My wife and I booked 4 days of tours in both the French and Spanish Basque areas, including the tour of Bilbao and its Museo Guggenheim. I injured my ankle while traveling in Provence just prior to the commencement of tour Basque tours and had to make major changes, since I couldn't drive to get there and had to fit our travels with Jon into a 3 day period between flights to and from Marseille to Biarritz, which operate only on 3 days a week. I was encumbered with a cam boot on my foot and had to use crutches to get around. Jon was accommodating in every way, shuffling dates and the order of the tours and hotel stays.
We had originally planned to start with him in Biarritz, but our itinerary changed to start in San Sebastian several days later. Jon sent a taxi to meet our plane at Biarritz and to take us to our hotel in San Sebastian. Our tours started early the next morning when Jon and an assistant met us for our trip to Bilbao and the coastal area. Jon and his assistant helped me with my ankle boot and crutches in and out of the van for our stops and then moved the van at every stop to accommodate me, with my infirmity. I couldn't have done it without their help.
We saw and did everything one wants to do or see - all the sights covered by all the travel guides and also the wonderful countryside and villages and seashores that are not mentioned in the travel guides.
We were always on time, but never hurried, as Jon provided a running commentary that was so informative and thorough about where we went, and the history of the areas, both Basque and French/Spanish.
As a travel agent from southern California with 20 years of experience, generally booking high end tours and cruises, I was thoroughly impressed with our tours and the service BasqueTours provided. I would, and will recommend traveling and touring with them to any one. You will see more and learn more and enjoy your trip more than you can imagine or expect. If the Basque area is of interest to you, go no where else!
Seal Beach, CA
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