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Castillo Hotel Son Vida, a Luxury Collection Hotel
Ranked #8 of 74 Hotels in Palma de Mallorca
Certificate of Excellence
Gland, Switzerland
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great Hotel”
Reviewed July 28, 2011

This hotel is rated top 3 on my list of holiday hotels.

After a very nice welcome @ the entrance of the hotel , the reception were very quick and helpful in showing the way to your room.

The rooms grand deluxe , were nice with a view. It was fresh and clean and good beds.

The Breakfast selection were great, the lunch menu could have more variety , but ok.

Dinner in the same restaurant were super

Wine selection was ok...

The only real complaint was , the change and speed of free wifi, in the middle of the holiday...and the information with regards to that very poor.

The beauty spa treatments were top ( according to my wife)

The pool area were small but ok, could sometimes be difficult to find a sunbed.

All in all I can recommend this hotel to people who wants have a nice a relaxed holiday

  • Stayed July 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Sohald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JVeensma, General Manager at Castillo Hotel Son Vida, a Luxury Collection Hotel, responded to this review, August 8, 2011
Buenas tardes dear clients from Gland, Switzerland.

It is a great honor to read your comments, my team and I wants to thank you and we all hope to welcome you soon at the Castillo Hotel Son Vida.

Saludos cordiales from Mallorca

GM
Castillo Hotel Son Vida
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865 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (114)
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English first
Southampton
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 28, 2011

Stayed here in June 2011. The hotel facilities and location are first class. Unfortunately one of the restaurants was being refurbed, so our menu choice was a little constrained, but no problem. We arrived late on the first night and ordered food on room service at 23:45. Arrived promptly and was very good. The hotel is very popular for wedding receptions, so you do get some late evening noise on the main balcony, but perfectly acceptable. Breakfast on the terrace is VERY busy, but the staff manage it well. If you are a poolside person, the sunbeds seemed to get taken very quickly. Lots of bling and silicone in evidence. The attached golf courses look good, but I didn't play as it was too hot. You can drive into central Palma in 10 mins (just follow the Centro signs) ...driving back out is slightly more challenging, thanks to the one-way system. No worthwhile restaurants within walking distance, and if you eat in the hotel you do pay for what you get. Can't really fault any aspect, and would stay again.

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Sotonresident
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JVeensma, General Manager at Castillo Hotel Son Vida, a Luxury Collection Hotel, responded to this review, July 30, 2011
Buenas tardes dear guests from Southampton,

Hope your had a save trip back to Southampton?, thank you very much for your information and very nice comments. I will share this with my team, they will be very happy.

Please visit us again when you are travelling to Mallorca.

Saludos Cordiales

GM
Castillo Hotel Son Vida
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Italy
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 26, 2011

Go there if you want to be pampered and enjoy the hotel facilities.

It's not an hotel where to sleep only. If you choose it is because you are planning for total relaxation and for spending at least a few ENTIRE days in the property.

We really enjoyed spending an entire day by the swimming pool (the service at the swimming pool is highly enjoyable) and an evening on the terrace overlooking the town and the sea.

Kind, smiling and HELPFUL staff. Helpful because you can go there without knowing anything about Palma: the receptionists are your best travel agents! And they can also reserve a car for you to pick directly at the hotel.

Whilst the breakfast is really gorgeous, at lunch time the food is good, but not exceptional (especially considering the cost).

A massage at the beauty centre is highly recommended.

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank makjla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JVeensma, General Manager at Castillo Hotel Son Vida, a Luxury Collection Hotel, responded to this review, August 5, 2011
Buena sera Belle Italia, beunas tardes,

Muchas Gracias for your information, I reale apriciate your comments about our Luxury Collection Concierge service. I will share your positive comments with them.

Saludos Cordiales

GM
Castillo Hotel Son Vida
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london
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed July 26, 2011

First visit back since refurb program. Came with 2 kids, aged 10 and 8. Generally a very good hotel with lovely views and stylish common parts. We had two rooms. Unfortunately there was a damp smell in the rooms which must have been in the corridor as well since they was always a strong smell of freshener there to conceal it.
The rooms were a good size with good beds and linen. Bathrooms were good bar from a leaking shower which flooded the floor and couldn't be repaired. Maid service was good apart from one missed turn down at night and v.late room cleaning in the morning.
Pool area was beautiful if a little small and a touch cramped. Pool boys happy to help only if asked.
Special mention for door boys who were happy to park car every time and bring it up -excellent service.
Free wifi is v.slow and often cuts out - you have to pay for a decent connection which is irritating.
Breakfast setting was great with lots of choice and lovely fresh fruits. Unfortunately all the jam serving bowls and butter dish were badly cracked and when I pointed this out to the staff they merely turned the dish around!!! Carlos the egg man was top notch with a lovely warm manner. Some of the staff were poor whereby coffee took 10 mins to arrive and no apology.
Guests were a mixture of ages with lots of young kids. Also hotel full of arrogant Germans who still feel the need to reserve huge numbers of beds first thing.
Overall a good hotel but that's what you should expect for the prices they are charging - 800 euros per night per room,

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank milllon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JVeensma, General Manager at Castillo Hotel Son Vida, a Luxury Collection Hotel, responded to this review, July 27, 2011
Buenas tardes London,

thank your for taking the time to send us your feedback, we really want to improve our selves and with your comments we have this oportunity.

I will share your comments with my team and I am sure that the next time we will be..... great.


Kind regards

GM
Castillo Hotel Son Vida
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dusseldorf
Level Contributor
119 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed July 21, 2011

After having had in the Sheraton Son Vida, maybe about 20 years ago, I gave my comment for a january-2011-stay.
Nothing to add for our february-2011-stay, so we were welcome, well served (with a barman and a porter who had been twenty years ago already there, all perfect, nice breakfast with mostly German clients, but a lady who could not guide us in Spanish language. Well, we do speak others also.
To repeat what I commented for January: We stood there a day for to shop in Palma and to go out by night there, so we saved stress and time, cause we have a Majorcan house countryside. Maybe a suggestion for other visitors: Stay ther and don't stress with your own house in your village which may be empty in wintertime - the village I mean.
Our thanks again for a confortable stay!

  • Stayed February 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank masmiguelDusseldorf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JVeensma, General Manager at Castillo Hotel Son Vida, a Luxury Collection Hotel, responded to this review, July 26, 2011
Dear Clients from Düsseldorf,

thank you very much for your comments and it is a great honor to read that you enjoyed the Hotel.

I hope we welcome you soon again.

Kind regards


GM
Castillo Hotel Son Vida
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maastricht, The Netherlands
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed July 18, 2011

Fantastic Hotel.
beautifull oversized room, with nice furnishings, balcony and nice view.
Upon arrivals we received bottle of cava, fruit and voucher for free cocktails, which we enjoyed on the stunning balcony overlooking Palma.
Kids had a wonderfull time, as we are SPG members they had a kids pass so that they could eat and drink for free. Food was very nice. Ordered roomservice at night:
also high quality. Breakfast is great and no one harasses you to hurry: very relaxing. The lovely lady at checkin - maria - provided excellent service and very polite. overall staff is friendly and accomodating.
pool area is a little small however, so we did go to the neighbouring Sheraton arabella, with a kids pool and more overall space around the poolarea's with lush gardens.
It would be great if this hotel did have a little kids pool seperate from the main pool, like in the sheraton. but still everyone was happy enough and all kids seemed to be having fun.
adults who opted for more privacy, stayed in the smaller garden area, next to the poolarea
Overall a fantastic hotel: will be back as we want to see more of Mallorca next year.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank travelmaddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JVeensma, General Manager at Castillo Hotel Son Vida, a Luxury Collection Hotel, responded to this review, July 20, 2011
Google Translation
Buenas tardes en goedemiddag Maastricht,

Hartelijk Dank voor uw waardevolle informatie, fijn te lezen dat u ons Hotel heeft genoten.
Graag neem ik uw informatie als aanleiding dit met mijn Team te bespreken en ben er zeker van dat deze informatie ons in de toekomst verder de mogeijkhijd geeft ons te verbeteren.

Saludos cordiales

GM
Castillo Hotel Son Vida
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Helensburgh, United Kingdom
Level Contributor
116 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed July 17, 2011

It was a beautiful hotel...great location..not too far from Palma by taxi.

Food in hotel was excellent if bit expensive...I think the pool bar prices in particular were way overpriced...yet the restaurant was IMO not too bad in terms of choice and quality..lobster $45 to me was a bargain and beautifully cooked.

At $36 per person for breakfast..I thought must be pretty special..it wasn't...it was just OK...plenty of nice fresh fruit cereal etc...but only omelette cooked fresh...the tea was good as was the coffee...other stuff just average.

We stayed as SPG members...and decided to upgrade to a room with a view over Palma and tea and coffee facilities...was a bit disappointed the room overlooked only the garden with long grass in front..which I asked to be cut.

I told the reception there was no tea in the room or milk...and was told to call for milk...and it would be brought to the room...this defeats the point of having tea and coffee making facility if you have to then wait for milk..might as well order a pot of tea.

I asked again next day for tea bags...and was told it is only coffee available...this is not what it said on the upgrade offer......so don't bother if using points with an upgrade would be my advice.

Overall...enjoyed the stay...and would probably go back because of its location and the terrace views are lovely.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank shmagic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JVeensma, General Manager at Castillo Hotel Son Vida, a Luxury Collection Hotel, responded to this review, July 20, 2011
Buenas tardes from Mallorca,

It is good to read your value information about your stay at the Castillo Hotel Son Vida.
With your information we will and improve our service and I hope you will visit us the next time when you are visiting Mallorca.

Saludos cordiales

GM
Castillo Hotel Son Vida
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Castillo Hotel Son Vida, a Luxury Collection Hotel

Property: Castillo Hotel Son Vida, a Luxury Collection Hotel
Address: Carrer Raixa, 2 | Urbanización Son Vida, 07013 Palma de Mallorca, Majorca, Spain
Phone Number:
Location: Spain > Balearic Islands > Majorca > Palma de Mallorca
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Palma de Mallorca
#4 Family Hotel in Palma de Mallorca
#4 Business Hotel in Palma de Mallorca
#6 Spa Hotel in Palma de Mallorca
#8 Luxury Hotel in Palma de Mallorca
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Castillo Hotel Son Vida, a Luxury Collection Hotel 5*
Number of rooms: 164
Official Description (provided by the hotel):
The Castillo Hotel Son Vida is a turreted 13th century building in a characteristic Mallorcan country house style. The hotel is surrounded by Mediterranean gardens and the golf course Son Vida and two other golf courses; Son Muntaner and Son Quint are only two minutes away. It offers magnificent views over the city and the bay of Palma. ... more   less 
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Castillo Hotel Son Vida, a Luxury Collection Hotel Palma De Mallorca, Majorca

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