We stayed at the Hotel Maria Cristina for two nights while experiencing San Sebastian and the Basque country. The location is excellent -- walking distance to the beach, shopping, and the pinxos district. The staff at the hotel was really top-notch. They were helpful in every way. In fact, my husband was not feeling well so one of the front-desk staff called her personal physician to come to the hotel and even served as translator. Every request we made was fulfilled immediately.
Our suite was very large with two separate rooms. We had two small balconies overlooking the square with a view of the river and the ocean. The decor was lovely, and the bathroom was huge and well-appointed. They already had the roll-away bed for our daughter made up in the outer room. And speaking of beds...ours was incredibly comfortable. Best sleep we had on our trip!
The room in which breakfast is served is elegant, sunny, and has a wonderful view. The breakfast buffet was delicious. We also had afternoon tea, which was quite nice. All of the common areas have an old-world elegance -- beautiful lobby, grand staircase, cozy hotel bar, etc.
The one drawback is the restaurant. We can't comment on the food, because we were unable to eat in it! We asked the front desk for a reservation and were told that we had a table at 8:00, but when we arrived at the restaurant we were quite rudely turned away and told that the front desk is unable to make reservations. The hotel manager on duty attempted to convince them to seat us (in a completely empty restaurant, by the way), but they refused. It turns out that the restaurant is separately owned and managed. So, we ended up having to order room service because it was too late to go out with our young daughter. Hotel management apologized for the problem, but made no offer to pay for room service or otherwise make up for it.
Despite that mix-up, however, we had a really great experience and would strongly recommend the hotel.
- Official Description (provided by the hotel):
- A Century of Elegance in San Sebastian - Since opening in 1912 the restored Hotel Maria Cristina has been closely linked to the history and cultural life of San Sebastian. The lavish Belle Epoque interior is filled with soaring columns, 19th-century portraits, rich silk brocades and glorious chandeliers making for a truly opulent experience.Experience gracious hospitality on a grand scale in the hotel's rooms and suites. Decorated in a sophisticated palette of greys and white, the rooms are a quiet haven of luxury. Style, technology and a dazzling range of services which combined make for an unforgettable stay. ... more less
- Reservation Options:
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- Also Known As:
- Maria Cristina Hotel