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All reviews movie theme themed hotel alfred hitchcock the bus movie stars great hotel minute walk old town life size film festival cool hotel cocktail bar bilbao airport superior room good size reception staff loved this hotel
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Reviewed February 14, 2019

Modern and cool hotel. Nice bar and bistro. They have a parking underneath, but you need to park in front of the hotel first (there are couple spots right in front of the doors reserved for hotel guests), then check-in and use your key to get to the garage. Great service and very helpful front desk. Rooms are clean and bathrooms are awesome.
The only suggestion is to make sure climate control is fixed - it is set at one temperature and won't change.

Date of stay: February 2019
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank robinzon007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAstoria7, Director de Recepción at Hotel Astoria 7, responded to this reviewResponded February 27, 2019

Dear guest,
First of all, we want to thank you for your time making your review from your stay at the Astoria7 Hotel, a movie themed hotel.
We are glad to know that you have had a pleasant stay with us. We always try to offer the best service possible to satisfy the needs and expectations of our guests achieving like in this case, a very nice review from your stay.
We thank you again for your stay at Astoria7 Hotel and we hope to see you again in San Sebastian.
Receive a warm greeting,
Astoria7

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2019

We spent 4 nights at the Astoria 7 for New Year 2019. From the minute we arrived everything was excellent. Staff warm friendly welcoming, room large comfortable bed, quiet, good size bathroom, coffee making and mini bar. The cinema / film theme decor of the hotel and rooms give it an edge. Its modern and up to date but with classic movie themes. The hotel has a restaurant which we ate in twice both times very good and a cafeteria if you just want a coffee, some tapas, croissant etc. There is also a very good cocktail bar where we enjoyed come great drinks all served by a really smiley and pleasant young lady who made each drink with care and a great deal of attention to detail. The hotel also has an under ground car park which we pre booked ... great for us as we walked everywhere over the 4 days. The hotel is not in the centre but we enjoyed walking to the main part of town and the beach along wide open tree lined boulevards with the occasional stop at a cafe or bare for drinks. Really enjoyed our stay and we will be back.

Room tip: We stayed on floor 6 no noise issues
Date of stay: December 2018
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank chiefluvvie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAstoria7, Director General at Hotel Astoria 7, responded to this reviewResponded January 8, 2019

Dear chiefluvvie,

First of all, we want to thank you for your time making your review from your stay at the Astoria7 Hotel, a movie themed hotel.

We are glad to know that you have had a pleasant stay with us. We always try to offer the best service possible to satisfy the needs and expectations of our guests achieving like in this case, a very nice review from your stay.

We thank you again for your stay at Astoria7 Hotel and we hope to see you again in San Sebastian.

Receive a warm greeting,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 27, 2018

Actually, the standard of the hotel is fine. We chose the hotel because it was close to the stadium (we were running the marathon). If I was on vacation, I would chose a hotel closer to the old town!

Probably deserves four stars, not three. However, the price was in the upper end in San Sebastian. And most importantly, our sleep was heavily disturbed by noise. We stayed in room 909 and 910 on the 9. floor and we suspect it was the airconditioning (situated on the roof). It was almost impossible to sleep in these rooms, and a hotel in the price category should NOT have rooms with this problem. Rest of the hotel was fine. Breakfast buffet was fine. Staff were friendly! So just make sure you book on floors 1 to 8.

Date of stay: November 2018
  • Trip type: Traveled with friends
    • Value
    • Location
    • Service
Thank 732jesperd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAstoria7, Director General at Hotel Astoria 7, responded to this reviewResponded November 27, 2018

Dear 732jesperd,

First of all, we want to thank you for your time making your review from your stay at the Astoria7 Hotel, a movie themed hotel.

We are glad to know that you have had a pleasant stay with us. We always try to offer the best service possible.

In this case, we are really sorry that you were disturbed by the noise that you mention. In the cases that our guest cannot rest because of a noise, we always give the option to change the room at any time during th day and night; we would have been pleased if you had notified us at the very same moment in order to offer you a different room.

We thank you again for your stay at Astoria7 Hotel and we hope to see you again in San Sebastian.

Receive a warm greeting,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2018

although this hotel was away from the old town there was a bus stop right outside that was easy to get allover san sebastian. the rooms were lovely and spacious with big bathrooms. beds comfortable and no noise issues. the whole place was film themed and had great downstairs spaces to relax. They had a bistro restaurant and a cafe type restaurant both good offering different types of food and service. recommend!

Date of stay: November 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank GeorginaO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAstoria7, Director de Recepción at Hotel Astoria 7, responded to this reviewResponded November 11, 2018

Dear Georgina,
First of all, we want to thank you for your time making your review from your stay at the Astoria7 Hotel, a movie themed hotel.

We are glad to know that you have had a pleasant stay with us. We always try to offer the best service possible to satisfy the needs and expectations of our guests achieving like in this case, a very nice review from your stay.
Related to the distance and location to the main attractions that San Sebastian offers, we would like to inform you that we are placed at 10 minutes by walk from the Cathedral at the City Centre and 20 minutes by walk from the Old Town. Apart from this, in front of our hotel you can take three different buses to go to the main areas of the city.

We thank you again for your stay at Astoria7 Hotel and we hope to see you again in San Sebastian.
Receive a warm greeting,
Astoria7

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2018

This hotel, and San Sebastian, had been recommended to me - very good advice. The cinema theme adds interest and has been most effectively applied; but, in general, the hotel is excellent in every way. The breakfast was one of the best I have come across in terms of variety and quality; and I was particularly pleased to find that the orange juice was provided by a fresh orange crushing machine.
I would also single out the reception staff for special praise for the way in which they dealt with some unusual requests I had occasion to make.
Another notable feature was the instruction panel on the shower which made it easy to use what otherwise could have been a tricky installation.
I was on a solo visit and had plenty of space in my room; but it might be on the tight side for two people.
Also very good value for money (although I appreciate it was not high season).

Date of stay: November 2018
  • Trip type: Traveled solo
    • Sleep Quality
    • Rooms
    • Service
Thank Scotty062
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAstoria7, Director General at Hotel Astoria 7, responded to this reviewResponded November 8, 2018

Dear Scotty062,

First of all, we want to thank you for your time making your review from your stay at the Astoria7 Hotel, a movie themed hotel.

We are glad to know that you have had a pleasant stay with us. We always try to offer the best service possible to satisfy the needs and expectations of our guests achieving like in this case, a very nice review from your stay.

We thank you again for your stay at Astoria7 Hotel and we hope to see you again in San Sebastian.

Receive a warm greeting,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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