I would encourage everyone to avoid this place. Very rude staff and forget about any customer service, if anything goes wrong. Is it really worth it? Find somewhere else and save yourself the grief.
After making my booking prior to arriving, I was told my room is not available and was given an alternative room. The alternative room was quite disgusting so I quickly asked for a refund, only to be refused, saying no refunds after payment even though they got my booking wrong.
After being adamant about my refund, they finally accepted but only to tell me I have to come back another day as they don't have the money anymore. This was literally 10 minutes after I paid them in full, with cash. Sounds a bit odd if you ask me. Long story short, I gave up and booked somewhere else.
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- Also Known As:
- Central Palma Hostel Palma De Mallorca, Majorca