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“find another hostel!”
1 of 5 bubbles Review of Pil Pil Hostel

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Pil Pil Hostel
Ranked #7 of 27 Specialty Lodging in Bilbao
Certificate of Excellence
Level Contributor
1 review
“find another hostel!”
1 of 5 bubbles Reviewed December 29, 2012

good: cleanless and beds.

bad: there is a common room but you cant stay there after 00:00. you cant even talk inside your room after this time! the hostel's guy said we must be quit. we were just talking.
After the checkout you CANT stay in this hostel to wait your bus, aeroplane or whatever. We had to wait outside our flight time.

Im travelling around Spain and it was the WORST hostel we've been.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Felipebreis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PilPilHostel, Owner at Pil Pil Hostel, responded to this review, January 6, 2013
Dear guest , thanks for your opinion, I'm very sorry that your general impression of our Hostel is that different than the others reviews listed below on TripAdvisor, please let me clarify some items you have mentioned on your review and apparently didn't get properly. When you register in a Hostel/Hotel you have expressly accept our terms and conditions (by ticking the accept terms and conditions point, and signing below), this is a list of basic principles of convivence in order of staying with us, LIKE the common area is open until 00h, It means that you can't stay there due our goal of grant a peaceful rest for the others guests, the same applies when you're sharing a room and perhaps you are not noticing this fact, but you guys were chatting out loud. The second point you have mentioned about checking out and staying after, in many occasions guests (luckily you can ask to other tripadvisors reviewers) they have wait for their planes/buses at the Hostel, but in some cases, as It was kindly explained to you, the Hostel is full and if all the guests who did check-out stay at the Hostel, and all the guests who check-in comes to the Hostel, we have the double amount of people legally allowed and the quality of the service decreases, is a matter of common sense to understand this point and i trust you are understanding it now.
Thanks again for your valuable review. Kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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181 reviews from our community

Traveler rating
    102
    47
    21
    7
    4
See reviews for
11
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63
6
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Jakarta, Indonesia
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed October 14, 2012

It's a brand new hostel, by Laura & gang. Just 5 minutes walk from bus station (Termibus). Metro, Tram, Bus stop are 2 minutes walk. Perfect spot. 10 minutes walk north bound to river bank where there is park to almost all attractions of Bilbao sited.

It has small court in the back for some relaxing and chatting. It provides breakfast and friendly atmosphere. they provide you with city events and suggestion for out of town travel. The bus station is close enough for you to catch bus to other cities or airport (aeroporto).

I really love it and pleased to recommend this hostel to anyone visit Bilbao

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GogorU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riga, Latvia
1 review
5 of 5 bubbles Reviewed October 9, 2012

one of the nicest hostel in Spain. location is absolutely perfect and atmosphere in hostel was cheerful. especially i liked interior. and staff was amazingly friendly and helpfull! definitely suggest you to stay there!

  • Stayed July 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank liniii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pil Pil Hostel

Property: Pil Pil Hostel
Address: Av. Sabino Arana 14, 48013 Bilbao, Spain
Location: Spain > Basque Country > Province of Vizcaya > Bilbao
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #7 of 27 Specialty Lodging in Bilbao
Price Range (Based on Average Rates): $
Number of rooms: 60
Official Description (provided by the hotel):
We are the ONE!, We're a cozy hostel with the BEST LOCATION in BILBAO!Just a 4 minute walk from the Bus Station TERMIBUS (Airport Bus' stop) and the San Mames Train Station! Moreover, we are a 30 SECOND walk from the Metro Station San Mames, 30 SECOND walk from the Tram Stop Sabino Arana, 8 Minute walk from the Euskalduna Congress Center, 15 Minutes walk from GUGGENHEIM Museum and a 1 MINUTE walk from the SAN MAMES FOOTBALL Arena.Comfortable duvet, pillow, bed linen (Our BEDS are 10 CENTIMETERS LARGER than regular ones, Your confort is a MUST to Us) and TOWEL, and just as at HOME, SHOWER GEL and SHAMPOO is on Us. Safety Deposits are available.Every day from 7 - 11 am we serve an all you can eat massive breakfast (YUMMY Croissants included), which is way above the typical hostel standard.PIL PIL Hostel offers our guests Free Internet & WiFi and a modern Kitchen directly connected to our common area, get relaxed and enjoy our SHARING LIBRARY, where guests share guides and tips for visiting Bilbao, as well as other books.And last but definitely not least, Our STUNNING and UNIQUE URBAN PATIO. ... more   less 
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