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All reviews florida park top floor superior room public parking central location lovely park within easy walking distance spent nights excellent choice safety box separate space front entrance many options free wifi lovely hotel car park couple of nights
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Reviewed November 7, 2017

We needed a hotel to just rest a bit for the night en route to Madrid, but what we found was a fabulous and modern hotel in the middle of Vitoria-Gasteiz, facing a lovely park. The room was large, and the bathroom huge. We were greeted by the staff with a smile, and useful information about check-out, breakfast, etc. Overall our experience was lovely. I would recommend it to anyone looking to stay in the area, and I would definitely come back at a future date.

PS: As we arrived late at night, we didn't really look outside our hotel room's window. It was a lovely surprise, in the morning, to see a fog-drenched view of a local mansion, and park. It was almost like a storybook setting.

  • Stayed: October 2017, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank TravelEnthusiast1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this reviewResponded November 10, 2017


Dear Customer:
Thank you for your recent stay at NH Canciller Ayala Vitoria and your recommendation. We are delighted to read that you enjoyed our smile and our explanationes! We look forward to welcome you again in the near future.
With kind regards, thanks again,

Gema Guillerna Monasterio

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 7, 2017 via mobile

This 4* hotel is very well situated in the centre of town and seems a favourite for travellers on business, as can be seen by the number of suits at breakfast. It has ample common spaces on the ground floor suitable for working or informal meetings. My room was stylish, comfortable and spotlessly clean. The wifi worked well and there was a safety box and mini bar. The breakfast buffet was delicious with options catering to all tastes and plenty of room in the hotel restaurant. Overall, a very pleasant stay.

Stayed: October 2017, traveled on business
1  Thank ValH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this reviewResponded November 10, 2017

Dear ValH:

Thank you for this great review about your recent stay at NH Canciller Ayala Vitoria. We are happy to read that were able to enjoy Vitoria a lot even while on a business trip, and that our central location contributed to this and of course is very pleasent to read that you enjoy our buffet breakfast.


With kind regards,

Gema Guillerna

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Reviewed October 21, 2017

I enjoyed my stay here at the hotel, the views were amazing, close to Florida park. The staff were very helpful. The internet could be better. Thank you for making my experience a good one. I recommend this hotel.

  • Stayed: October 2017, traveled on business
    • Value
    • Location
    • Service
Thank zand1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this reviewResponded October 23, 2017


Dear Zand1984:

Thank you for your marvelous review on your recent stay at NH Canciller Ayala. It is great to hear that you enjoyed your time with us and we are certainly looking forward to welcome you back in the near future.

Best regards

Gema Guillerna

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Reviewed October 3, 2017 via mobile

The NH hotel is nicely situated in front of the park and a few minutes walk away from the town plaza. Both breakfast and dinner had ample servings and were quite good. Rooms are ok and not too cramped.

Stayed: September 2017, traveled with friends
Thank JasmineB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this reviewResponded October 13, 2017

Dear Jasmine:

I would like to thank you for your trust choosing the NH Canciller Ayala in your last visit to Vitoria and for sharing your experience with the other Tripadvisor travelers.

We hope to welcome you soon in your future stays in Vioria.

Warm regards,

Gema Guillerna

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Reviewed September 29, 2017

Staff in the hotel and restaurant were efficient, friendly,and helpful. Food in the restaurant was good quality, well presented and reasonably priced. The room was spacious and comfortable. The sound insulation left something to be desired - we could hear noise from traffic and from other rooms. Could not access the Wifi with my Microsoft Lumia phone.

  • Stayed: September 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank H5655IDleslieh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this reviewResponded October 1, 2017

Dear H5655IDleslieh:

Thank you for your marvelous review on your recent stay at NH Canciller Ayala. It is great to hear that you enjoyed your time with us and we are certainly looking forward to welcome you back in the near future.

Sorry about wifi access we are going to ckeck it, thank you,

Best regards

Gema Guillerna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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