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“What a nightmare.”
Review of Hotel Goya

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Hotel Goya
Ranked #36 of 78 Hotels in Zaragoza
cornwall
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“What a nightmare.”
Reviewed October 28, 2011

Travelling from Alicante to the Santander ferry decided to break the journey half way and picked Zaragoza, first mistake. We booked online the day before but was unable to print out a map for directions. The drive from Alicante took longer than we thought and of course arrived when it was dark. Zaragoza was like driving round London, traffic light, rounderbouts everywhere and after trying to ask directions at the police station, 3 Spanish & 1 French man who all told us different directions. I was getting more and more frustrated and was totally stressed from almost going down bus/taxi lanes and trying to jump from lane to lane just like taking part in whacky races. Well eventually thanks to TomTom coming good in the end, managed to get within 50yards of the hotel. The final part was for me to drive down a pedestrianised presinct full of people which i was a bit dubious in doing as didnt want to get in trouble with the Spanish police. Luckily i spotted another car coming down this road so i went for it and turned down into the underground garage what a relief, i had done it. But of course the carpark attendant would not let me in as he had to have clearance from reception. He told me to turn around and drive back up and out onto the road again, guess what i said, so i just sat in the car while my wife ran back up to the hotel reception. Well we checked in and went up to our room, at first i didnt notice the room as went sraight for the mini bar and de-stressed with a cold beer, bugger the price, which turned out not to be that bad. We had a smoking room which i also needed desperatly, rooms nice size, two large beds put together, no views rather basic. Quite cheap online but breakfast was €15 per person so didnt bother as it is right in the town centre. Parking was €16. Staff not interested at all, Bar quite expensive and very old fashioned bit like i would imagine the house of commons to be like with the leather edged bar top and dark wood wall panels everywhere. Zaragoza seems a great place if you planning to see the sights and this hotel is as central as you could get but if your just breaking your journey like us, please dont bother, its not worth all the hassle. Pick one on the outskirts, or better again choose a smaller town hearby.

  • Stayed October 2011, traveled with family
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Helpful?
Thank kaz06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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North Lincolnshire
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 11, 2010

I stayed here with a group of seven men on a motorbiking holiday travelling through Spain. Our main priority was to have secure parking for our sports bikes. Arrived here about five oclock & was allocated two parking spaces to put the seven bikes in as previously arranged. Hotel was ok nothing outstanding but when we returned in the evening the foyer smelt of petrol. Nothing was said to us so the next morning we went down after breakfast expecting to continue on our trip. it was then we noticed that two of the bikes had been damaged ,but they had been picked up & sand put on the floor to soak up the petrol from a hole in the tank.
We went back to reception to explain & ask for assistance & to view the CCTV, to be told that it wasnt working and there was nothing they could do & denied all knowledge of the incident . We all felt that they could of tried to help us more but they left us sorting out the problem ourselves. The attitude of the staff was disgusting no custom service at all & to top it all we had to pay for parking here.I suggest you book elsewhere

  • Stayed July 2010, traveled with friends
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Helpful?
Thank ScunnyBunny666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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London, United Kingdom
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 18, 2009

Second time in the lovely city that is Zaragoza.

Picked Hotel Goya because of the location. Arrived to find a historical re-creation of some battle with Napoleon happening in the main street not 50 yards down the road - hilarious, fun and loud.

Room was decent size and clean. Hotel staff were friendly. Hotel is quiet and well run.

Having stayed in the 5 star Palafox in Zaragoza I was expecting similar, just at the 4 star level (it was considerably cheaper). It was a little old-fashioned with no iron or ironing board in the room, but apart from that no complaints.

  • Stayed February 2009, traveled as a couple
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Helpful?
Thank sebbieLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wales, UK
Level 3 Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 9, 2007

I teach in Zaragoza every two years, and have always been booked into the Hotel Goya (one of the Palafox chain) by the institute which I visit. It's always been a positive experience. The hotel is centrally located very close to the main shopping area and the historic centre of Zaragoza, so it's easy to get to the museums, cathedral etc. Because the Goya is located on a side street rather than a main thoroughfare, it isn't too noisy, though nightlife in the area does tend to continue till the early hours of the morning, as in any Spanish city, especially at the weekends.

The rooms are clean, comfortable and fairly spacious, with plenty of storage space and a desk to work at. The bathrooms are good, with excellent showers over the full-size baths. Each room has a safe, on which you can set your own combination, and overall the hotel feels secure and safe, a big advantage for a woman travelling alone like myself. My only criticism of the rooms is that in order to use electrical appliances such as laptop, phone charger or styling brush, it's necessary to unplug the light or minibar provided by the hotel, as there are no spare sockets except the shaver point in the bathroom.

The hotel has a no-smoking policy, in accord with current legislation, but I get the impression that not all guests comply with this in the privacy of their rooms! The breakfast buffet is ample and wide-ranging enough to cater for many different tastes. I did not eat an evening meal in the restaurant as there were no vegetarian options, but the menu looked attractive for meat or fish-eaters.

Overall, I can recommend the Hotel Goya, Zaragoza.

Stayed March 2007
Helpful?
1 Thank Crwydryn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Goya

Property: Hotel Goya
Address: Calle Cinco de Marzo 5, 50004 Zaragoza, Spain
Location: Spain > Aragon > Province of Zaragoza > Zaragoza > Casco Antiguo
Amenities:
Airport Transportation
Hotel Style:
#16 Luxury Hotel in Zaragoza
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Goya 4*
Number of rooms: 81
Official Description (provided by the hotel):
Classical and traditional hotel with a unique location in the heart of the city Zaragoza, situated in a semi pedestrian street, surrounded by the best shopping streets and establishments of great social and cultural attraction. To get to the plaza of El Pilar only five minutes walking distance, which makes it the ideal accommodation for tour groups. ... more   less 
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Also Known As:
Goya Hotel Zaragoza

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