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Heaven!

We had a day trip to anfi and parasailing was top of our list of things to do! We went to they desk... read more

Reviewed October 5, 2018
janey m
,
Ireland
Parasailing

What a fabulous trip, it’s not cheap but very professional and great fun, easy to recommend this... read more

Reviewed August 29, 2018
Michael W
via mobile
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Reviewed October 5, 2018

We had a day trip to anfi and parasailing was top of our list of things to do! We went to they desk to enquire and the polite staff said we could go right now if we wanted! We were delighted! Speed boat picked us up and brought us out to the parasailing boat. We were greated by two friendly staff members. They got us all set up,harness on,sat at the back of the boat and off we went! Whilst high up in the sky,the views were breath taking,we even saw dolphins in the distance. It was so relaxing and peaceful up there,more gentle than a swing that for a moment i forgot myself and that we were being pulled along by a boat!! That feeling is priceless! We had a good laugh when they lowered us down and dipped our legs in the water! We landed smoothly back on the rear of the boat. The two guys brought us back to the speed boat and the boat dropped us back at the beach. The cost was €80 which i thought was great as we had paid more elsewhere on hoilday. Of all our parasailing experiences, this was by far the best! I would highly recommend it and cant wait to return. Thank you to all the lovely staff that looked after us on the day!
Love from Ireland!

Thank janey m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Water-Sports-Manager, Director de Relaciones con Clientes at WaterSports Luis Molina, responded to this reviewResponded October 10, 2018

Thank you so much Janey for your fantastic review and your top rating!

We love to read that you enjoyed so much and you had a "relaxing and peaceful" experience of Parasailing with us in an incomparable surrounding such Anfi del Mar Beach! It is of course a wonderful and unique experience.

We are glad that of all your parasailing experiences, this was the best!

We appreciate a lot that you mention our reasonable prices and our friendly staff.

Thanks a lot and hope to see you again!

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Reviewed September 11, 2018 via mobile

Went parasailing, the price overall worked out at €80 for two people which I thought was good, however the member of staff at the desk on the beach was quite very ignorant and rude!

Thank limarie24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Water-Sports-Manager, Director de Relaciones con Clientes at WaterSports Luis Molina, responded to this reviewResponded September 18, 2018

Dear limarie24,

We are happy to know that you enjoyed your Parasailing experience with us and that you found our pricing reasonable.
We are sorry that the desk staff did not treat you with the kindness that our clients expect and deserve. We have professional staff who are instructed to be friendly to our visitors.
We take note with respect to your comments in order to improve our service.

Thank you for your review.

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Reviewed August 29, 2018 via mobile

What a fabulous trip, it’s not cheap but very professional and great fun, easy to recommend this! Easy to arrange at the beach.

Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Water-Sports-Manager, Director de Relaciones con Clientes at WaterSports Luis Molina, responded to this reviewResponded September 3, 2018

Thank you Michael for you review and your points!!

We are happy to read you had a fabulous and fun trip! So pleased to read this! Thank you!

We always give our best to make sure our customers have a good and save time with us.

Thank you so much for your recommendation!

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Reviewed August 25, 2018 via mobile

We came here on 2 separate days to use pedalos and jet skis. The price was very reasonable and was excellent fun. The staff left us to do what we wanted in the designated area. On the jet ski there was a designated circuit with an instructor keeping an eye on everything. We were transported there by a man on a speedboat who took photos which you could later buy. However there was one man with a baseball cap who was unhelpful and uninterested, we had to ask several times before getting an answer from him. All the other staff were extremely helpful, Particularly the younger man with piercings who was rushed off his feet helping people, but was extremely helpful and friendly. Overall very good explerience.

Thank andrewshuttlew0rth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Water-Sports-Manager, Director de Relaciones con Clientes at WaterSports Luis Molina, responded to this reviewResponded August 28, 2018

Thank you for your comments Andrew.

It’s a pleasure for us to have read that you had a fun time on our pedalos and jet-skis!

We are also happy to know that you felt well attended in general by our staff, but we are sorry and would offer our apologies if you were not happy with the attitude of one member in particular.

The person involved is a member of staff who takes their work seriously, who, possibly would be looking after the safety of our clients and for that reason perhaps appeared to be distracted and disinterested.

Nevertheless, we take this seriously and will bear it in mind because we are very interested in our clients’ opinion.

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Reviewed August 21, 2018

All the employees we met here were great... Bar one shirtless, older man who was disgruntled at best and otherwise rude and patronising.

Did parasailing here this week and similar to another reviewer, was left on a boat to get sunburnt to death. 8 people went before me (3 couples, 2 singles) and then before it was my turn, they all left on a speedboat, which also dropped off a whole new load of people. So I was left waiting for all of that load to finish as well before I got to go back. Total of 1.5 hours on the boat, pretty burnt and dehydrated and unimpressed.

Thank hungrymaomao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Water-Sports-Manager, Director de Relaciones con Clientes at WaterSports Luis Molina, responded to this reviewResponded August 28, 2018

We are sorry that your experience with us did not live up to your expectations and we offer our apologies.

Our personnel is made up of professionals who are instructed to be amiable, so that our clients can enjoy themselves, but above all to look after the safety of our users. Sometimes, this may give way to them being serious and strict to ensure that regulations are complied with. Nevertheless, we are sorry that this may have made you feel uncomfortable, and we will take this into account for the future.

We would also apologise with respect to the waiting times for Parasailing and then to return. At present, our range of activities is in high demand, and as a consequence, the estimated times often cannot be met and we experience delays.

We are doing our best to ensure that the waiting should be at a minimum, but on occasions the high demand does not allow this. We are sorry.

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Reviewed August 21, 2018 via mobile

Prime position on Anfi beach & probably the prices reflect this. All sorts of activities including parasending, jet ski, canoe, paddle board, banana, etc. The whole thing feels a bit chaotic, like trying to buy something in a multi lingual market, and any time slots allocated are strictly notional.
All kit is good, staff competent if a bit brusque.

Thank Isaac B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Water-Sports-Manager, Director de Relaciones con Clientes at WaterSports Luis Molina, responded to this reviewResponded August 28, 2018

Thank you very much for your comments Isaac!

Indeed, we do have a wide range of water activities in an incomparable surrounding such as Anfi del Mar Beach.

At the moment, our offer is in high demand, and as such, planned times are often not met and we experience delays.

Also, as our paramount concern is for the safety of our clients, we are sometimes forced to change departure times for safety reasons.

Our staff are professional personnel and are not only instructed to be amiable, make sure that our clients have a great time, but also, and above all, to ensure the safety of our clients. On occasions, this may give the impression that they are a little abrupt while ensuring that everything goes well and all safety instructions are followed correctly.

Nevertheless, we have taken this into account in order to improve our service, and we are sorry to hear that it has not been to your satisfaction.

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Reviewed August 19, 2018 via mobile

Great afternoon parasailing with these guys. Took my two teenage kids & we were able to go up as a three. Really enjoyable experience & the photos were great. Would highly recommend & hope to do this again.

Thank Pierre A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Water-Sports-Manager, Director de Relaciones con Clientes at WaterSports Luis Molina, responded to this reviewResponded August 20, 2018

Thank you so much Pierre!!!

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Reviewed August 14, 2018 via mobile

We were given a time slot for parasailing and but not jetskiing because it was going to be "after".
We were told to go towards the general direction of the Marina with the wave of a hand. So, if you were going to boarding the boat for parasailing, walk towards the Marina, over the bridge and keep walking for another 5 minutes till you get to the Maroa. You'll see the little floating jetty.
A parasailing trip in the sky lasts 8-10m BUT you go out to sea with about 8-9 others. We waited for our friend to come back to join us for our jetski ride for over an hour! Then the person who sold us our tickets in the morning omitted to allocate a time for our jetskis and we were told to wait a further 2 hours by the rude man in the photo. He shrugged his shoulders and slapped our tickets on the counter... and repeated the allocated time because apparently any time after the parasailing trip constitutes "after". So a two hour wait was deemed reasonable.
We tried to ask for a refund and he turned & walked away from us pointing to his colleague saying, "Talk to him." After a bit of to-ing and fro-ing, we got a refund. We felt aggrieved because there wasn't a proper explanation of timings or how the different activities fit together. We wouldn't have waited over an hour for one person in our group to parasail.

1  Thank Toffeee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Water-Sports-Manager, Director de Relaciones con Clientes at WaterSports Luis Molina, responded to this reviewResponded August 20, 2018

We are sorry for the situation that you describe to us and would apologise for it.

The service is in high demand at present, and consequently estimated times are not met. This, in turn,causes delays in activities.

We take your comments very seriously and will find solutions so that it doesn’t happen again.

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Reviewed July 24, 2018 via mobile

Today I and my girlfriend took a triple combo with Jetski, parasailing and banana boat adventure at Watersports Luis Molina and it was awesome!!!
It was my first time doing that, but it was so much fun. I wanna recommend Juan Carlos and Team to everyone, cause the organisation and coordination was perfect!!
We called them in the morning by phone (Raul was a very friendly driver) and they picked us up directly in our hotel at San Augustin at midday same day, we arrived there and enjoyed our watersports adventure. After that we got an umbrella and lounger at the beach and relaxed for one hour before Raul picked us up again and we returned safely in our hotel.
All in all a very nice tour and I would do it again anytime!!!
Thank you Juan Carlos, Raul and Team ...

Thank MichaelV4085
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Water-Sports-Manager, Leiter Gästebetreuung at WaterSports Luis Molina, responded to this reviewResponded July 31, 2018

Hey Michael, thank you so much for sharing your experience with us! We are very happy the both of you had such an amazing day with our triple combo. Of course, Jetski, parasailing and the banana boat are the highlights and most of our customers take them. And you did all three - that is really a day to remember! Thank you also for mentioning our team, we always give our best to offer our customers an unforgettable experience! Thanks also for the top points and the recommendation. We would be glad to welcome you back one day!

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Reviewed July 20, 2018 via mobile

Love these guys, helpful, friendly and the sports are very reasonably priced. We tried as a tester/taster session on the jet ski’s and they were brilliant.
Banana loads of fun, and at only €10 was an absolute bargain.
Then a little paddle in a canoe, which we always enjoy.
Finally we we finished on a paddle boat with slide on it, now that was hilarious.

They have some fantastic packages too, mix and match by far the best prices I’ve seen, and as a heads up you can include sunbeds and umbrellas in a package too.

Thank muncher5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Water-Sports-Manager, Leiter Gästebetreuung at WaterSports Luis Molina, responded to this reviewResponded July 31, 2018

Thank you so much for your top points and your review! You mentioned the jetski, which is really a favourite for many of our customers, the banana boat as well and also the paddle boat - after all the area is realy great to enjoy your time here. We are also grateful for mentioning our team that is always eager to give you the best possible time at the water. How nice of you to recommend us, we would be happy to welcome you again soon.

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