Having stayed at other 'Petit Palace' hotels before I didn't think twice when I had to stay one night in Bilbao. Up to now it has always been a delight. Regretfully not this time. Upon arrival we were given a room on the first floor which hadn't been cleaned yet. I think staff should check this before giving keys to new guests. When we told the reception gave us a new room right away but still... The new room on the second floor was good except for the bathroom. It stank. Mold could be seen on the ceiling. The laminate floor was becoming detached because of humidity. The shower comparent could use a deep clean as well. As we were there only for one night and gad to leave early in the morning I didn't mention it but I would not have stayed a 2nd night in that room. Saying that I love the other 'Petit Palace' hotels and will go back there.
- Official Description (provided by the hotel):
- The Hotel Petit Palace Arana Bilbao is a boutique hotel situated in Bidebarrieta street opposite Arriaga theater, between the old district and the Ensanche (modern distric). The Petit Palace Arana occupies an emblematic building dating from the nineteen century, being the oldest hotel in Bilbao. Our modern rooms feature flat screen TV (with Satellite TV), hydro-massage shower, air-conditioned/ heating and mini-bar. Some of the rooms have balconies. Located in the heart of the city, in the gastronomic area where you can taste the best pintxos and typical gastronomy. It is situated just few minutes from the Guggenheim Museum and the other Bilbao tourist attractions.Room types •64 stylish rooms.•High-Tech rooms: laptop, exercise bike, trouser press, hydro massage shower and king-size bed.•Family rooms up to 5 people: King-size bed or two beds plus bunk beds. (Baby cots free of charge).•Equipped rooms for pets (bed, feeding and water bowls).•Rooms for disabled people.•Smoking & non smoking rooms ... more less
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- Also Known As:
- Petit Palace Arana Bilbao
- Petit Palace Arana Hotel Bilbao