Bilbao is a beautiful place but the contrast with the hotel could not be greater. The staff are miserable beyond belief and have a look of aggression when you talk to them that suggests you have dragged them away from far more important tasks such as chatting to their friends. To give this one star would be generous. Everything you ask for - from simple directions onwards - is treated as a major problem and they say they can´t help. Been here 2 days and have yet to see anyone smile. One tiny window in the room. Pillows are hard and wafer thin. Beds have a pronounced sag in the middle - that make it impossible to get comfortable. Not one person has greeted us when we walk in - really v poor for a supposed 4 star hotel.
- Official Description (provided by the hotel):
- Contemporary Hotel, popular comforts for business or leisure travelers, restaurant serving Basque Cuisine; set in the city center. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Agoda, Expedia, Priceline, TripOnline SA, Travelocity, Hotwire, Cancelon, Cheap Tickets, getaroom.com, HotelQuickly and Evoline ltd so you can book your Hotel Ercilla reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Ercilla Hotel Bilbao
- Golden Tulip Bilbao