We wanted to see the Basque countryside at a slow pace, because our 84 year old mother has mobility problems; but refuses to use a wheel chair or other assistive device to get by. After reading the reviews, we decided to take the tour with Jon, although we continued to be somewhat worried as to how things would go. Well, taking the tour with Jon surpassed, by far, our expectations. Jon took us to beautiful places, that you would not see on a regular tour; but also encouraged my mother to dare walk to places that she never would have seen, if he had not been there. He even took the lead to assist her physically on a couple of ocassions, which much love and care, as me and my brother just watched. Jon felt as if he was just another family member. We all felt very comfortable and at ease with him, a very personable guy who loves what he does, obviously loves dealing with people, and loves his country and sharing its beautiful spaces with others. We, in turn, much enjoyed the scenery and places he shared with us, as well as his company.