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All reviews high tech roof terrace heated bathroom tiles sea view beautiful hotel strong wifi old town spent four nights your doorstep perfect location perfect stay semana grande pinxto bars swimming pool top floor spacious rooms the hotel staff
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11 - 16 of 131 reviews
Reviewed 4 weeks ago

Hey!! Not only the best view from our room! But just what I love a great and spacious room in Europe, ultra clean rooms, in the middle of all the action all day. The service we received from every one in the hotel was friendly and profesional.

Room tip: Go to the roof top there is a beautiful view and a ni pool!!!
Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank Alfonsovh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iñigo M, Director de Relaciones con Clientes at Lasala Plaza Hotel, responded to this reviewResponded 4 weeks ago

Thank you so much for sharing with us your experience at Lasala Plaza Hotel. We are so glad to know how much you loved your stay, our views, location, services, and specially the friendliness and profesionalism of our staff, which is our base to give the best services to our guests. We will be so pleased to welcome you again, and keep making your stays at Lasala Plaza Hotel, incredible! Looking forward seeing you back soon, Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

This is a modern, contemporary hotel on the edge of the old town in San Sebastian. Service is very good. Car parking is available by self parking or letting the concierge park for you in the local parks. The rooms are well appointed and have a beautiful view at the front over the marina and the sea. Staff are well trained and generally helpful. Small gestures make a difference, champagne or equivalent on arrival, treats in the room, great access to the old town, nice opportunity to have cocktails or nightcap in a modern bar.

Room tip: sea view is worth the premium
Date of stay: April 2019
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank AngeliaJolie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iñigo M, Director de Relaciones con Clientes at Lasala Plaza Hotel, responded to this reviewResponded 4 weeks ago

Thank you so much for sharing your experience at Lasala Plaza Hotel. We are so happy to know how much you liked our location, views, design, our services as the parking service including the vallet service, our attentions, and specially the professionalism and treatment of our staff! We can't wait to see you back soon and keep making you enjoy the Lasala Experience! Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 10, 2019 via mobile

So I was expecting a lot based on the TripAdvisor reviews and the location of this hotel. The location was superb. Centrally located with great views of Playa de la Concha. The rest was ok, at best. While they are a 4 star hotel (we usually stay in 5 star hotels) their amenities were mediocre. The high technology of the rooms does not hide the lack of space and comforts. The table was tiny and the cost for room service and laundry was ridiculous. More than most of the 5 star hotels we’ve stayed in. Overall it was an underwhelming stay.

Date of stay: May 2019
Trip type: Traveled as a couple
Thank tdchu1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iñigo M, Director de Relaciones con Clientes at Lasala Plaza Hotel, responded to this reviewResponded 5 weeks ago

Thank you very much for sharing with us your experience at Lasala Plaza Hotel. We are glad that you liked that much our location and views. We are working hard to keep improving day per day, so we hope to have the opportunity to see you back in a further occasion, and make your stay excellent. Best Regards

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Reviewed May 6, 2019

Incredible value for money. This is a really well designed, fresh, modern, well located hotel offering excellent rooms, bedding and service. There is a rooftop (with a minute pool) overlooking the beautiful bay of San Sebastian and the bar and restaurant are good as well.

If you are staying in San Sebastian, (and you should), then look no further than this.

Room tip: Ask for those with sea views
Date of stay: April 2019
  • Trip type: Traveled with friends
    • Value
    • Rooms
    • Service
Thank jameshT4626LW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iñigo M, Director de Relaciones con Clientes at Lasala Plaza Hotel, responded to this reviewResponded 5 weeks ago

Thank you so much for sharing with us your experience at Lasala Plaza Hotel. We are so glad that you liked that much our design, location, excellent views, our rooftop, rooms and our Restaurant La Jarana.
We would also like to thank you for your recommendation! We can't wait to see you back and keep making you feel the Lasala Experience! Best Regards

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Reviewed April 30, 2019

The hotel is lovely with beautiful rooms and views - you must get a "sea view" room. We had problems with staff on check-in, and also found that staff was not as eager to please as the other four and five star hotels we stayed in throughout Spain.

Room tip: MUST get a sea view room
Date of stay: April 2019
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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