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All reviewsvending machinecommon roomcannot rememberoffice blockold townbars and restaurantsrequested a quiet roomgreat locationcentral locationcasco viejoyour doorsteprooms are basicwithin walking distancemetro stationhot watersingle roomsmall hotel
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Reviewed June 13, 2018

I stayed here for 3 nights in a single room (which turned out to be a small double) and would happily come again. The location just can't be beaten, absolutely central in the old town and close to tram stops for getting around or a stroll along the river. Staff at the desk were always friendly, happy to offer advice on places to go. My room had a view of an inner courtyard and some ventilation shafts but this meant it was quieter than the ones overlooking the street, and I could happily leave the window open at night to cool down.

Be aware that there's no breakfast, but you're in the centre with lots of cafes within a few steps.

Room Tip: Rooms over the street are noisier but have great views
  • Stayed: May 2018, traveled solo
    • Sleep Quality
    • Rooms
    • Service
Thank honeymoonNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direccion_Gurea, Gerente at Casual Bilbao Gurea, responded to this reviewResponded June 28, 2018

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2018

The receptionist was able to hold our bags until check-in, which was great. We loved the location in Casco Viejo, and the room was clean, spacious, and very modern. The little lounge area had a vending machine (with beer for 1€!) and some magazines. Overall, a great place to stay in an awesome location, definitely recommended for budget travelers or couples.

  • Stayed: June 2018, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank DSB_in_VA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direccion_Gurea, Gerente at Casual Bilbao Gurea, responded to this reviewResponded June 28, 2018

Thank you so much for taking time in reviewing us so good... We always do our best for our client feel good !!! Regards,

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Reviewed May 21, 2018

We booked two twin rooms for the European Rugby finals weekend & due to the price we are little worried about what we would encounter. How wrong were we. The hotel was clean & tidy, perfectly located in the old town & we found the staff to be extremely polite & helpful. The hotel provided a fresh bottle of water for each occupant every day, clean towels, toiletries & even chocolates. I would certainly recommend this for a stay, especially if you are travelling on a budget. There are plenty of bars & restaurants near by & the hotel has a vending machine for snacks & coffees if you are peckish. The only downside is the walls & doors are rather thin & you can hear pretty much everything happening in neighbouring rooms.

  • Stayed: May 2018, traveled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Paul936
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direccion_Gurea, Manager at Casual Bilbao Gurea, responded to this reviewResponded May 24, 2018

Thanks Paul for your kind review of our property. It was a pleasure alodging you. Hope to see you back soon. Regards,

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Reviewed April 24, 2018

We were based here for a week (though we spent 3 nights in other locations in the north of Spain) and it was an ideal location for us - really easy to reach from the Abando railway station and by metro from the Termibus We arrived about 11am and were delighted to find our room was ready and, because we had requested a quiet room we had been put on the 4th floor where there were only 3 rooms compared with the 23 rooms on the 3rd floor. It is on the upper 2 floors of an office block but is very secure, with a code to get in the front door and to access the 3rd floor plus keys to entrance doors on the 4th floor and there is a very good lift. The rooms are basic but comfortable and spotlessly clean with free safe and a fan (no air con). The bathroom looks to have been recently upgraded with beautiful walk in shower and hairdryer. On the 3rd floor there is a lounge area for guests to use with kettle, microwave and crockery plus a vending machine. The Wifi was very fast and reliable so we made full use of it for uploading photos after our trips out. It is close to loads of pintxo bars, cafes and shops - we would certainly stay there again if we stayed in Bilbao again. The only downside was our German neighbours came in drunk at 2am and were very noisy for nearly an hour before they finally fell asleep - but that is hardly Casual Gurea's fault (we kind of got our own back as we were leaving at 7 the next morning so probably woke them having our showers, using the hairdryer etc!!)

Room Tip: if you want a quiet room ask for one on the 4th floor
  • Stayed: April 2018, traveled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Jean P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasualSerantes, Gerente at Casual Bilbao Gurea, responded to this reviewResponded April 25, 2018

Thanks Jean P for your kind review. We are proud of your nice and well explained comment. Hope to see you back soon. Regards,

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Reviewed March 2, 2018

Booked up this hotel while travelling back to the UK on a ferry. We parked in the secure underground car park Arenal that has an arrangement with the hotel. some 800m away. We could not find the hotel and asked a policeman, we were shown to an office block where the hotel is on the 3rd floor. The guy on reception was very helpful and a map of the city was duly drawn on to show us all the locations. He explained everything in excellent English.Free good wifi too. Room was clean and tidy, bathroom was a good size, there was a safe in the room and the door lock was a good one! Only minor irritation was , you could hear people walking up and down the wooden corridors and the plumbing! Apart from that great location, great value. Collected the car from the car park after the hotel stamped the ticket no drams at all apart from the heavy snow!!

  • Stayed: February 2018, traveled as a couple
    • Value
    • Location
    • Service
Thank Denia1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direccion_Gurea, Gerente at Casual Bilbao Gurea, responded to this reviewResponded March 13, 2018

Thank you Denia1956 for your ind review of our property. We look forward to alodging you again. Regards,

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