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Reviewed May 12, 2019 via mobile

Just spent 4 nights at this hotel.
Not a bad word to say. We were so well looked after. I had emailed ahead of visit to mention it was my birthday during stay. Arrived to find given upgrade on room and cake and Cava in room.
The staff here are exceptionally nice and attentive.
Location of hotel couldn't be better. So easy to walk to the sights, shops,old town. Whichever direction you walked there were plenty bars and restaurants.
Nice roof top bar a bit chilly in evening if not here in summer. The pool was closed for refurb.
Recommend you book B&B as breakfast was very good plenty choice.
Would definitely stay here again.

Date of stay: May 2019
Trip type: Traveled as a couple
Thank ClaireM830
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DRECCIONINNSIDEPALMA, Director General at Innside by Melia Palma Center, responded to this reviewResponded May 15, 2019

Many thanks ClaireM830 for taking the time to share your experience! Its great to hear so many positive comments regarding the hotel and the team.
Thank you for your recommendation and we look forward to having the opportunity to welcome you again in the future. Best regards!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2019

After seeing this hotel rooftop transform over the last few years, we were surprised to find that it's almost finished, however the splash pool area and upper deck sunbathing are were closed off, whether its because of further improvement or out of season, don't know,

Room tip: Spotless, high standard
Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
Thank christinehP6838ZG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 9, 2019

Easy to get to from the airport, no 1 bus takes you to within a few hundred yards of the hotel. Check in was very good and very friendly. Room very clean and remarkably quiet although Aircon is a little noisy at night. Didn't disturb our sleep but may do if you're a light sleeper. Location is within a pleasant walk of major attractions, 30 mins to port or beach. Maybe 60 mins to the castle. Buses are available if you don't fancy walking. Roof terrace was pleasant but pool is still being refurbed so not open. No date for when it will be. Again not a problem for us as the weather wasn't good enough for a dip.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
Thank stevek93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DRECCIONINNSIDEPALMA, Director General at Innside by Melia Palma Center, responded to this reviewResponded 4 weeks ago

Dear stevek93, thank you so much for your complete review and the wonderful score!
We are delighted to know that you enjoyed our hotel location and facilities. It seems that you have taken the most of your visit to Palma and we are glad to know that we have contributed to make your trip special.
It will be a pleasure to welcome your back in a not distant future. Kind regards,

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Reviewed May 7, 2019

I chose this hotel as it is close to the Estaco Intermodel and the Saint Miquel which is a main shopping road leading to the Placa Major and the old town.
It is a modern hotel and all the staff spoke good English and were very helpful. My room (312) had everything I required and I eat dinner at the hotels restaurant although I found the menu a little limited,Breakfast was very good.
I can thoroughly recommend this hotel.

Room tip: None, no ;problems with my room overlooking a side street.
Date of stay: March 2019
  • Trip type: Traveled solo
    • Value
    • Cleanliness
    • Service
Thank Roger J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DRECCIONINNSIDEPALMA, Director General at Innside by Melia Palma Center, responded to this reviewResponded May 15, 2019

Many thanks Roger J, for taking the time to share your kind comments with us.
It is great to hear you would recommend us to others and we hope to welcome you again in the future.
Best regards,

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Reviewed May 6, 2019 via mobile

Recently spent a four night break at this hotel in celebration of my Mum and my birthdays. The staff went out of their way to ensure our stay was special and delivered cava, cake and a personal birthday message to our room on each of our birthdays. Rebecca on reception gave us a warm welcome on our arrival and was one of the friendliest hotel staff I have ever had the pleasure of meeting. Our room on the 6th floor had a balcony and whilst it didn't offer superb views, it had sun all day and offered a peaceful outside space.

Our room was very clean and whilst fairly minimalistic it had really comfy beds and the best pillows I've ever come across! The bathroom had a shower over bath and plenty of toiletries along with soft towels.

Breakfast was delicious and again the staff were really friendly when taking away plates and replenishing food items.

I would have no hesitation in recommending this hotel to anyone wanting a break in a peaceful area of Palma. Thank you all for making our birthdays so special

Date of stay: April 2019
Trip type: Traveled with family
Thank LouDarlington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DRECCIONINNSIDEPALMA, Director General at Innside by Melia Palma Center, responded to this reviewResponded May 15, 2019

Thank you very much, LouDarlington, it is great to hear such awesome comments regarding your recent stay with us! We are delighted to know we exceeded your expectations for your birthdays (such a special ones, by the way!) and that our team made you feel warm treated and cared.
Thank you for your recommendation and we look forward to welcoming you again in!
Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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