We were in this hotel for two nights during our honeymoon trip to Spain. The view gets this place five stars plus - then one must subtract from there. The view is soooo, sooooo good. The sunrises and sunsets especially - other worldly. Best view I have ever had from a hotel, especially for the price - which isn't cheap but definitely fair for the view alone.
Some issues: Breakfast is nasty - downright nasty - and extremely overpriced. Do NOT get breakfast at the hotel. The wireless is quite spotty, and did not work most of the time - especially if my husband and I were trying to use it at the same time. You also have to log in each time you try to join the network, and the log-in screen does not work properly. The lights on each balcony are controlled by the hotel, not with an on/off switch in the room, and are not turned off until after midnight. They attract large bugs and make it a little hard to sit out at night.
We found the staff quite friendly. Perhaps it's a new staff, given the past reviews, but everyone we met with was pleasant, patient, and efficient.
Yes, it's hard to get to and from but that's an issue that's pretty apparent to the guest before booking so no subtracting points for that. You can walk from the hotel to town along the beautiful coastline in about 20-30 mins. I would not suggest walking back up. We walked down each time, and took a cab back up.
I would recommend. But proceed with caution.
- Official Description (provided by the hotel):
- Located 2 km from the city centre of San Sebastian and close to the historic monument Palacio Miramar and Naval Museum. Restaurant, bar, meeting rooms. Swimming pool and parking facilities. Stunning views over the city. ... more less
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- Also Known As:
- Mercure San Sebastian Hotel San Sebastian - Donostia
- Mercure San Sebastián Donostia
- Mercure Hotel San Sebastian