The hostal is close to the beach, La Concha, and in the middle of the old city with tapas-bars everywhere around. We were two friends who luckily had asked for a three-beds' room. The room was tiny with just enough place for two persons and suitcases. We had our own bathroom, tiny as well. Maybe as espected at a hostal, but we paid € 100 a night!
The beds were done and we had clean towels every day. The place is probably family-run but don't expect a cosy and personal service. At our arrival, we wanted to call off the two last nights of our 7 nights' reservation, but they denied - while telling other tourists they were full. If you go to San Sebastian you shoud make a reservation well in advance and avoid Hostal Kaia.
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