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“Average city hotel with SuperSlow WiFi” 3 of 5 bubbles
Review of Hotel Ercilla

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Hotel Ercilla
Ranked #26 of 43 Hotels in Bilbao
Zurich, Switzerland
Level Contributor
132 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
“Average city hotel with SuperSlow WiFi”
3 of 5 bubbles Reviewed October 29, 2013

The rooms were standard but what was bizarre is that my room on the first floor had a view of a fenced off concrete floor area with lots of large pieces of bread lying there. Whether this was a regular occurance or a one time thing I couldn't tell.

WiFi worked very very slowly, but it worked.

Can't comment on the normal breakfast since my group had to leave before it was served but they did make a simple breakfast available to us before we had to leave.

Room Tip: Higher than the first floor.
See more room tips
  • Stayed October 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Swiss_MnM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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846 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (35)
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English first
Chester, United Kingdom
Level Contributor
318 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 bubbles Reviewed October 8, 2013

Spent a night here on business - right in middle of city centre and easy to get to by taxi from airport (25 euros in taxi). Can walk to conference centre, river and right in middle of downtown. Nice bar in hotel. On 7th floor at back and overlooks a school playground - lot of noise in day but great in the evening! a nice city to visit

  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank drpeterr23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed September 24, 2013 via mobile

Stayed here for 2 nights, the twin room on the 6th floor was clean and a decent size, there was a well stocked bathroom too, great to see when you are just off a campsite! The only negatives where the frosty welcome at reception (we did look like vagrants I suppose), the weak WiFi signal in the rooms and the spa area on the top floor which promised a jacuzzi but seemed to be out of order. Apart from that it was a great location, everything worked as it should and wasn't too expensive.

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Trevlo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
2 reviews
5 of 5 bubbles Reviewed September 4, 2013

Our experience staying at this hotel was excellent ......room was very clean and comfortable only
Down side no view but that didn't matter. Hotel staff very helpful and most of all great location .
Walking distance from all you would want to see. I would recommend this hotel to my friends no problem

Room Tip: Ask for one with a view!
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  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 587Ann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed August 29, 2013

The Ercilla is a really lovely hotel in the centre of Bilbao its in a perfect location and pretty close to everything and is modern with great decor and excellent facilities.

The reception staff were extremely efficient and helpful. I wasn't leaving town until the end of the day and they were kind enough to let me keep the room on till the afternoon rather thank checking out at midday the maid even made up my room prior to my departure which is rare.

Room Tip: 12th floor is the best
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  • Stayed August 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Flo_1369
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emirate of Dubai, United Arab Emirates
Level Contributor
3,275 reviews
175 hotel reviews
common_n_hotel_reviews_1bd8 1,455 helpful votes
3 of 5 bubbles Reviewed August 26, 2013 via mobile

Rooms are extremely basic. Our window view was a concrete wall!

Nice stylish bar area with lots of seats and helpful staff.

Breakfast was bit that good to he honest. Not very hot and not ALOT of choice.

Great location though. Literally in the middle if everything. Walking distance to lots of bars and restaurants.

Reasonable rates.

Would stay but I'd know what to expect x

  • Stayed April 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank SarahCorell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed August 22, 2013 via mobile

Rooms were clean, amenities were as expected. Beds were clean, the service hospitable. Lobby area a bit loud, but rooms are quiet. Great location, walking distance to all we wanted to see. It works for a last minute Bilbao booking. No complaints.

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ItsAKumquat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Ercilla

Property: Hotel Ercilla
Address: Ercilla 37-39 | El Ensanche, 48011 Bilbao, Spain
Phone Number:
Location: Spain > Basque Country > Province of Vizcaya > Bilbao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#17 Luxury Hotel in Bilbao
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Ercilla 4*
Number of rooms: 345
Official Description (provided by the hotel):
Contemporary Hotel, popular comforts for business or leisure travelers, restaurant serving Basque Cuisine; set in the city center. ... more   less 
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Also Known As:
Ercilla Hotel Bilbao
Golden Tulip Bilbao

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