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“Good choice for a short city break to Palma”
4 of 5 bubbles Review of Melia Palas Atenea

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Melia Palas Atenea
Ranked #25 of 73 Hotels in Palma de Mallorca
Certificate of Excellence
GreenLeadersSilver level
London England
Level Contributor
128 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
“Good choice for a short city break to Palma”
4 of 5 bubbles Reviewed June 15, 2014

We stayed for 4 nights at Melia Palas Atena Palma for a long weekend break and a chance for sunshine and decent food in Palma restaurants.

First impressions are not the best, the hotel is a large 1980’s lump from the outside and the reworked reception area was not to my taste. Room wise we were happy with the space and comfort . We were on a higher floor (6) at the back of the hotel, one of the rooms not yet remodelled but absolutely fine. All rooms have small balconies and being at the back you have the evening sun after it has left the pool area at the front. Word of warning – a lower floor room at the back would NOT be a good idea if you want to sit outside. Too close to the road / security wall and some fairly unprepossessing buildings.

The view out to the front is excellent, overlooking some very expensive yachts in the marina with the town and cathedral to your left. The pool area is a decent size and you should have no problems finding a lounger.

As mentioned elsewhere the breakfast buffet is excellent, a real 5 star feature in an otherwise solid 4 star establishment. I would also rank the on-site fitness centre as 5 star, excellent choice of machines.

Getting into town is a 15 minute walk or cheap taxi (never had a problem getting a cab from the rank directly outside the front door). You are nearby the absolutely excellent Restaurant Toque and dinner there has to be a feature of your visit – make sure to book ahead, especially at weekends. The on-site Tapa Negra is a good option for lunch or dinner. Nearby Can Pelut restaurant also a good lunch option.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank leech_family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Meliá Pal... M, Guest Experience Manager at Melia Palas Atenea, responded to this review, June 21, 2014
Dear leech_family,

Thank you for reporting us your experience after your last stay at Meliá Palas Atenea. It is a real honor to know that you enjoyed it.

It is great to hear that you had an enjoyable stay with us and it is a pleasure for us to know that you were delighted with the hotel facilities and our staff. We are constantly working on providing our very best services for our guests, and we are glad to see that our attempts are appreciated.

Your nice review will help others travelers that would like to come, so I would like to present you again all of my appreciation.

The entire team will be glad to welcome you soon.

Yours sincerely,

Verónica Soriano
Guest Experience Manager - Meliá Palas Atenea
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Rio de Janeiro, RJ
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed June 11, 2014 via mobile

Nice hotel great breakfast, by "passeo maritimo"- corniche" spacious room. Taxi easy to/from downtown city highlights. Several restaurants nearby with very good prices and food. Calm and quiet despite its size. Safe, big tv and clean service.

Stayed June 2014, traveled on business
Helpful?
1 Thank Jeanpeter K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Meliá Pal... M, Guest Experience Manager at Melia Palas Atenea, responded to this review, June 13, 2014
Dear JeanpeterK,

Thank you so much for your comments, moreover for taking the time in sharing your Experience.

Your nice review will help others travelers that would like to come, so I would like to present you again all of my appreciation.

It would be a pleasure for all the team to welcome you back in a near future.

Yours sincerely,

Verónica Soriano
Guest Experience Manager - Meliá Palas Atenea
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wales
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed June 1, 2014

Looks like a hotel built in the 70's - the mustard coloured tiles on the balcony appear from that era. We asked for an upgrade to a sea/harbour view but were told that there were no rooms available. Our room on the 6th floor at the back of the hotel had a view of Bellver Castle, but also of some garish graffiti and a burnt out building. From the other side we could see a strip bar! Not great. Room was ok, clean, and bed was very comfy to be fair, but carpet was stained and worn in places. The bathroom was ok but my biggest bugbear is the shower - it was pathetic! My basic requirement from a hotel room is a good shower. This was a mere trickle of water.
There is a strange pervasive smell in the lobby area. It smells more like chemicals than air freshener.
Breakfast was nice. Staff were nice. Location is good.
Probably would not return though.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank taffy029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Meliá Pal... M, Guest Experience Manager at Melia Palas Atenea, responded to this review, June 7, 2014
Dear taffy029,

Thank you so much for your comments, moreover for taking the time in sharing your Experience.

Please contact with melia.palas.atenea@melia.com in order to know your room number and we will review the carpet and shower. Our apologies for the inconveniences you have had in your stay for these reasons.

We sincerely hope to have the opportunity to welcome you back again in order to provide the best of our service to make your stay more comfortable.

Yours sincerely,

Verónica Soriano
Guest Experience Manager - Meliá Palas Atenea
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Zealand
Level Contributor
65 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed May 31, 2014 via mobile

Good well appointed hotel overlooking marina in Palma. There on a business conference and everything was well organised. Good internet, good breakfasts and a lovely area around the pool. Room was large, very clean and the staff were always helpful. View over marina to cathedral was very pleasant with hundreds of luxurious boats on display. Definitely recommend.

Stayed May 2014, traveled on business
Helpful?
Thank digifella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Meliá Pal... M, Guest Experience Manager at Melia Palas Atenea, responded to this review, June 7, 2014
Dear digifella,

On behalf of the entire team of Meliá Palas Atenea we would like to thank you for the time you took to share your positive opinion about your experience on TripAdvisor.

It is a pleasure for us to know that our customers feel comfortable amd glad with our facilities and services because this is the main goal of our Hotel and our Company, and we all thank you for appreciate the hard work that all our team do very day.

Your nice review will help others travelers that would like to come, so I would like to present you again all of my appreciation.

The entire team will be glad to welcome you soon.

Yours sincerely,

Verónica Soriano
Guest Experience Manager - Meliá Palas Atenea
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed May 28, 2014

Couldn't have been better placed for Marina, Cathedral, Apuntadores etc. Nice rooms and reception area, decent bar and right next to the bus stop for day trips to Portals Nous, CAmp de Mar etc. Will definitely look at staying here again in future

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jason B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Meliá Pal... M, Guest Experience Manager at Melia Palas Atenea, responded to this review, May 31, 2014
Dear Jason B,

On behalf the entire team we would like to thank you for reporting your impressions and feelings regarding your last stay at Meliá Palas Atenea.

We are very proud to know that your last experience satisfied your expectations. Your kind comments will serve as an added inspiration to consistently maintain.

All our team hopes to get an opportunity to welcome you here again soon!.

Yours sincerely,

Verónica Soriano
Guest Experience Manager - Meliá Palas Atenea
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palma De Mallorca
1 review
4 of 5 bubbles Reviewed May 28, 2014

Good hotel very much worth its 4 stars, excellent breakfast, staff are very attentive, any problems are quickly resolved. bathroom is very well equipped. I just hope they reduce the “air freshener smell” in the hotel in general some time it is overpowering especially in the lobby. I will certainly consider staying again at the same hotel or group.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International

Helpful?
Thank Muthana A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Meliá Pal... M, Guest Experience Manager at Melia Palas Atenea, responded to this review, May 30, 2014
Dear Muthana A,

Thank you for reporting us your experience after your last stay at Meliá Palas Atenea. It is a real honor to know that you enjoyed it.

At least to date, we have received valuable feedback from our air freshener smell, but after carefully reading your opinion we will review this issue. The aroma depends on the airflow, the number of people into the hall of the Hotel and sometimes the area may have much or less aroma for any of these reasons.

It would be a pleasure for all Meliá Palas Atenea team to welcome you back in a near future.

Yours sincerely,

Verónica Soriano
Guest Experience Manager - Meliá Palas Atenea
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed May 21, 2014

JohnKirk, Birmingham has given a good overall review but I would like to add that this Melia is a very high standard for a Spanish 4 * hotel, in that the room soundproofing is very good. The halls and bedrooms are carpeted, so you can't hear people clomping around or chairs being scrapped at all hours. Beds are very comfortable and the rooms are very clean and well maintained. However, There are no tea/coffee facilities in the room. There is a mini bar, safe etc. You can use wifi in the room. We had a room at the back of the hotel, which does overlook an English Pub......it can be noisy sometimes but you will encounter this in a city environment.

The lift system is brilliant! Know this is a bit odd to report on, but in some hotels I have waited 10 minutes or more for a lift, everyday! Very annoying.

The pool terrace is lovely with an excellent view and plenty of sun loungers and umbrellas. There is traffic noise but you soon ignore it. Best thing is there was no piped music around pool, although there is at pool bar and restaurant nearby......therefore pleasing everyone! The pool area wasn't geared up for small children ie no separate pool or play area.....just an observation.

We booked on a Room Only basis, which seemed the best option at the time of booking, checking the hotel web site as well, so we were delighted to arrive to find the current promotion was breakfast at €9.50 instead of €20! Trust me, we are not normally this lucky.....

Breakfast good quality and good selection, with fresh eggs and omelettes being cooked on demand with a free glass of Cava if you're up for it.....Didn't eat lunch or dinner at the hotel. Plenty of bars, restaurants, cafes nearby with a shop just outside for water, alcohol, etc.

Taxis are always outside and the hotel is on a bus route. No 1 from the airport, which I think carries on to Magaluf.....

We had a very relaxing 4 nights here and the answer to the big question 'Would you come back?' The answer is a Big YES!

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MarionFlood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel Meliá Pal... M, Guest Experience Manager at Melia Palas Atenea, responded to this review, May 24, 2014
Dear MarionFlood,

It is great to hear that you had an enjoyable stay wirh us and it is a pleasure for us to know that you were delighted with the Hotel facilities. Wea re constantly working on providing our very best services for our guests, and we are glad to see that our attempts are appreciated.

Thank you a lot for taking your time to post a comment and in this way to share with other Trp advisor´s users about your experience in Meliá Palas Atenea. Your nice review will help others travelers that would like to come, so I would like to present you again all of my appreciation.

The entire team will be very glad to welcome you soon.

Yours sincerely,

Verónica Soriano
Guest Experience Manager - Meliá Palas Atenea
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Melia Palas Atenea

Property: Melia Palas Atenea
Address: Avinguda de Gabriel Roca, 29, 07014 Palma de Mallorca, Majorca, Spain
Phone Number:
Location: Spain > Balearic Islands > Majorca > Palma de Mallorca
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Palma de Mallorca
#10 Spa Hotel in Palma de Mallorca
#12 Business Hotel in Palma de Mallorca
#20 Family Hotel in Palma de Mallorca
#25 Luxury Hotel in Palma de Mallorca
#26 Romantic Hotel in Palma de Mallorca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Melia Palas Atenea 4*
Number of rooms: 361
Reservation Options:
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Also Known As:
Melia Palas Atenea Hotel Palma De Mallorca
Melia Palma De Mallorca
Melia Hotel Palas Atenea
Melia Palas Atenea Palma De Mallorca, Majorca

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