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Reviewed November 2, 2017 via mobile

Good hotel the staff were very friendly and helpful
Don’t think it’s a 5 star hotel.
Very clean and upto date.
Let down by price on snack food pizza 16 Euro’s for a bad pizza.
Didn’t use the restaurant as there is a few places near by to eat.

Stayed: November 2017, traveled on business
Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2017 via mobile

Having stayed with this chain in San Sebastien and Bilbao I was really pleased with the hotel, good sized rooms and beds, helpful staff and a short walk from the town. The bar was quite expensive but there were plenty more atmospheric and fun places five minutes away. We were here as part of a wedding party and we got a great rate looking at the quoted prices on TA. Lovely little city with many great places to eat and drink, do go in to the old town for a late night drink!

Stayed: July 2017, traveled with friends
Thank Phatbloke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2017

Fantastic hotel with an even better restaurant... There with 40 x person cycling team during the June heatwave. The hotel did have problems with the aircon the night of our stay and the rooms were very hot and sticky. So to the restaurant during our fantastic Basque meal but it was so good we didn't care too much.

The hotel is a bit far out for a stroll into town but there is a great bar across the road. New building on the very outskirts of town. Very well equip, staff first class for what we paid... Marked down sleep quality only because the aircon was broken

Room Tip: Best rooms front of hotel
  • Stayed: June 2017, traveled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank glosvelo cyclin... p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2017

This was a nice hotel, but it was kind of far from the city center for Vitoria-Gasteiz. However, pretty much every taxi driver knew where the hotel was once you mentioned Hotel Lakua. The rooms were good/standard and the staff was nice. I only had breakfast once in the restaurant, but did visit the cafeteria a few times and to get bottled water. I used laundry services and that was great as well. Nice hotel & friendly staff!

  • Stayed: May 2017, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Kishan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2017

The hotel offers not only quality but also very high value for money. It is located outside Vitoria, excellent location for business and when travelling and needing a stop over. Downtown Vitoria is however close by. The hotel is relatively new so everything looks nice and clean. The hall is huge and open without the excessive decorations of multi star hotels. The room was very large with an impressive bed of top quality. The room is well fuRnished and lit. There is plenty of storage possibilities and a good safe. There is a good flat TV and a minibar. Internet was available both hard wired and wireless, fee of charge and with good speed. The bathroom was large and well fitted with appliances, toiletries and accessories. Breakfast buffet was good though we did not ask for warm dishes. Orange juice could be pressed on the spot from real oranges. We had dinner in the restaurant and the "bacalao" (cod fish) and kokoxas (hake) were superb. Good choice of wine. We used the parking which was very convenient. Staff was very kind and competent. Ratio quality / price was excellent. Highly recommended

Room Tip: We had a high floor very quiet room
  • Stayed: May 2017, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Huyggens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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