We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A really nice city hotel - but lots of road noise”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
AC Hotel Ciutat de Palma
Ranked #49 of 74 Hotels in Palma de Mallorca
Cardiff, UK
Level 6 Contributor
534 reviews
136 hotel reviews
common_n_hotel_reviews_1bd8 529 helpful votes
“A really nice city hotel – but lots of road noise”
Reviewed June 27, 2013

We stayed here room only on the last night of our holiday. It’s a real stylishly designed hotel with lots of chocolate brown, cream, glass and chrome. The 5 foot bed had an excellent quality mattress, firm and supportive but not hard at all. The only trouble is, either the laminate floor was not level or the bed base could move on one pair of its legs that had wheels which caused quite loud noises when you moved. But we were never going to get a good night’s sleep anyway. If you’re not used to road noise then beware, you’ll get a lot of it here. No rooms face the inner courtyard at the back of the hotel. They all either face the main roads to front and side or the small road on the other side. Palma is a very busy city and on Saturday night people are out partying all night long – so you get traffic and loud groups of people coming along the road until the sun comes up. We had hoped the sound insulation of the double glazed floor to ceiling windows and patio door would have been better than it was. But it wasn’t. And the sound insulation between rooms is not the best either so expect to hear noises, including normal level conversations, from people in adjoining rooms. But we did have a nice front view which allowed us to see the top of the cathedral and some of the marina and sea. The green marble bathroom with glass sink and superb shower over the bath had the wow factor. Although it didn’t affect us, we were also disappointed to find that for a 4 star city hotel it didn’t have a laptop safe in the room – surely they must get loads of business clients and this has to be an essential security feature?

We would love to have given this really nice modern stylish hotel 4 but with the incessant road noise, the noisy bed base and lack of safe, we can only give it 3.

Room Tip: Bring earplugs
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank MandH-eurotrippers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

355 reviews from our community

Traveler rating
    82
    165
    82
    17
    9
See reviews for
44
146
20
90
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Guildford, United Kingdom
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 25, 2013

Decent hotel. Rooms reasonably sized, clean and modern. Breakfast not outstanding but a good range of options. Breakfast room is windowless basement room that they have tried to make the best of. Arriving late with a baby the reception man was v helpful in getting milk despite the bar being closed. Only stayed overnight so cannot comment further.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JoGE74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
246 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed May 30, 2013

this was our second visit.
The hotel is just off the harbour front, in easy walking distance to all the sights, restaurants and shops.
Modern ( a bit too much grey and austere!) but the staff were very friendly.
Rooms are airy and the bathrooms excellent.
There is a handy open kiosk 24 hours in reception - everything form Coke to Condoms!
the restaurant is bleak - absolutely not inviting, but with so many good restaurants nearby, no problem.
There is an underground car park ( parking in this neighbourhood is a nightmare) but as there are only 6 places, be sure to book a space when you make your reservation. They charge 12 euros a night...
Tip : the breakfast, whilst pleasant with Nespresso coffee and fresh fruit, breads, cheeses etc, does not offer anything cooked and at €14 is v expensive - better to walk 550 yards to Caupuccino on the Paseo Maritimo ( sea front road) where quality is assured and better value ( which is saying something as this chain of bars is not cheap!)

Room Tip: wifi is charged for in the rooms, but free in reception on the ground floor. get a First floor roo...
See more room tips
  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank stephenf8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level 3 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 24, 2013

We booked the hotel through Monarch and got a great rate. I emailed the hotel separately to ask for a top floor room and car parking space. David was very helpful and arranged both for us. If you have a car it's great to park at the hotel for E10. Location was one street in from the marina and walking distance to the old town, shopping area etc. Room was spacious and quiet. Great buffet breakfast. All in all a great stay.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sazzlej21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wirral
Level 3 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 17, 2013

Myself and my wife decided to do a city break at the end of March and looked for cheap flights (skyscanner.org). We found flights to Palma for £50.00 each return then we started looking at hotels. At that time of year we wanted a nice hotel near all the city has to offer.
We chose the AC CIUTAT DE PALMA HOTEL because of its location and the reviews we had read were good. It is a very modern contemporary hotel with a nice modern feel. The staff were very helpful on check in and directed us to the lift to our room. The room was bright spacious and most of all very clean, bed linen crisp, bathroom spotless. We had a flat screen TV, mini fridge and a small veranda type balcony. Breakfast was of the usual continental style and had a good selection to eat and drink
The only drawback is some rooms might be a bit noisy due to the hotel being on a busy road junction. It is not the type of hotel for a two week summer holiday due to no pool or outside space, but i would recommend it for a short city break as it is within 10 min stroll to the cathedral.
Would i stay there again?, yes i would.
Top tip, On arrival at Palma airport you can get the No 1 bus, runs every 15 mins the journey takes approx 15/20 mins and stops 2 mins walk away from the hotel, (get off by the Hard Rock Cafe).

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank firest0rm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Level 4 Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 10, 2013

The hotel is near the marina, and a 10-15 minute walk from the old town, so not perfectly located. But, the staff are great. Had a bit of a problem with the room being too hot (no air con in March, rooms with a view get hot). I was moved when I asked about it. If you are like me and temperature is important, mention it when you check in. Rooms on the side streets are much cooler. But, overall, good experience with the hotel amenities and stafff.

Room Tip: Some rooms are known to be hotter, which can be a problem before they turn on the air con for the su...
See more room tips
  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mary D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
edinburgh
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 9, 2013

all very good, breakfast was continental with nespresso coffee which suited me fine. ( i have a machine at home) 10 mins from centre, but that was a plus. We asked for a room on the side road which has quieter traffic noise. Staff all spoke English and were helpfull.Would go back again but leaving a window open in warmer weather might be an issue with the traffic noise.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with clever-hotels.com

Helpful?
1 Thank s5ugo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Palma de Mallorca hotels
0.5 mi away
Innside Palma Bosque
Innside Palma Bosque
#39 of 74 in Palma de Mallorca
1,067 reviews
0.2 mi away
TRYP Palma Bellver Hotel
TRYP Palma Bellver Hotel
#26 of 74 in Palma de Mallorca
2,102 reviews
1.2 mi away
UR Palacio Avenida
UR Palacio Avenida
#46 of 74 in Palma de Mallorca
535 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Hotel Saratoga
Hotel Saratoga
#33 of 74 in Palma de Mallorca
1,078 reviews
1.1 mi away
Catalonia Majorica Hotel
Catalonia Majorica Hotel
#23 of 74 in Palma de Mallorca
1,475 reviews
0.2 mi away
Hotel Armadams
Hotel Armadams
#47 of 74 in Palma de Mallorca
381 reviews
Show Prices
Show Prices
Show Prices

Been to AC Hotel Ciutat de Palma? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about AC Hotel Ciutat de Palma

Property: AC Hotel Ciutat de Palma
Address: Plaza Pont 3, 07014 Palma de Mallorca, Majorca, Spain
Phone Number:
Location: Spain > Balearic Islands > Majorca > Palma de Mallorca
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#46 Luxury Hotel in Palma de Mallorca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — AC Hotel Ciutat de Palma 4*
Number of rooms: 85
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Orbitz, Hotels.com, Priceline, TripOnline SA, Travelocity, Hotwire, Agoda, Cheap Tickets, Cancelon and HotelQuickly so you can book your AC Hotel Ciutat de Palma reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ac Hotels Palma De Mallorca
AC Hotel Ciutat De Palma Palma De Mallorca, Majorca

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing