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“Nice hotel”
Review of Carlton Hotel

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Carlton Hotel
Ranked #9 of 42 Hotels in Bilbao
Certificate of Excellence
Reviewed November 1, 2013

2 night stay on business trip.
Very pleasant staff, from reception through bar staff to breakfast team
Nice size room, very clean and decent bed linen on very comfortable bed

Breakfast very nice and good quality food. Bit of a downer as checked out this morning and as public holiday in Spain no breakfast until 8, so had burger at airport

Only negative was lack of restaurants anywhere near hotel, and front desk staff not great at recommendations.

Would stay again if in Bilbao

Room Tip: Avoid front if hotel, great view of square, but traffic whizzing round and hooting all night (collea...
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  • Stayed: November 2013, traveled on business
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Thank Huw C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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277 - 283 of 984 reviews

Reviewed October 30, 2013

Stayed at the Carlton on business and was again very satisfied with the hotel. I had a room on the 6th floor which had a balcony overlooking the town which was a bonus. The hotel is right in the center of town so ideal for seeing the sights. The breakfast is a real treat with a very good selection of hot and cold food. If you fancy some Tapas then I can recommend a bar calle La Panto which is just around the Corner. Ask at reception for directions.

Would defiantly recommend a stay here if your visiting Bilbao.

Stayed: October 2013, traveled on business
Thank Allen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2013

Wonderful Hotel in the center of Bilbao. We have just returned from Bilbao and the Carlton Hotel is just Fabulous . The hotel from you walk in the door is so welcoming The staff were very courteous and help full . We stayed in one of the redecorated rooms and it was Beautiful. The hotel is very convenient to shops Museums and the old city, everything is within walking distance from the hotel. After a long day site seeing go the bar and have a nice glass of Brandy and sip it under the Stained Glass Dome and sip . A lovely way to end a lovely day in Bilbao.. The Breakfast room was gorgeous and the food was divine Everything you need to set you up for the day. The beat breakfast ever. It is the Perfect spot to stay when in Bilbao. Loved every minute.

Room Tip: Just pick any room I am quite sure they are all Excelent
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  • Stayed: October 2013, traveled as a couple
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Thank Jannmarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2013

Still at the hotel, rooms ok and as expected for a 5 star, but after leaving town and coming back with customers for a drink, we were met with a surly member of staff manning the bar who advised only served by reception. We went and he followed and took our order, then ignored us despite calling and trying to get his attention.at 00.15 I went to place an order to find the bar shut, checked at reception to be told room only. No advice of bar closure.
Insignificant to some but not what I expect from a reported 5 star, will I stay again no.
Back to the gran hotel domine Bilbao for good service, with a smile.
Absolutely poor !!!!!

Stayed: October 2013, traveled on business
Thank Droitwichrugby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2013

Lovely tradition hotel in the centre of the city. Well located for the bus from the airport and the underground both of which went from practically outside the front door. Breakfast was excellent and there was a variety of food on offer. The stain glass window in the seating area is worth a look too. Free wifi downstairs is also a bonus although it was patchy in the room itself. Room was clean and comfortable. Would recommend a stay there

  • Stayed: September 2013, traveled as a couple
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Thank JCE69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2013

We spent two nights at the Carlton and enjoyed every moment, central to everything and easy walking distance to all. Bilbao is a lovely city and worth at leased a few nights stay and this hotel provides all you need.

  • Stayed: September 2013, traveled as a couple
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Thank kathryn_gordon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2013

I spent a weekend at the Carlton in order to visit the Guggenheim. The hotel was very walkable to the museum and it is also very centrally located. I spent a nice afternoon site seeing and shopping in the old town also. The hotel was elegant, well maintained, and very quiet. It was wonderful to spend time relaxing. I also liked that it was right next to a metro station and good shopping. The customer service was excellent and they were very helpful at the front desk.

  • Stayed: August 2013, traveled solo
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Thank Sarah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Carlton Hotel

Address: Plaza de Federico Moyua 2, 48009 Bilbao, Spain
Location: Spain > Basque Country > Province of Vizcaya > Bilbao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Bilbao
#6 Business Hotel in Bilbao
#7 Romantic Hotel in Bilbao
#9 Luxury Hotel in Bilbao
Price Range: $120 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Carlton Hotel 5*
Number of rooms: 141
Official Description (provided by the hotel):
Founded in 1926, the Hotel Carlton is one of the landmark buildings and the most majestic hotel in Bilbao. Declared an Architectural, Artistic, Historical and Cultural Monument, over its history the building has witnessed important social and cultural events. ... more   less 
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Also Known As:
Carlton Hotel Bilbao

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