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All reviews dry bar beautiful hotel concierge staff river view old town beautiful room pintxos bars tapas old world charm three nights the location is perfect la concha spain city valet beaches renovation
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Reviewed August 4, 2019

First, parking is tricky. When we arrived it was maybe not clear to me that I needed to drive onto (what looked like) the sidewalk for the valet.
Otherwise, what's not to like?
Gorgeous and elegant lobby. Super helpful valets and front-desk staff.
Spacious rooms. Lovely linens. Comfortable bed. Well appointed bathrooms.
Location was ideal in my mind: close enough to walk to the city center for pintxo, but not that close that it's mobbed with tourists.
Breakfast buffet was fairly complete and generally delicious.

Would gladly stay again.

Date of stay: July 2019
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
4  Thank OhFranklin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HMCSS, General Manager at Hotel Maria Cristina, a Luxury Collection Hotel, San Sebastian, responded to this reviewResponded August 10, 2019

Dear OhFranklin,

Thank you for the feedback on your last stay in the Maria Cristina. We are glad to read that, despite the situation regarding parking upon your arrival, you have enjoyed your stay in the hotel.

It is a pleasure and a honor of us to read such positive comments coming from special guests like you.

We would be delighted to welcome you back in your next visit to San Sebastian.

Do not hesitate to contact me for further assistance.

Kind regards,

Ned Capeleris
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 4, 2019 via mobile

An outstanding hotel, very luxurious, spacious and great rooms. Spacious bathroom, nice garden view from a mini terrace, and very clean.

All staff members including the cleaning staff are very friendly, and will do their best to serve you professionally.

Our room was without breakfast, so I haven’t tried their breakfast restaurant.

This is an excellent hotel choice for any San Sebastián visitor. It’s located in a very good location in town. However my fellow drivers, make sure you don’t miss the tiny left turn on Gernikako Arbola Pasealekua street that takes you to the hotel. I miss it almost every time, and then I have to cross the bridge all the way back to make a u-turn.

As per parking, the hotel will charge you a daily fee of almost €40, and will pick your car up and drop it in front of the entrance (Valet). Otherwise, you have a spacious parking lot that has access few steps from the hotel’s entrance (Both front and back). The parking name is Okendo. They charge the max fare per day €25.65.

Date of stay: August 2019
Trip type: Traveled with family
2  Thank mfym
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HMCSS, General Manager at Hotel Maria Cristina, a Luxury Collection Hotel, San Sebastian, responded to this reviewResponded August 10, 2019

Dear mfym,

Thank you for the detailed and wonderful description of our hotel. We are thrilled to read that the professionalism of our associates and the spacious and luxurious rooms made your stay a pleasant one
.
It would be a pleasure for us to welcome you back once again in the hotel.

Do not hesitate to contact me for any assistance.

Kind regards,

Ned Capeleris
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 3, 2019 via mobile

We arrived to an amazing greeting by Pedro and Beatrice.... We were introduced to Beatrice by a good friend of hers from the Westin Palace. The hotel is over 100 years old with amazing architecture and decor. The rooms and views are breathtaking and you have to take advantage of the recommendations of places to visit by the staff. If you are staying here or visiting you must stop by the “Dry Bar” where they make the best dry martini that even comes with a certificate. We have 4 more days here, my family is so excited to get the most out of this property.

Date of stay: August 2019
Trip type: Traveled with family
1  Thank 375johnnyb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HMCSS, General Manager at Hotel Maria Cristina, a Luxury Collection Hotel, San Sebastian, responded to this reviewResponded August 10, 2019

Dear 375johnnyb,

Thank you for your message. We are delighted to read that our associates Beatrice and Pedro, the rooms, the cocktails in the bar and the historical hotel building made your stay special.

It would be a pleasure to welcome you back to the Maria Cristina in your next visit to San Sebastian.

Do not hesitate to contact me for any assistance any time.

Kind regards,

Ned Capeleris
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2019

We began our vacation in this luxurious grand hotel- what an experience! First of all - ahead of our visit-the concierge service was exceptional. Booked some very fine tables for us. Then, when we arrived they treated us warmly - we felt like family. Our room was spectacular and if you can do it I suggest the terrace suite.
We also had an outstanding lunch at their pop up restaurant- basically the greatest hits from the chef’s two Michelin starred restaurant. Service was invariably outstanding throughout our stay. We would have enjoyed better weather during our visit but certainly we will be back.
Oh and the location is also perfect- all perfect....

Date of stay: July 2019
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank harlemfamily
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HMCSS, General Manager at Hotel Maria Cristina, a Luxury Collection Hotel, San Sebastian, responded to this reviewResponded August 10, 2019

Dear harlemfamily,

Thank you so much for your comment on your last stay in the Maria Cristina. After reading your comment you have made my day :)

I am delighted to read that the service, Ezcaray by Francis Paniego restaurant and the location made your stay a special one. I hope you have brought great memories of your holiday in San Sebastian back home.

We would be more than happy to welcome you back in the hotel.

Do not hesitate to contact me for further assistance.


Kind regards,


Ned Capeleris
General Manager

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Reviewed July 28, 2019 via mobile

Lovely afternoon tea at the hotel. Reasonably priced and delicious. Serve is excellent and the atmosphere is luxurious. If you don’t want the full tea the desserts in the case are also wonderful. You can sit and enjoy a chat with friends and family. Never rushed. Delightful spot.

Date of stay: July 2019
Trip type: Traveled with friends
1  Thank Beth R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HMCSS, General Manager at Hotel Maria Cristina, a Luxury Collection Hotel, San Sebastian, responded to this reviewResponded August 10, 2019

Dear Reavisbeth,

Thank you very much for your nice comments on the afternoon tea experience in the Maria Cristina. It is indeed a very good opportunity to taste our Pastry Chef´s, Daniel Luque´s , delicacies surrounded by the grandeur of the Belle Epoque atmosphere.

It would be a pleasure for us to welcome you back.

Do not hesitate to contact me for further assistance.

Kind regards,

Ned Capeleris
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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