We had dinner a week ago at Arzak with another couple. We were warmly greeted and taken to our table on the 2nd level/floor. They took note of my food allergies(no crustaceans) and since the menu was a la carte were flexible enough about it. Both female and male servers were very attentive and sometimes felt they stumbled with each other which was comic. All of us had two Amuse Bouche. For appetizers I had the Pescado del Dia(Chicharro) con Melon Ahumado which was delicious, and my wife had the Carabineros con Krill. Followed with Lubina en Su Plenitud, Lomo de Merluza en Salsa Verde con almejas(excellent), then some Cordero Engranado, Pichon Simbolico. Our dessert was like a dream, Trufon de Chocolate y Escombros de Cacao.We ordered our wines which paired very well with food. Why the 4 stars?
Besides the restaurant being packed, I thought that the service could have been slightly better, as there was some confusion of the plates being served, the stumbling of the servers more than one time, didn't see the sommelier until the end of our meal. The male server was a bit hesitant when we ordered the wines. Arzak has all the merits of the 3 star Michelin restaurant but perhaps has been too commercialized and has lost some of its personal touch.
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