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“A Warm Welcome”
Review of Hotel Miro

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Hotel Miro
Ranked #5 of 42 Hotels in Bilbao
Certificate of Excellence
Reviewed July 26, 2013

On May 14, after some 16 hours of airport and flying time, my husband and I arrived at Hotel Miro. It was one month after the senseless Marathon bombings shattered lives about a mile and a half from our home. Despite physical flight fatigue and emotional exhaustion from the turmoil in our cherished Boston, we were thrilled with our first view of Bilbao and the magnificent Gehry Guggenheim as we emerged from the tunnel into the city. And the elation didn’t stop there. We had a reservation at Hotel Miro for a room with a view of the museum and river; however, at check-in, the very attentive receptionist informed us that a suite was available and it had been awarded to us. Our only regret—we only had a day and a half in this lovely city. The suite was so welcome—attractive modern décor, comfortable bed, beautiful soaking tub and large separate shower, two sinks with lovely amenities and so much space. We can’t thank hotel management enough for such a wonderful introduction to Euskadi! The views of the Guggenheim in sun and rain (there was a lot of that, but how else could the countryside be so green) were fabulous. The hotel is perfectly positioned between the Museo de Bellas Artes (not to be missed) and the Guggenheim, and within walking distance of the Casco Viejo, and the grand streets of beautiful architecture that the city has so well preserved. A caveat though, I am a preservationist and an artist (representational portraits of beloved pets); architecture and art museums are my passion. However, we’ve never spent so much time in two museums as we did here; the entire morning in the fine arts museum and over four hours at the Guggenheim. Yes, they are that good!

The hotel staff was always so helpful and kind, almost as if they knew we were in need of a little pampering. But I feel that is how they treat everyone. Even the slightest question received an efficient, cordial response. We honestly have the highest esteem for this hotel, its design, and its staff…high praise indeed from my husband (very picky) who is a chef at America’s longest continuously operating luxury hotel, located along Boston’s historic Freedom Trail. Our welcome to Euskadi was absolutely lovely and we won’t hesitate to come back for a much longer stay; so many charming streets to explore and restaurants to be savored. Nerua at the Guggenheim was a fantastic experience and Etxanobe was by far the best of our life. Thank you to all at Hotel Miro for a memorable stay in your lovely city!

  • Stayed: May 2013, traveled as a couple
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Thank PetPainter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A_M_Wicke, Public Relations Manager at Hotel Miro, responded to this reviewResponded August 2, 2013

Thank you for your kind words regarding your stay with us. We are honored to have contributed to put a smile on your face after your experience back home.

We are so happy you enjoyed our suite, it is a luxury to enjoy extra space and views. Also thank you for the comment on the staff, we are very proud of our team for the service and extra care they provide to our guests.

You are completely right, the Fine Arts Museum has a wonderful collection definitely worth visiting and our location is perfect to visit both museums!

We sincerely hope to welcome you back in the future so you can continue discovering our culture and our wonderful cuisine.

Best regards from Bilbao,

Hotel Miró

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Reviewed July 26, 2013

I booked this hotel on behalf of my team based mostly on the location (opposite the Guggenheim Museum) and the recommendation of one of our hosts. There is a lot of hype about it being one of the Design Hotels and Bilbao's response to the new hotels by big name fashion designers, but the point was lost on me, I'm afraid.

That said, it's a good, standard business hotel, no frills. It's clean, modern, has great views across to the awesome Guggenheim and is right in the middle of town. We were able to walk wherever we had to go.

The room was clean and modern, the bed comfortable. The bathroom were also okay, but I was a bit wary of the use of black marble all over: how do you know if the bathroom's been washed ever? That felt icky to me.The staff were courteous and helpful and the WiFi worked just fine.

Breakfast was a good spread and included in the rate which was quite reasonable.

Do watch out for the awkward steps once you enter the hotel. The reception is about a metre lower than the street so you have to go down some steps to get to the reception. A bit unusual.
Also unusual was the black curtains the desk staff would appear from behind or disappear into. Surely proper doors would have looked better. It made me think of old antique shops. I almost expected to see living quarters behind the curtain!

In all, a nice hotel, but just that, I'm afraid!

Room Tip: Ask for a room with a view of the Guggenheim!
  • Stayed: July 2013, traveled on business
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Thank sweetweet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A_M_Wicke, Public Relations Manager at Hotel Miro, responded to this reviewResponded August 2, 2013

Thank you very much for sharing your valuable opinion on Tripadvisor, it helps us improve the quality of our service.

We are glad you enjoyed our location and incredible views, and definitely take note of your comments.

We hope to welcome you back in the future, so you can continue discovering our surprising city.

Sincerely,

Hotel Miró

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Reviewed July 22, 2013

It was a great location across Guggenheim Museum. Hotel was clean and modern but some hotel clerks at the desk were not most helpful.....................................It was OK for the price and the restaurant only served breakfast which was fine.

Room Tip: I have no idea since I stayed only one night.
  • Stayed: June 2013, traveled solo
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Thank P175
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A_M_Wicke, Public Relations Manager at Hotel Miro, responded to this reviewResponded August 2, 2013

Thank you very much for taking the time to share your opinion on Tripadvisor.

We appreciate your comments and are glad you enjoyed our unbeatable location across the Guggenheim.

Looking forward to welcoming you again in the future.

Cordially,

Hotel Miró

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Reviewed July 20, 2013

On our way from BCN to Gijon (for a concert), we decided to break in Bilbao. I chose this hotel over a larger property because the reviews all said the staff was attentive and helpful. That turned out to be true! Nice, clean, modern rooms, with a view of the Guggenheim, and right across from the riverwalk. However, the location had an overall 'downtown-office' feel to it, was a bit away from the old town and the city center and somewhat deserted after hours. Just depends on what you want, but it was a good choice for us overall.

  • Stayed: June 2013, traveled as a couple
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1  Thank CarTRVLR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A_M_Wicke, Public Relations Manager at Hotel Miro, responded to this reviewResponded July 23, 2013

Thank you very much for your kind words regarding your stay with us.

We are glad to hear you enjoyed our service, location and great views!

Hope to welcome you back in the future at the Miró!!!

Cordially,

Hotel Miró

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Reviewed July 19, 2013 via mobile

The reviews here are right on. The only reason I docked them a star was because of the wifi...hardly worked in my room though it was fast in the lobby. Excellent rooms, a walk to pretty much everything you want to do in town

  • Stayed: July 2013
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1  Thank dc_deshi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A_M_Wicke, Public Relations Manager at Hotel Miro, responded to this reviewResponded July 23, 2013

Thank you very much for sharing your valuable opinion on Tripadvisor.

Let me apologize if the quality of the wifi was not up to standards during your stay. Unfortunately, during a couple of days we were installing fiber optics to improve our wifi speed, and it caused some problems during the installation. It is now working correctly.

We are glad you enjoyed our hotel and the room and sincerely hope to welcome you again in the future, so you can continue discovering our surprising city.

Cordially,

Hotel Miró

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Reviewed July 16, 2013

A clean, comfy, modern hotel, with a view of the Guggenheim from the windows. Just right for a weekend of exploring Bilbao. Book direct with the hotel for a good package that includes the excellent breakfast. Good, free wifi. When I first checked in I had trouble connecting to the network. I called the front desk, and someone came up within a few minutes and got me squared away. Close to most of the sights, and to the tram. Stores and restaurants and bars close by in the neighborhood. After having considered many hotel options in Bilbao, I'm glad I ended up at the Miro.

Stayed: June 2013, traveled solo
2  Thank FromTheStrait
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A_M_Wicke, Public Relations Manager at Hotel Miro, responded to this reviewResponded July 17, 2013

Thank you very much for sharing your experience on Tripadvisor.

Booking directly via our website guarantees lowest rates and specials...definitely a plus!

We are glad you enjoyed our fantastic location and friendly service and look forward to welcome you back in the near future.

Cordially,

Hotel Miró

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Reviewed July 15, 2013

Our family booked two rooms at the Miro. Our first trip to Spain, and we were pleasantly greeted by smiling faces at reception. The hotel staff continued to please us during our stay with helpful hints and courteous attention. This hotel is beautifully appointed, and both of our rooms overlooked the fabulous Guggenheim Museum on a nice street. Parking was close by and very easy to use. Rooms were very nice - clean, modern and comfortable. We didn't eat at the hotel but food looked great and there is complimentary espresso and other drinks in the gathering area near reception. Bilbao is big - the Miro made it feel accessible and friendly! We will return!

Room Tip: Ask for rooms overlooking the Guggenheim. Nice windows that open for fresh aire, too!
  • Stayed: June 2013, traveled with family
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1  Thank MLMboiseidaho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A_M_Wicke, Public Relations Manager at Hotel Miro, responded to this reviewResponded July 17, 2013

Thank you very much for taking the time to share your opinion on Tripadvisor.

It is a great honor that you chose us on your first trip to Bilbao and Spain.

Our wonderful location in front of the Guggenheim Museum provides us unbeatable views on Gehry´s wonderful building.

We are glad you enjoyed the service provided by the staff, we are very proud of our team!

Looking forward to welcoming you back to Bilbao so you can continue discovering our surprising city...

Sincerely,

Hotel Miró

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Miro

Address: Alameda Mazarredo 77, 48009 Bilbao, Spain
Phone Number:
Location: Spain > Basque Country > Province of Vizcaya > Bilbao
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Bilbao
#1 Romantic Hotel in Bilbao
#5 Luxury Hotel in Bilbao
#10 Business Hotel in Bilbao
Price Range: $122 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Miro 4*
Number of rooms: 50
Official Description (provided by the hotel):
Located in Bilbao's Golden Mile between the Guggenheim and Fine Arts Museum, Hotel Miro is the best way to discover Bilbao. An elegant and contemporary decoration as well as the cosmopolitan atmosphere perceived in its 50 rooms and a complete service offering (free WiFi, Courtesy Bar, 24 hr. Room Service, Wellbeing Area, Fitness Center, Meeting Rooms) make Hotel Miro the best option to dive into the city. ... more   less 
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Also Known As:
Miro Hotel Bilbao

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