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All reviews across the river old town car park great hotel and location very helpful and friendly staff private parking spacious room basilica del pilar yogurt bridge cathedral centre city receptionist spain
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Reviewed September 8, 2016

The hotel is situated a 5 minute walk away from the Cathedral and the Basilica just across the river. They have parking in the basement (10 Euro) which is accessed at the rear of the hotel. The rooms are perfectly adequate for a short stay, ver clean and tidy, with good double glazing which cut out all the traffic noise. Breakfast was continental style with a choice of tea, coffee, chocolate and fruit juices. Perfect for visiting the city sights.

Room tip: All rooms are quiet
Date of stay: September 2016
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank tramontana44
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed September 7, 2016

Fantastic location, friendly and helpful staff-especially Edouardo and its air conditioned!

Very central, try for a room overlooking the river, excellent breakfast buffet which gets replenished very quickly.

Everything g can be reached within a few minutes.

Date of stay: August 2016
  • Trip type: Traveled with friends
    • Value
    • Sleep Quality
    • Service
Thank paul o
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 30, 2016 via mobile

Location couldn't be better facing the river on the north bank and connected by a pedestrian bridge to the tourist area- a 5 min walk. Nice view of the Pilar Basilica. Nice having a bar available for snacks, drinks and meals. A lift connects underground carpark to the floors above but it would be nice not to have to pay for parking.

Date of stay: August 2016
Trip type: Traveled with family
1  Thank johnmxp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 14, 2016 via mobile

One night stay, booked the suite with views as advertised thinking logically we would have views of Pilar Basilica, same with the double rooms shown on all websites. We get to the hotel, we park in their 20 euros a day parking and we get to the room, go to the windows and surprise surprise views to the views and communist building :( Could have paid the 97 euros for a 4 star hotel room as Zaragoza is cheap, instead took this one thinking I will see the best of Zaragoza from the room as advertised.. Bueno.. my bad for not having called I guess to make sure..
Besides this the room smells like hospital from the cleaning products, pretty intense. Also we got the suite on the 2nd floor, ppl could see us in bed from the street in the evening if we didn t pull the curtains.
I wish I could take a picture of the smell...

Date of stay: August 2016
Trip type: Traveled as a couple
1  Thank Miru13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
EVARISTO G, Gerente at Ibis Zaragoza Centro, responded to this reviewResponded August 16, 2016

Thank you for taking time to tell us about your experience at the Ibis Zaragoza Centro. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies.

At Ibis, we strive to provide a superior service experience for every customer. Please rest assured that we are taking the appropriate mesures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Evaristo Gutiérrez
Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2016 via mobile

Another typical ibis hotel offering all you want at a price you want to pay , we use this one on the way up to Bilbao from the islands , depending on ferry times , nicely located and pet friendly , clean and tidy and reasonable breakfast included .

Date of stay: April 2016
Trip type: Traveled with friends
Thank sirpike
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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