Booked for 9 of us for a 50th on the 15th June. We asked to eat outside & although the restaurant was virtually empty we were directected to a table away from the river. I asked could they not make the table up for us at the side of the river but was told that it wasn't possible, even though no one else was sat there. As it was a friends celebration I didn't want to be too negative, had read some shocking reviews & decided I would be subjective on writing a review, However, it was the worst dining experience I have ever had & this was mainly down to the food. We all skipped the starter as it was a very limited selection and there wasn't anything on that section of the menu that appealed to any one of the 9 of us. Two of our party had the paella - served 10 minutes before anyone else got anything - 2 prawns - 1 each & 4 cockles - no fish in the rice & a really small portion for each when split. The two people who ordered the oxtail said it was passable but didn't fall off the bone enough.. but it was the 4 of us who ordered the tenderloin beef that were most disappointed - it arrived about 15 minutes after the oxtail & was the most disappointing meal I have ever eaten. In fact I couldn't eat it as it was virtually physically impossible to eat. 3 medium 1 well done - all arrived raw - usually no problem but the meat was so tough it was difficult to cut through and was just like muscle - the kind of meat that you would need to braise for hours to make it edible. I was starving and really looking forward to it but had to leave it - the roast potatoes that accompanied it were new potatoes - fried & served with no veg or sauce. Really really bad. The young waiter - that's how it got one star, tried his best & took our photo & the manager let us have a bottle of wine for free for the delay in the meal being served & our drinks not turning up. As i said the restaurant wasn't busy.. but forget the service it is the bad food that makes this place stand out. Not enough to be a restaurant & depend on the location - this needs to be backed up,firstly be the food & secondly by the service. Sorry to give such a scathing review but truly truly awful and for once all the negative reviews on here are right. Avoid.
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