Me and my friends also booked a 3 bed room at pension Kaia. When we got there they gave us a two bed room and across the hall a single bed room with a bathroom, even though we had booked a bed room for three with an own bathroom.
It took us a while until we realized that there were no windows at all in both of the rooms because it was dark outside already.
The two-bed room didn't even had the space to put any suitcases nor did it have a cupboard or anything to put your clothes. We were also not even able to move in the room.
The single bed room had a tiny bathroom, no window, but a cupboard.
Also the sheets were dirty and we found disgusting black hair on them. Also the beds were covered with gross wool-sheets even tho we arrived in the middle of summer.
Furthermore the locks of the doors were somehow broken.
To our surprise we arrived during La Semana Grande which we didn't know. So the guests in the pension where really loud and they were also smoking inside which we were able to smell through the doors.
We told the landlord that this was not what we had booked and he told us that he would refund us the money we had to pay right away if we were able to find a different pension.
Luckily we found another and better place to stay, even though it was during La Semana Grande when everything was booked out.
Conclusion: I would not make any reservations there again.
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