Stayed here for 1 night in July 2011.
Room: spacious bedroom & bathroom. No covered wardrobe to hang clothes - just a rod but plenty of room/hangers. Other reviewers mentioned there were no doors to the bathroom - honestly I cannot remember but I do recall steam making its way to the bedroom and dampening all my clothes which was extremely annoying since I had to pack that morning and everything got wrinkled. Room was clean with the exception of a razor that was still in the shower from a previous guest.
Location: excellent. Surrounded my shops and restaurants. About a 20 minute walk to the Guggenheim. We also walked to the hotel from the bus station (finding the actual building was a little tricky). The taxi rank is a 5 minute walk and taxis are available 24/7. We caught one at 5:00am to get to the airport no problem.
Service: you're pretty much on your own at this B&B. Upon arrival we did receive a map and all points of interest were pointed out which was useful. But there wasn't anyone at front desk for most the day if you needed anything.
Overall: for one night we had no complaints and enjoyed our stay. I would recommend the hotel and we thought it was good value considering it was quite inexpensive.
Tip: Try to avoid Bilbao on a Sunday. Almost everything was closed (except the museum of course). And if you're stuck there on a Sunday like we were have your biggest meal at lunch - we found almost no eating spots were open and if they were they were only open at lunch and not dinner. I liked Bilbao and I wish I got to experience it in its full liveliness.
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