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All reviews porto pi steep hill the bus taxi rank superior room walking difficulties pool area fantastic views star hotel car hire breakfast and dinner joan miro close to the hotel paella buffet style town centre booked this hotel
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Reviewed August 12, 2007

We had a very nice room,clean and spacious with great views overlooking the harbor.The staff were helpful and friendly.Breakfast was ok and dinner was excellent. We would certainly think about going back .Good value for money ..

Date of stay: August 2007
  • Trip type: Traveled as a couple
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6  Thank eddy22ro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2007

Arrived on 07/08/2007 and the Welcome was poor no smile!!!!!! Didn't have our confirmation so was given room 235 which is the otherside of the Hotel passed the swimming area over the bridge. Walked out on to balcony and it was dirty and couldn't see as there was a palm tree blocking the view. Went back to reception to ask to change they said that there was no rooms till the following morning. Went out the Tuesday night when we arrived to find our way around. Walked down loads of step hills. Finally got to the Harbour 35 minutes later. Had a few drinks and found our way home the steep hills and loads of steps.

Wednesday 08/08/2007 went down to reception to change rooms and they said there was some free but had to pay 20 Euros to change. Moved to 349 which was ok and the view was great. The first night we was fine in this room and went out on the Thursday and came back to thousands of ants in the room and crawling up the waslls. Spoke to Reception to see if there was anything that could be done and they said they would get somebody to sort this out. Killed some of them with a shoe and there were just more coming. Went out this night and was told this would be sorted. Got back from a night out only to find loads more behind the bed all on the floor and in the bathroom. Went down and spoke to reception and they said that there was nothing they could do as it was to late. They gave us a bottle of Locus to spray on the ants and around the room. This was done and the room had a really bad smell after this, so had to sit around the pool till 3:00 while the room was being aired. There was no spare rooms to move to the receptionist said.

Friday morning went down and spoke to Reception yet again regarding this and they promised this would be sorted today. Had a bit of faith this would be done. Went to beach and returned about 6:00. Walked into room only to find this wasn't. Spoke to reception and asked if there was a room and they said the same thing 'No rooms free' we explained we couldn't stay in there another night. We had to stay there and move the beds near enough on the balcony to sleep.

Saturday went and spoke to reception and asked to see the Manager and have his card with his name. New face on reception Marga asked why whats wrong. I explained all the situation and she was helpful and moved us there and then. moved to 450. This room was ok no balcony but last night. Went out this night and had a good night come back no problems. Woke up in the morning as had to check out at 11:00 to have a shower and get sorted. Tried to turn the shower on and fell apart in our hands. Our flight was not till Sunday night. Went down to reception and asked if we could have another room and keep it on till later that day to freshern up. They said that we could have 450 for an extra 30 Eros. We paid this on the unstanding the shower would be fixed by the time we got back from the beach. Guess what it wasn't and we had to change again to a room with a shower that worked.

So in 5 days being there we had 4 rooms.

The Hotel was more Spanish.

The Hotel is on a Hill and takes around 35 minutes each way to get to the Harbour. The closest nicest beach is Palma Nova. 15 euros in taxi and 2.6 euros on bus.

Would not recommend this to any friends or family.

Date of stay: August 2007
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5  Thank cagHertfordshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horizonte, Manager at Hotel Amic Horizonte, responded to this reviewResponded August 15, 2007

Dear sir .
First of all I want to apologize in the name of the Hotel . I,m Andreu and with my sister Marga we both manage this Hotel . It,s true that is August time and in Mallorca all the Hotels are fully booked everyday , so is difficult to change room sometimes . We don´t allow to take food inside the rooms to prevent ants . The Hotel is on a Hill and takes just 7 minutes walk to get the harbour just at 600 mts from the Hotel down the hill , to come back the Hotle you have to know that is the same way back with the steps or by bus 46 . . The closest nicest beach is Cala Major 2,5km , and my favourite Illetas just 4,5 km , and Portals Nous 8km and Can Pastilla where I live at 10 km ....
Hotel Horioznte is not a multinational Hotel, we have all nacionalities and in August most of them are from Italy . I,d liked to see you during your stay , but as you have my card and e.mail hope you can write me or call me . We have different room types and also different prices each ones . We both Marga and me are very sorry and thanks to you for your comments that encourages us to improve everyday .
Andreu

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2007

Nice view over the harbor and bay of Palma. Takes an hour to walk to town centre and nearest beaches quite are far away as well. There are some restaurants quite nearby, especially in the Porto Pi mall area (mostly American fast food chains). Bus connections to city and airport are rather good and the hotel has a small and nice pool area . Taking a 25-minute walk thru villages and forests to Bellver Castle is definitely worth it!

Our room was in annexe building on the other side of the road from the main building. To get there from the reception you had to walk downstairs, walk through lobby and bar, through pool area and cross the street via a bridge. Then you had to walk 5 floors down because the lift was not working.

We booked a double room, but were given a big room/"suite" with four beds, no extra charge. That was nice! TV in our room did not work properly, and had only 5 channels, all in Spanish.

Basic and unhealthy breakfast with no fruits or vegetables at all during our stay.

Most of the other guests were Swedish. The hotel and area is very peaceful, although sound insulation between rooms seems to be very poor.

Be prepared to walk up and down the stairs and roads, the hotel is on a hill!

Worth the money we paid for it.

Date of stay: April 2007
  • Trip type: Traveled with friends
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6  Thank xTravellerx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2007

Me and my friend wanted to get away for a week, something cheep and cheerful!! at £140 for 5 nights, it was ideal!! hotel was great, awsome swimming pool, friendly bar staff, rooms were really comfortable, balcony views were to die for, watching cruise ships arrive and leave all the time was lovely!!! the ONLY thing that me and my friend didnt like was the welcome we got at the start, it wasnt the warmest, but as time went on, they were ok, but the hotel as a place we could not find a fault!! we would REALLY recommend this hotel. It's been refurbished recently.... If your looking for somewhere cheep but comfortable and great facilities, then this hotel is for you!! we went out of season before the schools broke up so thats why we got it cheep, (2nd week in July) Enjoy...!

Date of stay: July 2007
  • Trip type: Traveled with friends
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8  Thank manchesterlad2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2007

After reading the previous reviews was a little worried about 1 or 2 aspects! There was no reason to be.
Arrival is not for the faint hearted though as it is up a number of steep steps - the hotel is at a fair height above the harbour. If this affects you take a taxi or a bus that passes the hotel. However the No 1 bus is the bus that goes from the airport every 15 mins to the harbour just below the hotel and is far cheaper (2.6euro appx) than a taxi.
Drivers most helpful.
Arrival at the hotel was a welcome greeting and most pleasant. My room was in the extension part of the hotel across a small bridge and was at the end of the hotel with THE MOST EXCELLENT view across the full harbour! To lay in bed and see such a sight from the airport to the cathedral across all the boats is wonderful. The room was not spacious but very adequate clean and largely well looked after. The bathroom was of the HIGHEST order. Bath Shower WC sink and bidet.
Breakfast was as expected the typical European self service unlimited basic food. eggs bacon cakes beans juices cereals etc etc. Good and ordinary. Very eatable. Evening meal if required available at fixed price again a little better quality and unlimited. Good value.
I would certainly stay again and I am known to be fussy! The hotel is clean and staff were pleasant. Considering I paid so little for this hotel I wouldnt expect Claridges standards. One of the best value hotels I have ever stayed in.

Date of stay: April 2007
  • Trip type: Traveled as a couple
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10  Thank Howard-Liverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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