My husband I are were supposed to have a room reserved with Kati for the October holiday (13 and 14 October) for 20 euros a night. She attempted to call us to let us know that something (who knows) came up and she had to leave the city and we could stay with a friend of hers, Rosario.
Rosario showed us the room (in a titled building that you'd think was the Tower of Pisa) that we could stay. The place didn't have a hotel license, I think it's being run "under the table" aka not paying taxes.
Rosario wasn't there when we left, so we called her to let her know we were leaving and would leave the payment on the table, thinking Kati had already arranged the price with Rosario for the same amount as the fact that Kati leaving town was hardly in our control.
We get back home and get a rude message on our machine about the payment being too low and that we should be ashamed. No, Kati, you should be ashamed for not discussing the payment in advance with neither the clients nor your supposed friend and having us assume that it would be the same payment. Very unprofessional and would not recommend to anyone, ever.
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