This grand old hotel has been recently renovated and the designers did a great job. Our room was very comfortable, spacious, with a great mattress and plenty of hot water/good water pressure. The renovations in the lobby & through to our room are very well done: grandma would recognize the furniture and be comfortable, while people who usually stay at the W will appreciate the boutique feel, muted but fun colors, library wall, etc.
The customer-facing staff, from check-in to concierge to breakfast room crew, were uniformly warm, gracious, and helpful. We felt well cared for, and appreciated it.
The upstairs staff, however, are less reliable. Over four nights our room was not quite made up the same any two nights. Some nights we had complimentary drinking water, others not. Somehow the towels in the bathroom were never in the same place twice, and washcloths and various soaps, etc., were restocked irregularly. A broken closet light was fixed so that it was even more broken--it wouldn't turn off and shined all night. In addition, a large wheeled supply cart (made up to look like a vintage traveling trunk) was permanently parked in the hallway, and usually left 20 or more cm out from the wall so that it obstructed the beautiful hallway. The cart never failed to feel out of place. By day 3 we were making a joke of it to ourselves, asking what we would or would not find when we returned from touring. For us, quirky is fun, but I don't know if other travelers would feel the same.
The hotel's location on the river and ocean is excellent for a few days stay, five minutes or so easy walk from the old town and shopping district. I suspect it is a quieter neighborhood than the more numerous hotels by Playa Concha.
- Official Description (provided by the hotel):
- A Century of Elegance in San Sebastian - Since opening in 1912 the restored Hotel Maria Cristina has been closely linked to the history and cultural life of San Sebastian. The lavish Belle Epoque interior is filled with soaring columns, 19th-century portraits, rich silk brocades and glorious chandeliers making for a truly opulent experience.Experience gracious hospitality on a grand scale in the hotel's rooms and suites. Decorated in a sophisticated palette of greys and white, the rooms are a quiet haven of luxury. Style, technology and a dazzling range of services which combined make for an unforgettable stay. ... more less
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- Also Known As:
- Maria Cristina Hotel