This is our 6th time in six years visiting this hotel. We booked a suite instead of the usual double room. The suite was large and had a huge bathroom with jacuzzi bath (which unfortunately did not work). I have read previous comments regarding the fridge in the rooms..The fridge smelled musty and had not been on for a while. The key card needs to be in the key slot at the door for the electricity to come on. Obviously the room had not been occupied for a while and the fridge door left closed as opposed to open to prevent smells. It took a couple of days for it to get to a cool temperature but there was still a horrible musty smell coming from it. Otherwise housekeeping was excellent and the room and bathroom spotless.
The rooms are a bit dated but there is evidence of investment in the hotel - flat screen TVs have replaced the old portable TVs, the spa area is lovely and La Parilla, the 8th floor restaurant is currently being renovated. Wifi is available though out the hotel which is great.
We spent most days at the pool so as not to stand in line waiting for a sunbed at the beach. Alessandro puts these out at 9am but the queue starts at 8.15am. Not sure why as there are plenty beds. Moises at the pool bar took great care of us- service is very good and there are plenty of loungers. Food and wine is cheaper in the hotel than in the restaurants.
Breakfast is good with plenty choice. The restaurant manager also ensured I had my gluten free bread.
The terrace is nice to sit after dinner but the bar closes sharp at midnight.
Plenty restaurants on the promenade. We particularly liked La Marinera for fabulous fish and Casa Carmelo- great house salad and steaks.
Macarroni's didn't have the same service level as on previous occasions and having phoned ahead requesting gluten free pasta, they only had GF pizza base. Service was also poor.
The hotel is close to Vegueta and Triana, the old town. The are many taxis outside the front of the hotel that can take you to the old town for a few euros We walked to the old town along the marina past the dog park where you can walk or cycle for miles. There are also a few good eating places near the casino - rias biajas being one of them. We like this hotel as it's peaceful and also there are very few British tourists- mostly Spanish and German.
- Official Description (provided by the hotel):
- The iconic Hotel Reina Isabel has a privileged location in Las Palmas de Gran Canaria. Located on the seafront of Las Canteras beach, considered the jewel of the city, it is one of the capital's most desirable hotels to enjoy a beach vacation. On the other side and because of its emplacement in the central shopping and business area of Las Palmas de Gran Canaria, the Hotel Reina Isabel is the perfect place to stay for business and for events of all kinds. Welcome to the Hotel Reina Isabel. The best facilities and most experienced professionals Haute cuisine in a friendly atmosphere with breathtaking views Discover the spectacular beach of Las Canteras. ... more less
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- Also Known As:
- Reina Isabel Hotel Gran Canaria/Las Palmas De Gran Canaria