I had been so excited to finally try Arzak after so many people raving about it. The experience was not even close to three-star and I am surprised they can still maintain them.
The service was disinterested and disjointed, we never had the same person at our table so it felt like an assembly line of plates and people.
Our amuse bouche course came with no explanation, I have no idea even now what we ate- it wasn't on the menu. All the dishes were tired and felt like they had been sitting on a pass for a while, nothing was hot or particularly warm.
The flavour combinations made little sense and were fussy but didn't work together. The last meat dish we had, wild duck was in a word, awful. The beans and tofu made the meat taste sanguine and metallic.
There were endless courses of desserts, none of which stood out in my mind.
The experience was in stark contrast to our visit the next night to Akelare, that is a proper 3-Michelin restaurant. Arzak just feels like it is stuck in 2007 with dry ice tricks and freeze-dried fruits. Nothing felt it was made with love or was playful or inventive - something Akelare had in spades.
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