony.. Thoroughly recommended!

It should also be mentioned that the hotel is located right on the beach promenade, meaning lots of restaurants / bars are available in the near vicinity. That said, it is also quiet.

Disabled visitors are very well catered for, with special changing facilities and bathing equipment available on the beach to facilitate those in wheelchairs. (Including flotation devices for those who cant use their legs and a special “waterproof” wheelchair that can be used to go out into the sea). Shaded areas are also available on the beach for disabled individuals to park wheelchairs, special matting is in place to ensure that wheelchairs can move freely over the sand).

Considerable time and effort has also gone into ensuring that the 3km + length of promenade that runs parallel to the beach is also disability friendly.. It is smoothly paved, with numerous ramped beach entry / exit points.

Children will also find plenty to amuse themselves with, aside the obvious attraction of the beach, there are numerous play areas dotted on or nearby the beach promenade.

Spa is ok.. not massively luxurious, but then it is not expensive.. so all in all well worth the price.

  • Liked — Facilities and location
  • Disliked — not much!
  • Stayed April 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank normanOslo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed March 29, 2008

We only stayed here for 3 nights in March, being from US a little different. Had a beach front which was nice view a little cold and windy. Beach in front of hotel has many rocks not for swimming.
Bathroom with no lock. Bed was very small not a good sleep
only one channel for english cnn, and no iron and not many plugs
small room for the price. Spa extra at a costly price. No pool
We had free breakfast, not many options. Was located close to shops. Also no alarm clocks or clocks. Charge for local calls
maybe this is expected in the Islands.

  • Liked — beach front
  • Disliked — room accomendation
  • Stayed March 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank mkmakin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed March 28, 2008

We stayed here for 2+ weeks. Caught the end of the music festival, then the opera and film festivals. The hotel was a stroll to the Alfredo Kraus auditorium and a bus ride to the opera house (recently refurbished and superb). Local buses and the Global buses, serving the whole island, were a stroll away.

The room was large, sparse on storage space, but we had a lovely sea view and balcony. We booked through Broadway Travel in Luton and they gave us a very good deal.

Breakfasts were good. The dining room overlooked the beach and the promenade where people jogged most of the day!

The hotel staff were friendly and helpful. There are good Internet facilities and a spa and gym. We did not use the spa - which is a pity as it is a spa hotel- but seaweed and chocolate wraps and whole body lymphatic drainage is not our scene. The gym was good, and seemed very underused.

I would agree with reviewers about the need to have a seaview as the rear views are not attractive. The balconies are also good, although not very private. There is a terrace overlooking the sea if you do not have a balcony.

Overall we found the hotel suited us well and was excellent value for money.

  • Liked — The location
  • Disliked — Nothing
  • Stayed March 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank LondonPatrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lund, Sweden
Level Contributor
51 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 bubbles Reviewed March 22, 2008

We spent one week at this hotel on a business trip; the location was chosen for the business meeting. However we were very happy with the location: right on the beach, but at the quieter end away from all the people on holiday. Also a quick walk into the city.

The hotel itself was fairly basic, with relatively few amenities for its class. The rooms were nice enough, if slightly small. The included breakfast buffet was very nice, and was served in a lovely room overlooking the beach.

The price we paid seemed quite reasonble, but we were annoyed to discover that we had paid 40% more for two people than a colleague had paid for one, even though our rooms were identical. We have been to hotels that charge per-person before, but have not found this to be common in high-quality hotels in Europe (and this hotel claims to be four-star). And again, we did not get a larger room, or even a larger bed, by booking the "double room".

Overall though the hotel was quite acceptable and not a bad choice for this area.

  • Stayed November 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank kymberand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed February 25, 2008

We stayed at the Dunas Canteras during the February half-term holiday. The hotel is modern and clean, and ideally placed on the quieter end of Las Canteras beach. I would agree that it is more of a business/city hotel than a holiday hotel. Since we were looking for somewhere as a base that wasn't a problem. There is no pool but you are metres away from the sea and there is a solarium terrace on which to sit if you don't have a balcony. We didn't try the hotel restaurant but there are plenty of options nearby. I recommend the Pizzeria Roma at the other end of Las Canteras for great pasta and pizza.

In addition to requesting a sea view room make sure that you also ask for one with a balcony/terrace.

Breakfast was very good but the best bit was the large panoramic windows in the dining room where you could look out to sea and watch the early morning joggers going past.

Las Palmas is a very busy city with lots of restaurants and cafes both on the sea front and in the city itself. We really enjoyed the bars/restaurants/shops in Triana and Vegueta which are a short bus ride away.

The weather was great - around 23-26 degrees celsius - although it can be quite windy.

  • Liked — Sea views, location
  • Disliked — Nothing
  • Stayed February 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank easternrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 bubbles Reviewed February 19, 2008

Booked this hotel over the internet after spotting cheap flights via Jet2 from Leeds. Seemed cheap for a 4*, but all was not as it seemed. It's not really a 'holiday' hotel - just the same as you would find in any major city but no pool. We were 2 adults + mum-in-law who's 78 and has difficulties walking any distance.
We just used the hotel as a base with B&B but had extreme difficulty parking on this island - particularly in Las Palmas where every square inch is already taken. The hotel only has 4 parking spaces and that is very tight - first come first served. This could get worse as the hotel has just opened (9th Feb) a new public restaurant which backs onto the car park. Breakfast was very good but people who had opted for half board complained that the dinner menu was limited.
Insist on a sea view when you book! We said we would prefer a sea view when booking over internet but on arrival found that if you didn't have a sea view you didn't have any view at all - no balcony either. Oh - and it costs an extra 26Euros per day.
The Piano bar is the only late bar in the hotel and is pricey and filled with German women dancing togethor.
We adopted the Canas y Tapas bar in the main square nearby who were happy to provide free tapas samples with every three draught San Miguel - wonderful. Lots of quirky restaurants in the back streets nearby serving a variety of cuisine including a Finnish one which was excellent and a Spanish bar serving the biggest steaks I have ever seen along with traditional Canarian cuisine.
Weather was cold in the first week - no heating in the hotel. Also had lots of schoolchildren staying while we were there and the local TV station had hundreds of people auditioning for a job.
I prefer Tenerife but if we go again I would stay in Puerto Mogan which was lovely (and warmer/less windy than Las Palmas).

  • Liked — Sea view
  • Disliked — Parking
  • Stayed January 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank PGTipsWhitby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Exe Las Canteras

Property: Hotel Exe Las Canteras
Address: Calle Portugal 68, 35010 Las Palmas de Gran Canaria, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Las Palmas de Gran Canaria
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Las Palmas de Gran Canaria
#10 Luxury Hotel in Las Palmas de Gran Canaria
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Exe Las Canteras 4*
Number of rooms: 110
Official Description (provided by the hotel):
At the Hotel Exe Las Canteras you can both enjoy the sun and the breeze of the Atlantic as well as all the attractions the capital of Gran Canaria has to offer. It is ideal for guests who prefer an easily accessible hotel in the city, overlooking the beautiful beach of the capital. The hotel is located directly at the beach of Las Canteras in Las Palmas, just a few minutes from the shopping centre. ... more   less 
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Also Known As:
Dunas Canteras Hotel
Canteras Dunas
Hotel Exe Las Canteras Gran Canaria/Las Palmas De Gran Canaria

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