We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Excellent city break” 5 of 5 bubbles
Review of Gran Melia Victoria

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Gran Melia Victoria
Ranked #14 of 73 Hotels in Palma de Mallorca
Certificate of Excellence
Warrington, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Excellent city break”
5 of 5 bubbles Reviewed July 4, 2013

Excellent hotel, a room with a sea view is a must. Hotel prices for drinks were expensive but probably on a par with London. Service was excellent, hotel receptionist recommended an excellent restaurant for a special birthday meal and we were not disappointed. Sunbeds are extremely comfortable with fresh towels provided.

Would definitely go back

Room Tip: A sea view is a must on the 4th floor
See more room tips
  • Stayed June 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Strato2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amaia L, Guest Relations Manager at Gran Melia Victoria, responded to this review, July 6, 2013
Dear Guest,

Thank you so much for your kind words about our hotel. It is always wonderful to get such positive feedback here in Tripadvisor from our guests.
We always try our best to uphold the standard of service and friendliness here at Gran Melia Victoria.

Also nice to see that you enjoyed our pool with the comfortable sunbeds and towels.
We sincerely hope to welcome you back in the near future.

Amaia Landeta
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,461 reviews from our community

Traveler rating
    819
    417
    141
    55
    29
See reviews for
215
797
67
144
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (391)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
NY
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed July 3, 2013

I stayed at the Gran Melia Victoria in June 2013. Hotel is located right by the marina, and within walking distance of lots of coffee shops, restaurants, and night life. Hotel staff is exceptionally nice and helpful, and rooms are comfy, clean, and updated. I checked out a number of rooms at check in, each time I was escorted with a smile, and my luggage was moved without a problem. Great vacation spot for a couple. Highly recommended.

Room Tip: Ask for a high floor, marina view
See more room tips
  • Stayed June 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank vestin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amaia L, Guest Relations Manager at Gran Melia Victoria, responded to this review, July 6, 2013
Dear Guest,

First of all i would like to thank you for choosing Gran Melia Victoria during your recent holidays here in Palma de Mallorca, and also for taking the time to make your comments known here in Tripadvisor.

We are very pleased to read that you had a pleasant stay here with us and that you found our staff to be welcoming and friendly. It is always our goal to make our guests feel comfortable among us and that they receive the best service possible.
We hope to welcome you back in the near future!

Kind Regards

Amaia Landeta
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southport, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed July 3, 2013

We've been to the Victoria many times over many years and it really does feel like coming home. Some of the staff have also been there for years which says something (good) about Melia as an employer.
The hotel is somewhat 'grand' and old-fashioned but in a good way. Service standards are very high, staff are very friendly, helpful and courteous and the hotel is comfortable, quiet and very clean. Rooms are very comfortable with hitech controls for curtains and media. Might be a bit off-putting for technophobes. Beds are excellent. Very calming atmosphere throughout the hotel.
There is direct access to the Paseo Maritimo (promenade) and it's about a 30 min stroll into Palma centre. The area behind the hotel (actually the front of the hotel) is a bit run down; there is a small supermarket there.
Will we go back to the Victoria? Definitely! Any negatives? It's expensive (but you get what you pay for).

Highly recommended.

Room Tip: Full- or side-sea view, high up to get the best views of the Cathedral and port.
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank David_Sport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amaia L, Guest Relations Manager at Gran Melia Victoria, responded to this review, July 6, 2013
Dear Guest,

Firstly i would like to thank you for your kind words about our hotel and that after many years of returning you still feel like you are at home.
As you know, here in Gran Melia Victoria we strive to uphold a level of service and friendliness, our guests should really feel that they are being treated in the best way possible.
We always try to engage our guests and find out what are their preferences. This way we can be always sure that they feel like they are ¨coming home¨.

Thank you so much for posting your comments here on Tripadvisor and we hope to welcome you back very soon here with us.

Kind Regards

Amaia Landeta
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed June 27, 2013

This hotel is a 5 star hotel by older european standards. It is fairly worn down, but still FAB. The location is superb right on the Palma harbour front and it is WELL worth paying for a room with a balcony and view of the harbour. Could spend hours there in the sun/shade looking at the boats, ferries, containerships sailing through. Beautiful. The pool area worked very well for us. Main pool was ice cold in May but we liked it :- ) Indoor pool is ok, but not more than ok. Sauna was not turned on whilst we were there, even when we asked for it. Service was good besides the sauna issue. We had great service by the pool and ate outside the hotel since there are so many aexcellent restaurants. We used tripadvisor mobile that guides you to the place you want with a small compass while you're walking. Pretty clever :- )

Room Tip: Choose a room with a balcony and seaview
See more room tips
  • Stayed May 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank CPHangel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amaia L, Guest Relations Manager at Gran Melia Victoria, responded to this review, July 4, 2013
Dear guest,

First of all let me thank you for choosing Gran Melia Victoria as your destination here in Palma de Mallorca during your recent holidays and also for making your comments known here on Tripadvisor.

We are thoroughly pleased with your kind words and would like to thank you for taking the time making your positive feedback known. We always try to upkeep our high standard of service and friendliness. I am also pleased to see that you felt comfortable and enjoyed our pool area. It is our aim to make our guests feel like here with us it could be there home away from home and it is simply our pleasure to attend them with a smile.
We hope to welcome you back in the near future and always welcome any type of suggestions to make our service even better.

Kind regards

Amaia Landeta
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed June 24, 2013 via mobile

The melia Victoria is an outstanding 5star hotel in every respect and in a wonderful location overlooking the harbour and 5 minutes to centre of Palma.

We were with 4 other friends and we always stay in 5 star hotels but some do not

Stayed May 2013, traveled with friends
Helpful?
1 Thank Julian70017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amaia L, Guest Relations Manager at Gran Melia Victoria, responded to this review, July 2, 2013
Dear guest,

We would like to thank you very much for your encouraging comments on our Hotel and Staff. It is always great to receive positive feedback on numerous aspects of the hotel service and installations.

We hope to have the opportunity to welcome you back in the near future.

Kind Regards,

Amaia Landeta
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sutton, United Kingdom
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed June 24, 2013

This was our second trip to the Sol Melia Victoria and it was another fantastic stay. The staff and the hotel facilities are excellent, enjoying breakfast on the terrace overlooking the marina and cathedral is a wonderful way to start the day. Breakfast has a very good choice of english, continental with gorgeous fresh salmon, cheeses and spanish meats.
The pool area is very well attended, although I would allow for the towels to be made available earlier than 1000, if people want them a 5 star hotel should make them available.
The reception area has the most comfortable sofas whilst stepping out onto the outside terrace there is lovely white furniture under large umbrellas which you can take in the wonderful views.
Room tip, the bedrooms under the restaurant are noisy from tables and chairs moving for breakfast, so if you want a lay in perhaps avoid these rooms.
In summary, a fantastic hotel, very well appointed, great choice for breakfast, lovely friendly staff and a chance to relax from the busy lives majority of people have, ideal for couples.

Room Tip: Avoid the rooms directly under the restaurant to avoid noise from tables and chairs being moved duri...
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tracey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amaia L, Guest Relations Manager at Gran Melia Victoria, responded to this review, July 2, 2013
Dear guest,

First of all we must say that it is fantastic to hear that you genuinely enjoyed your stay at our Hotel. Your comments are appreciated by our entire Team and they reconfirm that our “value for price” offer is adequate.

We hope to have the pleasure of welcoming you back at the Gran Meliá Victoria in a not too distant future.

Kind Regards and thank you very very much,


Amaia Landeta
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
uk
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 24, 2013

Stayed here for 3 nights for wedding anniversary. Had room at the front with panoramic views, bottle of cava in room, sipped of balcony.

It's a long way from town, but buses stop outside.

Breakfast 5 star. Didn't eat in restaurant. excellent staff.

Used pool, a little cold but weather was hot!

Took a trip to Soller on old train. Recommend this trip.

Only problem we could see, in high season there is a nightclub under the hotel. Not sure how noisy this would be.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lynne16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amaia L, Guest Relations Manager at Gran Melia Victoria, responded to this review, July 1, 2013
Dear Guest,

First of all let me thank you for choosing Gran Melia Victoria as your destination here in Palma de Mallorca during your recent holidays and also for taking the time to post your comments here on Tripadvisor.
We always value our guests opinions and try to maintain a high standard of quality and service. We are pleased to hear that you had a comfortable stay here with us.
Great that you enjoyed our fantastic views with a bottle of cava!
We sincerely hope to welcome you back very soon here to Gran Melia Victoria.

Best Regards,

Amaia Landeta
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Palma de Mallorca hotels
0.6 mi away
Hotel Costa Azul
Hotel Costa Azul
#13 of 73 in Palma de Mallorca
4.0 of 5 bubbles 1,392 reviews
0.4 mi away
TRYP Palma Bellver Hotel
TRYP Palma Bellver Hotel
#28 of 73 in Palma de Mallorca
4.0 of 5 bubbles 1,905 reviews
1.5 mi away
Posada Terra Santa
Posada Terra Santa
#1 of 73 in Palma de Mallorca
5.0 of 5 bubbles 690 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Melia Palas Atenea
Melia Palas Atenea
#24 of 73 in Palma de Mallorca
4.0 of 5 bubbles 1,692 reviews
2.6 mi away
Castillo Hotel Son Vida, a Luxury Collection Hotel
Castillo Hotel Son Vida, a Luxur...
#8 of 73 in Palma de Mallorca
4.5 of 5 bubbles 828 reviews
0.4 mi away
Hotel Isla Mallorca & Spa
Hotel Isla Mallorca & Spa
#20 of 73 in Palma de Mallorca
4.0 of 5 bubbles 1,507 reviews
Show Prices
Show Prices
Show Prices

Been to Gran Melia Victoria? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Gran Melia Victoria

Property: Gran Melia Victoria
Address: Avenida Joan Miro 21, 07014 Palma de Mallorca, Majorca, Spain
Phone Number:
Location: Spain > Balearic Islands > Majorca > Palma de Mallorca
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Palma de Mallorca
#9 Family Hotel in Palma de Mallorca
#12 Romantic Hotel in Palma de Mallorca
#14 Luxury Hotel in Palma de Mallorca
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Gran Melia Victoria 5*
Number of rooms: 171
Official Description (provided by the hotel):
The Gran Meliá Victoria is a 5 star hotel located in Paseo Marítimo with wonderful views of the Bay of Palma. A unique experience of traditional luxury and cutting-edge style inside this deluxe 171-room hotel surrounded by history and classic beauty. Rooms equipped with every comfort, excellent facilities and superb services. RedLevel Service in Superior Accommodation: The most superior range of personalized attendance. Admire stunning sunsets from our magnificent terrace or just relax by the pool with panoramic and exclusive views. Enjoy an authentic gourmet experience in our fine dining restaurant and the most innovative cocktails in our bars. It is surrounded by elegant restaurants and close to the most exclusive shops and boutiques and historic city centre of Palma de Mallorca. It is near the airport (15 minutes away). Located in an area noted for its cosmopolitan atmosphere and café terraces which buzz with activity both day and night. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Priceline, Booking.com and Travelocity so you can book your Gran Melia Victoria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Gran Melia Victoria Hotel Palma De Mallorca
Gran Melia Hotel Victoria
Sol Melia Victoria
Gran Melia Palma Victoria
Gran Melia Victoria Palma De Mallorca, Majorca

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing