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Hotel Sercotel Zurbaran
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Reviews (193)
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All reviewsquiet areaart cafeilletes beachspacious balconypasseig maritimthe busbig terracetravel kettlewould stay againbellver castlerestaurants and barsthe hotel is cleanreception areasmall hotelbooked this hotelcentral palmamin walk
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54 - 59 of 193 reviews
Reviewed August 27, 2011

The hotel was fine, rooms quite spacious with a small balcony. Bit tired now. needs a little TLC. Breakfast was fine, cold meats, cereals bread. Eggs, bacon sausages were just warm. No one in breakfast room if you wanted hot water so you had to have coffee. All in all the breakfast was quite sufficient.
No tea making facilities in the room, so if like me you like an early morning cuppa bring a kettle.
The reception staff were ok, well one young chap was really pleasand and very helpful, the other two were ok but a bit abrupt.

All in all a good stay and a nice hotel. Quite a way from the main areas of Palma but there were some nice restaurants just ten minutes away overlooking the boats.

The buses were very good and very frequent. Note that ~Bellver castle is not open on Mondays.

  • Stayed: August 2011, traveled with friends
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2  Thank Marie010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2011

Arrived within 30mins from airport and checked in. Although early in the day, the staff ensured the rooms were ready by going up to check while we signed in. The reception was friendly and efficient while the reception area was spacious and clean.
The room was surprisingly spacious with a very good balcony with loungers and chairs and a view over the town too the sea.
We stayed for a week and found the rooms cleaned and turned down every day on our return in the afternoon/evening. Breakfast was good, hot and cold available as well as fresh fruits and plenty of drinks. Not always well staffed but tables were cleared on request.
Late night drinks were available from the bar on returning for the night at realy good prices.
The location at first looks a bit 'iffy' but was absolutely fine. A five minute walk takes you down to the marina area and thereafter you can walk to town, maybe 30mins depending on whether or not you stop for a dink on the way. There is always the bus service into town which is very regular and efficient. There are plenty of bars and eating places locally but if you want upmarket you need to go into town.
All in all I thought very good value and well placed.

  • Stayed: March 2011, traveled with friends
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1  Thank Jimmy918
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2010

For a short last minute trip to Palma I have looked for a hotel, which is near the center of Palma. The quite good reviews in TripAdvisor made me do the final decision for this hotel. I have to underline, that I just wanted to have a clean hotel for sleeping at night, passing all day on the beach and going out for dinner and nightlive after a shower.
As a business traveller I have seen a lot of hotels all over the world in all categories, but this hotel was even for a three star hotel very unsatisfactory.
The clean room was a bit run-down: the cushion of the armchair was worn through, the reading lamps on the bed were not working and falling off the wall and the bed was not very comfortable.
If you just throw your clothes into the corner after coming back from the beach, take a shower and leave the room for nightlive falling back into the bed very late tired enough to sleep, this hotels fullfills its purpose .
But if you expect on the other morning an at least half decent breakfast, forget it and take a ride to the CAPPUCINO cafe on the paseo maritima. I really have to demand whether all the other guests recommending this breakfast have taken it at 7 in the morning immediately after it was prepared. May be that on early morning the buffet was nice.
But imagine a buffet which keeps untouched for three hours in a hot august summer in Palma . When we took the breakfast at 10 the sunny side up pre-prepared eggs have turned into leather ! The cheese was melted and has got hard brown borders. The ham looked really bad. In the water reservoir of the overall grubby coffee machine were swimming undefined brown flocks.
The only eatable things were those fruits, which were still to peal or the cereals, which by their nature survive also a hot morning on a breakfast buffet.
The service women appeared only for a second every morning taking your room number for charging the breakfast and left as fast as she appeared on this surreal scene leaving the already finished tabels with the used tash of the other guests until the closure time of the buffet.

  • Stayed: August 2010, traveled as a couple
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5  Thank Alf_STR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2010

I stayed at Zurbaran hotel with 2 friends and we really enjoyed it! Close to all main bars and clubs - especially I recommend Tito!, really clean and cozy. Rooms were airconditionned and bathroom was nice appointed with good amenities. Rooms were cleaned daily and breakfast was just great. Overall this hotel provides great value for money and I definitely recommend it.. Hope to come back one day again.

  • Stayed: July 2010, traveled with friends
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1  Thank EmelineInTheWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2009

I stayed here for 2 nights in June. I did struggle to find the Hotel initially and also missed the turning on one other occassion returning to the Hotel the following day. The staff at the Hotel were super friendly. The free safes and free wifi were a great bonus especially as I travel with my notebook. I liked the decor in the room although there were signs of wear and tear - the comfy chair was threadbare in places. I found the bed comfortable. I hope to visit for an extended stay again next year.

  • Stayed: June 2009, traveled solo
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1  Thank nwalesguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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