We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“A fantastic hotel which all required amenities”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Gran Melia Victoria
Ranked #16 of 73 Hotels in Palma de Mallorca
Certificate of Excellence
London, United Kingdom
Level Contributor
326 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
“A fantastic hotel which all required amenities”
5 of 5 bubbles Reviewed January 5, 2014

The reviews for this hotel are very good and it lived up to those reviews.

Lovely bedroom, mine was to the front of the hotel as I did not pay the extra for a view, but saw the views from other friends rooms. The bed is very comfortable. The towels in the bathroom giant size with Clinique toiletries. The air-conditioning could not bring the temperature down cool enough to sleep, but you could open the window, and other than new year's eve around 3/4am it was very quiet

The reception desk was very helpful. the only down side was when we came to pay our bill - we had a 20 Euro Melia daily voucher to spend, and we eventually got this off our bills,but it took about 30 mins to sort it out. The bar staff are also very attentive. Breakfast is excellent, including providing expresso coffee when asked.

I swam in the indoor swimming pool, which was lovely. It has lounge chairs, plenty of towels, water and a kettle to make tea etc. The outside terrace which we used on the last two days, as it was warm enough to sit outside, has big squashy chairs and sofas, and you get a great view of the marina.

December is a great time to visit Palma as it is not too busy and the weather is temperate

Room Tip: My room was on the second floor overlooking the main entrance. Not much a view but very quiet except...
See more room tips
  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Surrey 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review, January 7, 2014
Dear Mr. / Mrs.…….

We would like to thank you for your preference in selecting our Gran Meliá Victoria for your vacation, as well for taking the time to tell us about your recent experience.

It is truly a pleasure for us to learn that you enjoyed your stay with us and you may rest assured that their comments have been forwarded to the various Departments of the Hotel and the staff, as it is due to their effort and dedication that we are able to accomplish our goal - the total satisfaction of our guests.

We hope to have the pleasure to welcome you again at your second home, the Gran Meliá Victoria.


We are expecting you…

Sincerely,


Amaia Landeta
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,492 reviews from our community

Traveler rating
    839
    421
    144
    56
    32
See reviews for
219
818
67
146
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (400)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
San Juan, Puerto Rico
Level Contributor
138 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 bubbles Reviewed January 4, 2014 via mobile

Definitely a well executed 5 star service. Centrally located with friendly and helpful staff. Room service food has room for improvement (the chicken curry was hard) but otherwise no complaints. Out room had a cathedral view which was well worth the extra cost. Would return to this hotel when I return to Palma. Loved it!

Stayed January 2014
Helpful?
Thank docoliver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review, January 7, 2014
Dear Tripadvisor member,

We would like to express our gratitude for the comments you made about your stay. It is always our goal to achieve maximum customer satisfaction and we are extremely happy to have been able to do so on this occasion.

We would be absolutely delighted to accommodate you on your next visit to Mallorca.

Kindest regards,


Amaia Landeta
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northamptonshire, United Kingdom
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed November 30, 2013

A great choice for a business conference. Facilities are wonderful and the service from all staff was very attentive. Lovely food and I was well catered for as a vegetarian. Location is ideal for walking along by the harbour or into Palma centre.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jo H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review, December 1, 2013
Dear Guest

Thank you for taking the time to post your comments about the Gran Melia Victoria here on Tripadvisor.

We are very pleased to see that you enjoyed your stay with us and that our service was of a high standard for you. We are known for our attentive service and always strive to make all our guests feel like they are very welcome.

Also thank you for your comment about our wonderful views over the harbour of Palma de Mallorca.

We look forward to welcome you back here amongst us very soon.

Kind regards,

Amaia Landeta
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yorkshire UK
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 28, 2013

Quality ambience in a most excellent location. If you opt for a room with a view of the Bay of Palma you will be glad you did. We ate both breakfast and dinner on the terrace on every day of our stay and revelled in the experience on each occasion. Be prepared to pay over the odds, but I'm sure you deserve it.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review, December 1, 2013
Dear guest

I would like to start by thanking you for your very kind words about the Gran Melia Victoria. It is wonderful to hear that you enjoyed your stay with us.

It is true that the views over the bay of Palma are spectacular and pleased to see that you enjoyed your room and also the meals that you had in our restaurant.

We thank you for posting your comments on Tripadvisor and hope to welcome you back to Gran Melia Victoria in the near future.

Kind regards


Amaia Landeta
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amersham
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed November 14, 2013

I booked the hotel after reading other reviews in which someone liked the Hotel to the best on Park Lane London ,I can now only agree with that post and would highly recommend this Hotel for location ,quality and old world charm and service, although I only stopped for a short break of three days I would have gladly stayed for a longer break. You will not be dissapointed.
I would recommend a room upgrade to a side sea view if possible as the normal double's did look a little tight for space and a balcony is worth the extra cost.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International

Helpful?
Thank WilliamB2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review, November 16, 2013
Dear Guest
I would like to thank you for your kind words about Gran Melia Victoria. It is wonderful to see that you enjoyed your stay here with us and that you will recommend us.
We always strive to uphold the highest standards of service and quality. By making your comments known we can be sure to maintain the high level and also know where we can improve.
We sincerely hope to welcome you back in the near future.

Kind Regards

Amaia Landeta
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wales
Level Contributor
70 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed November 11, 2013

Just returned from a 4 day city break in a lovely city & stayed in this fantastic hotel. As others have said its not in the nicest part of town but some of the best rated TA restaurants are all less than 5 minute walk away ( Toque, Contraste, Tapa Negra), all of which were excellent value with great food.
If you arrive on the No 1 bus from the airport the entrance doesn't present the hotel at its best as its basically the back entrance but on the sea front, you have to climb some steps, ring the bell and wait.
Initial concerns soon melt away by the grandeur of the reception/bar area and the friendliness of the staff. I know some people have commentated about the hotel being dated, well it is decorated in an old fashioned way but it doesn't look dated or worn, its just its style rather then its condition
The staff are excellent and really make this hotel, we were blown away by how friendly & helpful everyone was, reception in particular were extremely helpful with directions, tickets, taxis etc
We paid for a premium room with a sea view which proved to be a great decision as the weather was perfect during our stay, waking up with the sun shining on the balcony. The rooms are spacious with large beds & kept immaculate by the cleaning staff. They are also very quiet at night ( we had room 522)
We didn't use any of the leisure facilities or eat in the restaurant but had breakfast on the terrace every morning, plenty of choice with a chef on hand for omelettes etc
Downside? Shower power could have been a little more powerful and the room lighting console took some working out but really tiny moans and nothing else.
Loved this hotel and will hopefully stay again

Room Tip: pay the extra for a sea view and ask for one away from any nightclub noise
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank grinch99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review, November 12, 2013
Dear Guest,

I would like to thank you for choosing Gran Melia Victoria as your destination in Palma de Mallorca during your recent holidays and also for taking the time to post your comments here on Tripadvisor.
We are pleased to see that you enjoyed your room and the views, and that the breakfast was a good experience for you as well. I will surely pass on your comments to all our staff.

It is always nice to get positive feedback from our guests.
We value our guests opinions and try to maintain a high standard of quality and service.
Hope to welcome you back to Gran Melia Victoria very soon.

Best regards

Amaia Landeta
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Torquay, United Kingdom
Level Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed November 10, 2013

Just back from a three day break in Majorca and can't recommend this hotel enough
The amazing staff fantastic rooms beautiful pool area
Only downsize is its not in the nicest part of Palma but for a city hotel it can't be beat
Pedro was amazing!

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dgregg69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review, November 12, 2013
Dear Guest,

First of all i would like to thank you for choosing Gran Melia Victoria during your recent holidays here in Palma de Mallorca, and also for taking the time to make your comments known here in Tripadvisor.
We are very pleased to read that you had a pleasant stay with us. It is always our goal to make our guests feel comfortable among us and that they receive the best service possible. Thank you once again for your very kind words.

We hope to welcome you back in the near future!

Kind Regards

Amaia Landeta
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Palma de Mallorca hotels
0.5 mi away
Hotel Costa Azul
Hotel Costa Azul
#12 of 73 in Palma de Mallorca
4.0 of 5 bubbles 1,409 reviews
1.5 mi away
Posada Terra Santa
Posada Terra Santa
#2 of 73 in Palma de Mallorca
5.0 of 5 bubbles 714 reviews
0.4 mi away
TRYP Palma Bellver Hotel
TRYP Palma Bellver Hotel
#27 of 73 in Palma de Mallorca
4.0 of 5 bubbles 1,955 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Melia Palas Atenea
Melia Palas Atenea
#25 of 73 in Palma de Mallorca
4.0 of 5 bubbles 1,732 reviews
2.5 mi away
Castillo Hotel Son Vida, a Luxury Collection Hotel
Castillo Hotel Son Vida, a Luxur...
#8 of 73 in Palma de Mallorca
4.5 of 5 bubbles 837 reviews
1.4 mi away
Sant Francesc Hotel Singular
Sant Francesc Hotel Singular
#3 of 73 in Palma de Mallorca
4.5 of 5 bubbles 397 reviews
Show Prices
Show Prices
Show Prices

Been to Gran Melia Victoria? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Gran Melia Victoria

Property: Gran Melia Victoria
Address: Avenida Joan Miro 21, 07014 Palma de Mallorca, Majorca, Spain
Phone Number:
Location: Spain > Balearic Islands > Majorca > Palma de Mallorca
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Palma de Mallorca
#9 Family Hotel in Palma de Mallorca
#12 Romantic Hotel in Palma de Mallorca
#16 Luxury Hotel in Palma de Mallorca
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Gran Melia Victoria 5*
Number of rooms: 171
Official Description (provided by the hotel):
The Gran Meliá Victoria is a 5 star hotel located in Paseo Marítimo with wonderful views of the Bay of Palma. A unique experience of traditional luxury and cutting-edge style inside this deluxe 171-room hotel surrounded by history and classic beauty. Rooms equipped with every comfort, excellent facilities and superb services. RedLevel Service in Superior Accommodation: The most superior range of personalized attendance. Admire stunning sunsets from our magnificent terrace or just relax by the pool with panoramic and exclusive views. Enjoy an authentic gourmet experience in our fine dining restaurant and the most innovative cocktails in our bars. It is surrounded by elegant restaurants and close to the most exclusive shops and boutiques and historic city centre of Palma de Mallorca. It is near the airport (15 minutes away). Located in an area noted for its cosmopolitan atmosphere and café terraces which buzz with activity both day and night. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Prodigios Interactivos SA, Hotwire, Expedia, Orbitz, Priceline and HotelQuickly so you can book your Gran Melia Victoria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Gran Melia Victoria Hotel Palma De Mallorca
Gran Melia Hotel Victoria
Sol Melia Victoria
Gran Melia Palma Victoria
Gran Melia Victoria Palma De Mallorca, Majorca

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing