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“Wow again”
Review of Puro Hotel

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Puro Hotel
Ranked #33 of 74 Hotels in Palma de Mallorca
Certificate of Excellence
Reviewed April 8, 2014

It´s was fantasic again. It´s was my sekond time here at Puro Hotel.
Everything was great.

But when we booked the hotel they inform that Puro Bech club should open 31 of mars but when we checked in 3 of april they say they will opend 11 of april... If we had that information from begining we could booked when they have opend.

Not so good

Br
Kurt

Room Tip: Booked room to garden
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  • Stayed: April 2014, traveled solo
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Review collected in partnership with this hotel
Thank veronica i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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262 - 268 of 516 reviews

Reviewed April 6, 2014

Nice hotel 'slap bang' in the lovely tourist part of the old Palma town. The setup of this hotel is more of a 'couples' place rather than family with chilled/disco music piped throughout hotel reception/restaurant. Staff were very helpful for any request made and breakfast was traditional continental with scrambled eggs and bacon for those that wanted something hot.

The hotel offers free wifi and is spread across two buildings with the spa across the lane from the hotel (literally 10ft). Can't fault the hotel but would say it's pricey for what you get. Otherwise would be happy to stay again.

Room Tip: Probably quieter the higher up you go :)
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  • Stayed: April 2014, traveled as a couple
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Thank Nickocubhood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2014

I did not try the spa or gym - but rest of the experience was excellent. Coming back for sure.
I forgot my jacket upon departure - and the hotel sent it back to me with in days. Very service minded and helpful staff. Breakfast is great and the rooms nice and spacious.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with this hotel
Thank Jrs T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 29, 2014

I stayed at Puro Hotel, on business, for a week. It is in a great location, across the street from the Galeria and only a 10 minute walk to the center of Old Town. This gave me many choices for dinner and site seeing after a day in the office. Once the airport construction is done, you will be able to take the train to the hotel easily. The rooms may be small by American standards, but they are efficient, clean and comfortable. The staff was friendly and helpful. The taxi drivers from the hotel new my schedule and were available every morning to take me to the office.

Room Tip: There is no gym at the hotel, but you can go across the street to Ozone and get a day pass
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  • Stayed: March 2014, traveled on business
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Thank CAM7769
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 21, 2014

Although it's not the newest hotel in town, I like it! We went there twice in 2011 and 2013 and didn't regret our choice! The service is great and the location is perfect! You can walk through the small streets of Palma and forget about everything. They have a private beach club as well and offer a free transfer shuttle for hotel guests. The beach club is super lovely, not too big and also free for hotel guests (if you take the sun beds up on the terrace! The ones at the pool cost extra!) Anyway, it's beautiful and very recommendable for a city trip to Palma!
PS: they also have a petite spa in their new building (opposite the hotel itself), this is so cute und nice, too!

  • Stayed: June 2013, traveled as a couple
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1  Thank NinaHoliday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 13, 2014

The hotel is in a great location right by the old town and the main shopping streets. The staff were extremely friendly and helpful. The rooms are well equipped for sound and vision and the day beds on the roof deck are excellent to while away a few hours in the sun.

  • Stayed: March 2014, traveled solo
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Review collected in partnership with this hotel
Thank Jaybub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2014

We've just returned from a great 2 night stay at Puro Hotel in Palma. It is a chic boutique hotel right in the middle of Palma - a fabulous base to visit a very beautiful city. Minimalist décor, huge bed, huge TV, funky bathroom - a compact spa. The staff were very helpful indeed,

  • Stayed: February 2014, traveled with friends
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Thank Camilla M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PuroHotel, Director General at Puro Hotel, responded to this reviewResponded February 18, 2014

Dear Guest,
We are pleased that you take your time to give us your feedback about your stay in Puro Hotel. We feel glad that you enjoy our great location in the old town of Palma city. We try to keep the esence of Puro style in our decoration and really paying attention to modern technological devices. Our professional staff will be delighted to welcome you back in Puro Hotel soon.
Warmest regards,
Miguel Barceló
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Puro Hotel

Address: Calle Montenegro 12, 07012 Palma de Mallorca, Majorca, Spain
Phone Number:
Location: Spain > Balearic Islands > Majorca > Palma de Mallorca > La Llotja-Born
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in Palma de Mallorca
#12 Spa Hotel in Palma de Mallorca
#21 Romantic Hotel in Palma de Mallorca
#31 Luxury Hotel in Palma de Mallorca
Price Range: $152 - $486 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Puro Hotel 4*
Number of rooms: 40
Official Description (provided by the hotel):
Home of the modern and cosmopolitan Traveller.Puro Oasis is a boutique hotel offering barefoot luxury in the heart of the old town of Palma. ... more   less 
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Also Known As:
Puro Hotel Palma De Mallorca, Majorca

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