We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Perfect location - perfect all round!” 4 of 5 bubbles
Review of Santa Clara Urban Hotel & Spa

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Santa Clara Urban Hotel & Spa
Ranked #9 of 73 Hotels in Palma de Mallorca
Certificate of Excellence
london
Level Contributor
49 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
“Perfect location - perfect all round!”
4 of 5 bubbles Reviewed July 20, 2009

Staff were very helpful and happy to oblige (we had a blocked sink/loo/shower) but it was sorted within minutes.
Rooms are large, spacious and spotless. We had a very quiet room, overlooking the church and I haven't slept so well in years! Bed was huge and comfy and the room had a lovely cool, airy, contemporary feel to it.
5 mins walk into the town or beach front and only 15 mins away in cab from airport. Bike hire reasonable and supplied by hotel.
Overall - would definately stay again if I was in Palma for a few days. Lovely relaxing roof garden, but perhaps a hotel with a pool and nicer bar/restaurant would be better for longer stays (Portixol).

  • Stayed July 2009, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank freelander1994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

484 reviews from our community

Traveler rating
    316
    120
    25
    18
    5
See reviews for
64
292
24
15
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Dublin
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed July 14, 2009

We stayed in this hotel for a week in June. On arrival we were greeted warmly and as a nice surprise we were upgraded to a Superior Double Room. The room was quite large and spotlessly clean. The bed was huge and extremely comfortable. The location is excellent - it's in the old town but just 5 minutes walk to the Cathedral and all the restaurants.

We would also recommed the food here. We had breakfast every morning and found it very tasty - excellent coffee!! Their room service menu is also very good if not a bit pricey.

We had planned on using the spa but on checking their prices found that they were too expensive.

The roof terrace is most certainly an added bonus. We spent many hours relaxing and taking in the wonderful views. It's also very nice for a pre-dinner or after dinner drink.

I would most certainly return to this hotel but perhaps not stay as long as the island of Mallorca is beautiful and there are lots of places around the island I now wish to visit!

  • Stayed June 2009, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester UK
Level Contributor
121 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 bubbles Reviewed June 21, 2009

We stayed in this hotel in June 2009. It is located in a very quiet part of the old town, with some rooms and the roof terrace having fabulous views of the cathedral and sea. The old adage ' You get what you pay for' stands with this hotel. It is not cheap, but the money you pay gets you superbly apportioned rooms with great facilities, quality linen and towels. The rooms are serviced daily very thoroughly. The breakfasts are plentiful and delicious. What really marks this hotel out though is the staff. Nothing was too much trouble and every enquiry was greeted with a friendly and swift response. My partner was unwell during our stay (nothing to do with the hotel) and the staff from the cleaners to the receptionists went out of their way to help out and make him feel more comfortable. We would definately return. 100% recommendation.

  • Stayed June 2009, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gegster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Yorkshire
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed June 14, 2009

My daughter and I stayed here for 3 nights and liked the Santa Clara very much. The location is perfect - in the historic part of the city, just 5 minutes from the Cathedral and not much further from everywhere else of interest. Our room on the first floor overlooked the Convent, it was quite large with high ceilings, very calming and the beds were so comfortable. We had a slight problem with the shower overflowing but the staff came immediately and sorted it out. The breakfast room is very trendy, the buffet was set out beautifully and on offer was a good choice of fresh fruit, yoghurts, meat, cheese, lovely little pastries, or a small choice of hot food. Coffee was made freshly for you by the barman. Downstairs is a small spa, we had a massage and a facial which was enjoyable after a few hours on the roof terrace. This is great - so peaceful overlooking the rooftops of Palma, with comfy sofas and sunloungers - when we were there it was very quiet and sometimes we had it all to ourselves. Just the spot after a morning sightseeing. All in all a very enjoyable stay.

  • Stayed May 2009
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Owlsfan95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poole, Dorset
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed May 29, 2009

Had a two night stay in this hotel & wish that I had booked for two weeks instead. The hotel was quiet so they upgraded our room - ask for a cathedral view as this looks out over a very peaceful courtyard area.

The staff couldn't have been more helpful - delivering drinks up to the terrace really quickly. We hired bikes at the hotel (which seemed to have hardly been used before) & cycled for miles along the cycle coast path past Portixol - if you get chance stop for amazing paella at El Bungalow which is right on the water & packed with locals - amazing!

  • Stayed May 2009, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Izzy-Poole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
139 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 bubbles Reviewed May 21, 2009

Four 50 year old women stayed here on a birthday trip. It is a great hotel. The location is perfect for walking everywhere and it’s only ten minutes in a cab from the airport. The streets around the old town are mainly traffic free so it is very quiet. The roof terrace is a lovely place to relax and take in the views of the sea, the marina and the cathedral.

Only two very minor criticisms. One room was on the same level as the dining room and early in the morning we could hear the clatter of plates and cutlery as the dining room was prepared for breakfast. Secondly, it would be useful to have a full length mirror somewhere in the room, or at least a second mirror if there are two of you because the one in the bathroom gets steamed up when the shower is in use.

We didn’t use the spa facilities but everywhere else was very clean, very tastefully decorated and the staff were extremely helpful and friendly.

We wouldn’t hesitate to recommend this hotel.

  • Stayed April 2009, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hugenot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
2 reviews
5 of 5 bubbles Reviewed May 15, 2009

We stayed in this hotel for 4 nights, the superior room we booked was large and was very stylish. The hotel staff were great, nothing was too much trouble for them. The location of the hotel is ideal, with only a short walk to the centre of Palma.

  • Stayed May 2009, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank peader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Palma de Mallorca hotels
0.2 mi away
Posada Terra Santa
Posada Terra Santa
#1 of 73 in Palma de Mallorca
5.0 of 5 bubbles 691 reviews
0.9 mi away
Hotel Costa Azul
Hotel Costa Azul
#14 of 73 in Palma de Mallorca
4.0 of 5 bubbles 1,396 reviews
0.1 mi away
Sant Francesc Hotel Singular
Sant Francesc Hotel Singular
#3 of 73 in Palma de Mallorca
4.5 of 5 bubbles 381 reviews
Show Prices
Show Prices
Show Prices
1.3 mi away
Hotel Isla Mallorca & Spa
Hotel Isla Mallorca & Spa
#20 of 73 in Palma de Mallorca
4.0 of 5 bubbles 1,510 reviews
0.1 mi away
Boutique Hotel Can Cera
Boutique Hotel Can Cera
#6 of 73 in Palma de Mallorca
5.0 of 5 bubbles 520 reviews
0.7 mi away
HM Jaime III
HM Jaime III
#13 of 73 in Palma de Mallorca
4.5 of 5 bubbles 1,845 reviews
Show Prices
Show Prices
Show Prices

Been to Santa Clara Urban Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Santa Clara Urban Hotel & Spa

Property: Santa Clara Urban Hotel & Spa
Address: Sant Alonso 16, 07001 Palma de Mallorca, Majorca, Spain
Phone Number:
Location: Spain > Balearic Islands > Majorca > Palma de Mallorca
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Palma de Mallorca
#4 Romantic Hotel in Palma de Mallorca
#9 Luxury Hotel in Palma de Mallorca
#15 Business Hotel in Palma de Mallorca
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Santa Clara Urban Hotel & Spa 4*
Number of rooms: 20
Official Description (provided by the hotel):
Guests fall in love with Palma, with our hotel, the charm of the old town and the beautiful views from our upper terrace. Come stay at Santa Clara Hotel to enjoy the proximity of the 10th century Arab baths, the Gothic Cathedral and the other host of attraction around the old town. Our hotel offers 4 star luxury rooms and suites with high ceilings, rustic stone walls and views to the surrounding sights of the old town. Relax in our urban spa featuring a Jacuzzi, sauna and steam bath or try one of the massage and beauty treatments. We also provide a conference room equipped with audio-visual equipment. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com and Travelocity so you can book your Santa Clara Urban Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Santa Clara Urban Hotel Palma De Mallorca
Santa Clara Urban Hotel And Spa
Hotel Santa Clara Urban
Santa Clara Urban Hotel & Spa Palma De Mallorca, Majorca

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing